Elly in the Maidstone branch has been incredible from beginning to end. I sat in comfort while she expertly tapped away at the computer and our fabulous bespoke utility room design was formed on the s... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service and impressed with Matts design and helpful information. Very friendly branch.

Reply from Howdens

Reply from Howdens
Always helpful, professional, and friendly team. Communication was excellent throughout, and they were always willing to assist with any questions or requests. Reliable service, great attention to detail, and a very positive experience overall. Highly recommended.

Reply from Howdens
We had a great experience selecting our kitchen from this branch, especially thanks to Maddie Smith who provided exceptional customer service from start to finish.

Reply from Howdens
We are absolutely made up with our kitchen and couldn’t be happier with the service we received from Howdens Berwyn branch from start to finish. They came out to our house to measure up with no pressure and no obligation, which immediately made us feel comfortable.
We then went into the showroom and discussed exactly what we wanted and needed. They planned out the whole design for us and made any changes we asked for with no fuss at all. Nothing ever felt like too much trouble.
Every member of staff was incredibly helpful, whether face-to-face or over the phone. The whole team are amazing, friendly, professional, and really go above and beyond for their customers.
If I could give more than 5 stars, I would! I would 100% recommend Howdens Berwyn branch to anyone. Thank you for helping create our beautiful kitchen!

Reply from Howdens
Superb customer service from start to finish.
Colin, the designer at the Wellingborough branch, really listened to what I wanted and respected my ideas throughout the process. Unlike some other kitchen companies, there was no pressure or pushy sales tactics.
The result is my dream kitchen, finished to a great standard and exactly how I imagined it.

Reply from Howdens
Very helpful friendly staff, always try to get you the best deals.
Would recommend

Reply from Howdens
Your rap show us full basket with bosch tools and they said if you join Howden this basket for new customers to join but when we join you didn't gave us backet what we agreed so basically they lying to us

Reply from Howdens
Exceptional quality kitchen and service!
We got an in-frame kitchen in November 2025 and the entire experience was excellent. The turnaround time from design to delivery was only a few weeks, which was very impressive. The quality of the kitchen is genuinely 10/10, and the instructions were clear and easy to follow for self-installation. On top of that, the price was the best in the market.
Highly recommend Brian and the team at Howdens Little Island.
— Niall

Reply from Howdens
Had to change a door size and it was handled quickly and easily without any drama.

Reply from Howdens
Excellent customer service from the staff in Howdens Leckwith. They are professional helpful and knowledgeable.
Highly recommended.

Reply from Howdens
I recently visited the Howdens Radcliffe store and was really impressed with their helpfulness and friendliness, they didn't stock what I originally went in store for but I didn't leave empty handed because they had some great rooster deal offers on.
Easy to work with, fast efficient service, happy to make changes as the project evolves.
Pre built units saves time on the install and reduces the level of waste packaging.
Great sraff at the Nottingham riverside branch everything faultless again

Reply from Howdens
Friendly and excellent staff.
Always willing to help and go the extra mile

Reply from Howdens
Welcoming staff, particularly Lilliah (Design Consultant) and Manager, Nicky.
Quoted from usual outlets first including another Howdens branch poor experiences. This branch was another level on welcome, down to business, helpful, professional and patient.
Nothing deterred Lilliah and I was a pain. It’s a lot of money and big decisions to choose a kitchen design and finish. Lilliah with Nicky if second opinion needed, always there and ready. Honestly simply superb.
Made a nightmare for me do-able and we got there.
Highly, highly recommend this branch.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.