HSN - We Are Nutrition! Reviews 131,125

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

HSN products are the best! I’m literally living on them xD all jokes aside… they have the best dose ratio in their products that is really worth every cent! I have vitamin c 1000mg, d3 5000iq, k2, om... See more

Rated 3 out of 5 stars

The orders are fulfilled quickly. I have mainly ordered the soy protein powder, which is fine - no complaints there. However, I recently left an honest review of a product I really disliked and that h... See more

Company replied

Rated 5 out of 5 stars

Ordered 4kg EvoBasic Whey (2kg Chocolate + 2kg Italian Cappucino). Firstly, the nutritional content is superb at 71g protein/100g and everything else is up to the mark. I was skeptical about the flavo... See more

Rated 5 out of 5 stars

I must admit that HSN offers products with excellent value for money, an efficient shipping service (order placed before 2 p.m. in Lisbon and received the next day), and on top of that, a nice commerc... See more

Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service
  3. Health Food Store
  4. Natural Foods Store
  5. Sports Nutrition Store

About HSN - We Are Nutrition!

Written by the company

En HSN desarrollamos, fabricamos y te llevamos directamente a casa los mejores productos del mercado de la nutrición, la suplementación deportiva, la nutracéutica y la alimentación saludable. Nuestra razón es apoyarte en tus objetivos deportivos y de llevar una vida sana.

Para ello contamos con un experto equipo de I+D+i, formado por nutricionistas, dietistas, farmacéuticos y expertos en preparación física. Tras el desarrollo, la fábrica HSN se encarga de producir los productos, contando con los máximos estándares y certificados de calidad y seguridad: GMP, HACCP/APPCC, GWP, Clasificación de Partículas ISO8, Humedad Controlada. Además del IFS Food, estándar de calidad internacional más exigente aplicado a los fabricantes de productos alimenticios, logrado en 2021 y renovado en 2022; y siendo la primera marca en España de nutrición deportiva y alimentación saludable con fabricación propia en conseguirlo para todo su proceso productivo.

Y al ser desarrolladores y fabricantes, nuestra filosofía se enmarca dentro del End to End, controlando todo el proceso de desarrollo, fabricación y venta del producto directamente al cliente final en nuestra tienda online, evitando intermediarios; y Right Price, con el que aseguramos el precio más bajo del mercado a nuestros clientes, al no existir el incremento de precio de la intermediación.

Tenemos 7 líneas de producto: SportSeries, FoodSeries, RawSeries, FlavourSeries, EssentialSeries, BioSeries y KetoSeries. Todas ellas abarcan nutrición deportiva, alimentación saludable, productos raw, saborizantes para whey protein, proteínas vegetales y bebidas deportivas, complementos naturales para la salud y el bienestar, productos bio y complementos para aquellas personas que siguen una dieta cetogénica o keto.

HSN We are nutrition!

Written by the company

Nº1 en Nutrición Deportiva y Alimentación Saludable
Complementos alimenticios y nutrición saludable con los estándares de calidad más óptimos al precio más justo.

¡Envíos rápidos!

Envíos super rápidos en 24/48 horas

Envíos super rápidos en 24/48 horas
Haz tu pedido ya y recíbelo en casa en 24/48 horas. ¡La mejor nutrición a tu alcance!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

131K reviews

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Rated 1 out of 5 stars

Terrible company, better avoid

There are no words to describe how bad my experience with HSN was.

Their website is full of errors that prevent you from completing your order, followed by countless emails with no explanation and customer support that does not care in the slightest. Even after finally managing to complete the order, there has still been no update after almost two weeks, and they do not seem willing to assist.

The worst experience I’ve had, better avoid this company.

30 April 2026
Unprompted review
HSN - We Are Nutrition! logo

Reply from HSN - We Are Nutrition!

Hello,

Thank you for your review.

We're sorry your experience with us wasn't what you expected.

Following our recent website update, we're continuously working to improve navigation and the checkout process, making them more stable, intuitive, and user-friendly. We appreciate all feedback, as it helps us identify and correct issues that may affect the customer experience.

Regarding your order, we'd like the opportunity to review your case thoroughly and help resolve the situation. However, since we can't identify your order based solely on this review, we kindly ask that you contact our Customer Support team—or update your review with your order number—so we can investigate it in detail and assist you.

https://www.hsnstore.eu/contact

We remain at your service and are happy to help improve your experience.

