Howdens - Woking Reviews 68

We had a great experience working with Charlie on our kitchen and utility room design. He was knowledgeable, approachable, and really took the time to understand what we wanted.

Charlie offered helpful suggestions, communicated clearly throughout, and made the whole process smooth and stress-free - even when we made a few changes.

We’re really pleased with the final result and would highly recommend him.

My experience with Howdens, Woking was all positive, staff are very helpful and knowledgable from planning to delivery of a new kitchen. Charlie, kitchen designer is very attentive, patient and steers you through the whole process with ease. He understands your needs and advises with honesty fitting your budget and taste.

The kitchens themselves look good in situ and the builder was happy to fit giving me a sturdy, timeless kitchen that performs. They give you the scope to create whatever you want and highly recommend.

The service from howdens woking is fantastic , the staff are extremely helpful and knowledgeable, and always to hand with any queries iv had in the past . I only use this branch because they are the best in town.. especially Sharon and the warehouse staff..

always helpful, professional, will go the extra mile if needed,with a smile on their faces cannot rate them high enough

Efficient ordering and delivery….life made simple!

Bought a kitchen from the Woking - goldsworth park branch. Very happy with the service we received from Charlie. Happy to assist with various requests throughout the process and produced a design that went beyond what other kitchen providers could do. I particularly appreciate the price matching from competitors on units and against appliance prices online.
From what I understand extra bits were ordered and delivered promptly and a refund was issued for extras without issue.
One improvement would be the collection process. Collection of extra bits didn’t turn up on the specified days and I needed to chase. But Charlie was helpful and made sure they got collected as soon as I raised it.

Bought a kitchen from the Woking branch of Howdens in October 2025 and overall were very impressed with their level of service.

Charlie was great to deal with but both he and the Steve the manager went above and beyond in helping us resolve the various issues we happened to have, even though they weren’t directly responsible for any of them. Some issues were minor and got fixed straight away. Other problems needed more effort on their part but they were positive and constructive throughout.

Firstly Charlie Cooper was excellent, he got to know what we wanted, showed us suitable products and made helpful suggestions. A very good deal was negotiated on a display range.

After sales communication was excellent.

The kitchen cupboards etc were excellent quality, and the whole result is all we hoped for.

I would like to say a big happy new year to Woking Howdens for such an excellent service for 2025. Staff have been amazing, all new staff that have been brought are a credit to the company and staff who stayed are also a credit to the company. A very special and helpful team. Would recommend to anyone. As soon as you walk through the door you are greeted with a smile and a decent coffee 👌

Steve the new branch manager at Woking Howdens and his staff have been absolutely outstanding throughout our house renovation. Over the last 3 months, the team have always gone above and beyond to offer really valuable advice and recommendations for our project, ensure deliveries arrive on time and in full, and that any snagging is resolved on the same day. Paresh in particular helped us design a beautiful kitchen & utility and Sharon has helped us considerably with the rest of our house renovation (carpentry & fixings). It's been a pleasure working with Howden's Woking, Steve has made the showroom a very enjoyable place to visit which has helped take a lot of the stress out of our decision making. Other showrooms should take note, A** customer service and highly recommended.

I gave my score because i was served straight away and my needs were dealt with quickly, so thanks very much

Very friendly staff, good quality products and great discounts if you got a account whit them.

Had my Howdens kitchen designed by Charlie Cooper, Woking branch. He listened and met my brief exactly. I didn’t make any alterations. Everything happened quickly and I was impressed that he collaborated with my builder and confirmed by text the time my units were going to arrive. Exemplary service. I’m very happy with the final result.

Great after sales survice

My experience with the front staff was excellent as they both helped me to purchase the products I needed. Thanks

I was disappointed with the way the basic kitchen drawers worked and decided to upgrade them to Blum. Steve Poley, the manager, kindly helped me out with the cost of the upgrade and it was worth every penny. My advice, go straight for Blum drawers, they are excellent!

Always find them very helpful, warehouse is very clean and tidy! A lot better than it used to be, and will definitely be using regularly 😃

I must say the woking branch is great on service , I’ve always had good service from Charlotte and Steve’s new team is now doing well too.

So helpful as always . Sorted me out a work top quickly
Staff so friendly and helpful couldn’t do enough for me
Highly recommend all problems sorted straight away