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hudcentralen.se Reviews 21

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TrustScore 2 out of 5

1.9

Health and Beauty Shop
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Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Beauty Products Wholesaler
  4. Cosmetics Store
  5. Skin Care Clinic

Contact info

1.9

Poor

TrustScore 2 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Excellent Customer Care Service

I hardly ever leave reviews but after the incredible customer service I received from hudcentralen, I had to leave a review as a thank you. I ordered a Light Therapy Mask, which was faulty. I contacted hudcentralen, told them of the problem and within 2-weeks I had a new light therapy mask delivered to me. They were professional, understanding and communicated very effectively with me. They have a customer for life here.

14 March 2025
Unprompted review
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Reply from hudcentralen.se

Hej Marinia,

Tack så mycket för att du tog dig tid att dela med dig av din upplevelse!

Vi är glada att höra att vårt team kunde hjälpa dig och se till att du fick en fungerande ljusterapimask. Att ge utmärkt kundservice är alltid vår högsta prioritet, och dina fina ord betyder allt för oss.

Vi uppskattar verkligen ditt stöd och ser fram emot att hjälpa dig igen i framtiden!

Med vänliga hälsningar,
Hudcentralen

Rated 5 out of 5 stars

Excellent support and quick delivery.

Excellent support and quick delivery.

21 March 2025
Unprompted review
hudcentralen.se logo

Reply from hudcentralen.se

Hej Christopher,

Tack för dina vänliga ord! Vi är glada att du hade en bra upplevelse med vår support och snabba leverans. Vi uppskattar din feedback och ser fram emot att hjälpa dig igen! 😊

Med vänliga hälsningar,
Hudcentralen

Rated 1 out of 5 stars

Another scam company

Another scam company. Bought their scam IPL device and all it did was damage my skin. Contacted support for a refund and no answer. Starting a chargeback with my credit card company now for these crooks. Word of advice: if they don't have a legit social media page or if you can't see the details of the review on their site or if they don't sell it on any other site than their own, it's most likely a scam!

10 February 2025
Unprompted review
hudcentralen.se logo

Reply from hudcentralen.se

Hej,

tack för att du delar med dig av din feedback. Vi är verkligen ledsna att det kändes som att vi inte var lyhörda – vi förstår helt och hållet hur frustrerande det kan vara när man väntar på en lösning.

Vårt supportteam svarar på alla förfrågningar och strävar alltid efter att svara inom 24-48 arbetstimmar. Om du inte har fått något svar är det möjligt att vi inte har fått ditt meddelande.

Om du kan ge dina beställningsuppgifter granskar vi gärna ditt ärende och hjälper dig på rätt sätt.

Ser fram emot ditt svar.

Med vänliga hälsningar,
Hudcentralen

Show reviews in all languages. (21 reviews)

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