Hoxton Macs Reviews 

5,879
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,328 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the refurbished Apple devices, noting that laptops and tablets arrive in pristine condition with flawless performance and batteries working at full capacity. Consumers are extremely satisfied with the very competitive prices, making it much easier to afford high-end technology without paying high retail premiums. Furthermore, buyers mention that the delivery service is exceptionally fast and secure, with packages arriving well-protected and ahead of schedule. People consistently praise the helpful customer support and clear product descriptions, stating they will gladly purchase from here again.

What people talk about most

Product

Consumers find product to be positive, highlighting that items exceed expectations and often arrive looking... See more

Quality

Clients share positive opinions on quality, consistently highlighting that refurbished devices arrive in... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages frequently arrive promptly,... See more

Service

Reviewers mention positive feedback about service, highlighting fast and efficient experiences with great... See more

Price

People report positive experiences with price, consistently highlighting great value and significantly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought an iPad Pro 13”. Clear explanation on website. Delivered on time without fuss. Packaging is strictly functional and adequate - that’s a compromise I suppose to keep prices low. The device... See more

Rated 5 out of 5 stars

After much deliberation I purchased a 2022 MacBook Air M2, could not be more pleased with the product, flawless and works seamlessly. Well packaged with quick delivery and at competitive pricing . I d... See more

Rated 5 out of 5 stars

Fantastic service for refurbished tech. Bought a iPad Pro 13 inch M4 in “excellent” condition and let me tell you, it looked brand new. No blemishes at all and battery capacity was 100% with 3 charge... See more

Rated 5 out of 5 stars

Excellent refurbished Mac ! I'm sure I'm saying what everyone else does! - if you don't want to, or can't, spend on a new Mac then Hoxton is THE company!! I cannot fault their prices, their very acc... See more



Company details

  1. Computer Store
  2. Used Computer Store

About Hoxton Macs

Written by the company

Hello, we're Hoxton Macs and we're here to provide the most trusted source of refurbished Apple products, at great prices, with an unrivalled personal and professional service.

Free Shipping, 1-Year Warranties, and No-Hassle Returns

📦 Fast & Free UK Delivery Free UK Next Day Delivery with same day dispatch on orders before 1pm. 1 hour time slot and inflight options.

👩‍🔧 1 Year Warranty All machines are supplied with our 1 Year Return to Base Hardware Warranty and 14 day returns period.

👨‍💻Expert Guidance and Assistance If you need help selecting a machine right for your budget or requirements then get in touch!


Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(5,879)

1,303 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent all round

Thoroughly recommend Hoxton Macs.
The MacBook was advertised as being in “good” condition, but when it arrived it looked as good as new.
Customer service was exemplary throughout.

15 July 2026
Rated 5 out of 5 stars

No-brainer

Second time ordering from Hoxton Macs. The first machine from them is still working like a charm. Super fast delivery and securely packed. Item as described, if not far better condition than I've expected!

31 July 2026
Rated 5 out of 5 stars

Amazing product

Really good quality for even the lowest price option, came with good chargers, and very fast delivery

6 August 2026
Rated 5 out of 5 stars

Only place to buy a Mac

I’ve bought two MacBook Pros, an IMac and an iPhone from Hoxton Macs. Very very very happy with all of them.

Service is always excellent, and delivery fast and secure.

6 August 2026
Rated 5 out of 5 stars

Great Macbook Pro M4

Great Macbook Pro M4 in flawless condition (rated "Good") with only 50 cycles on the battery. Quick and secure delivery and amazing packaging (seriously, the box was almost as big as a suitcase). Highly recommended - my first Macbook, and definitely not my last from Hoxton Macs.

6 August 2026
Rated 5 out of 5 stars

Easy to use website

Easy to use website, which has accurate descriptions. The prices are competitive. Delivery was prompt and efficient. The laptop was well packaged and eco friendly. Thank you.

31 July 2026
Rated 5 out of 5 stars

A great and easy experience

It was easy to navigate the website, pick the mac I wanted and, when there was a problem, someone from Hoxton Macs rang me and sorted it. I will definitely be using them again when I update.

27 July 2026
Rated 5 out of 5 stars

Great experience buying through Hoxton Mac’s

I bought a MacBook Pro in “excellent condition” and it literally feels like a brand new MacBook with virtually no signs of use. The battery capacity is also at 100% and the delivery was extremely fast. Would definitely recommend to anyone looking to buy their next laptop!

4 August 2026
Rated 5 out of 5 stars

What could be better

What could be better? My 15 inch Macbook air dates from 2023 and was rated only 'fair' but there is not a scratch on it and you could not tell it from new. Very good website, very clear what was available and what i had selected. Excellent price and first class packaging and delivery.

4 August 2026
Rated 5 out of 5 stars

Hoxton Macs are a revelation

Hoxton Macs are a revelation. Buying a "new" Mac has always been a worrying experience, whether it's eBay, Private, or one of the many companies who deal in 2nd-hand Macs.
But Hoxton Macs stands apart from the crowd. Their website is perfectly laid out and a delight to navigate. They show a huge range of MacBooks of all types and prices, all described in detail. Ordering and payment are completely straightforward. I chose a "Good" quality Mac. It is perfect, without a mark, and nearly new battery.
The Mac is sent by DPD for arrival the next day, using an emailed PIN for the driver for security. Packing is in a purpose-built plastic air-filled pillow container, in a strong cardboard box, in a large, secure, plastic envelope.
Telephone assistance is immediately available to answer any queries. In my case, the 2024 M3 Mac I chose was not available after all, so Hoxton Macs called me and offered me a 2025 M4 13" MacBook in lieu at the same price (£695). It was a different colour, but I gladly accepted the offer.
The reliability, customer service, pricing and efficiency of Hoxton Macs are class setting. There is simply no need to look anywhere else if you are needing a replacement Mac.

27 July 2026

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