Kind Regards
HSN-Team

Rated 1 out of 5 stars

I find it ridiculous that your products…

I find it ridiculous that your products do not include a measuring scoop. For the amount of money customers pay and for a company that claims to offer premium-quality products, this is simply unacceptable and unprofessional. A serious company should provide a basic measuring scoop inside the package, especially for supplements where accurate dosage is important. This creates unnecessary inconvenience for customers and gives a very poor impression of your brand. I honestly expected much better standards from your company.

10 May 2026
HSN - We Are Nutrition! logo

Reply from HSN - We Are Nutrition!

Dear customer,

Thank you for your comments.

Measuring scoops are optional for each order and product, as has been the case for the past few years.

In your order 300564684 , we can see that they were not selected for shipment.

We consider the scoop to be a reusable plastic item, and as part of our environmental commitment, we allow customers to decide whether they wish to request it or not.

If you would like to receive one, you simply need to tick the “I need a scoop” option in your cart. As long as your order includes at least one HSN powder product, you can add a free measuring scoop (one per product/serving size) and obtain additional ones at a reduced price of €0.50, depending on the powder products included in your order.

https://www.hsnstore.eu/hsn-scoops

If you need any further information, please do not hesitate to contact our Customer Support team.

https://www.hsnstore.eu/contact

Kind regards,
HSN Team

Rated 5 out of 5 stars

Best of the best. HSN !

Excellent dietary supplements. I took protein and creatine for the first purchase. I have been taking supplements for 10+ years. I was a little afraid of what the HSN supplements would be like because I bought them for 200eur without a trial. But I can say that the first impression is excellent, they exceeded my expectations. The taste is excellent double chocolate, they contain enzymes, they are not too sweet or tasteless. It does not foam. The density is perfect for adding to oatmeal or just mixing with water. Perfect! The price is great! I only buy HSN from now on. My proposal is to introduce a 5 kg package. And to give out testers with other flavors than the purchased one, so that you can choose a flavor or 2. Because I always buy only chocolate because I'm afraid to try it with a larger quantity. In fact, there are a lot of things to emphasize about HSN, the way of communication and presentation of facts related to supplements. I don't remember seeing such clear, detailed and FAIRLY presented information about supplements anywhere in the world. 100% transparency without BS. That's how business is done! A clear 10 from me! Greetings from Croatia!

9 May 2026
Rated 1 out of 5 stars

Website badly translated to Portuguese

I am from Portugal, and the website is translated to Brazilian Portuguese and not European Portuguese.
This leads to a bad experience.

A complaint was already done into the customer support, and nothing was done.

Will not buy from this store unless a proper translation in Portuguese from Portugal exists!

10 May 2026
Unprompted review
HSN - We Are Nutrition! logo

Reply from HSN - We Are Nutrition!

Hello Bruno,

Thank you for sharing your feedback with us.

We are sorry to hear that your browsing experience on our website was not ideal due to the language adaptation in Portuguese.

We have taken note of your comments and will review this internally in order to assess possible improvements and corrections where necessary, with the aim of providing a more suitable experience for our customers in Portugal.

We also appreciate your previous contact with our Customer Support team and regret that the issue was not satisfactorily resolved at the time.

We remain fully available should you wish to share any further details with us.

Kind regards,
HSN Team

Rated 3 out of 5 stars

Very bad packaging (shipment) half the…

Very bad packaging (shipment) half the bottles arrived damaged.
Poor choice of delivery company!
Did not taste the product yet

9 May 2026
Unprompted review
HSN - We Are Nutrition! logo

Reply from HSN - We Are Nutrition!

Hello Olivier;

Thank you for your feedback.

We are sorry to hear that your delivery did not arrive in perfect condition, as is usually the case.

Occasionally, during transport, a product may be damaged in transit, for example, if the box is bumped.

In this case, please take photos of the damage you described and contact our customer service team within 48 hours of delivery so we can provide a solution and ensure this issue is handled appropriately.

https://www.hsnstore.eu/contact

We apologize for any inconvenience and appreciate your patience and understanding.

Sincerely,
HSN Team

Rated 1 out of 5 stars

Very late reclamation treatment

Very late reclamation treatment

8 May 2026
HSN - We Are Nutrition! logo

Reply from HSN - We Are Nutrition!

Dear Customer,

We are deeply sorry for the experience you are having with this order and fully understand your frustration. We want to assure you that it is in no way our intention for you to feel neglected or that we are not doing everything possible to resolve the issue.

We see that you are already in contact with our customer service team through ticket #1436158, where an investigation has been opened with the shipping company to gather all available information.

We will contact you through this existing conversation to provide a solution and ensure that this problem is handled appropriately.

We apologize for any inconvenience caused and thank you for your patience and understanding.

Kind Regards,
HSN Team

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