We recently have completed our kitchen project. We used Howdens Widnes for the design and all the fittings, with a recommendation of the fitters. In all honesty, it has been the best process... See more
Company replied

Violet Street, Widnes, Cheshire, WA8 7SB Cheshire, North West, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We recently have completed our kitchen project. We used Howdens Widnes for the design and all the fittings, with a recommendation of the fitters. In all honesty, it has been the best process... See more
Company replied
Widnes is the best of the Howdens branches near me. Staff are super helpful and patient in helping me explore design possibilities, find items I need and explain things. I never feel 'dismissed as uni... See more
Company replied
Product cost more than double then from a local wood supplier Mambys. In Widnes. This was highlighted at the counter but no effort to adjust the trade discount. The sales team just said they couldn... See more
Company replied
Ant was brilliant from when he came out to measure the kitchen to when it was completed. Nothing was to much trouble so glad we chosen Howdens great company very professional will definitely recomme... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Violet Street, Widnes, Cheshire, WA8 7SB, Cheshire, North West, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We recently have completed our kitchen project. We used Howdens Widnes for the design and all the fittings, with a recommendation of the fitters.
In all honesty, it has been the best process from start to finish. Jayne at Widnes branch was the best throughout - so helpful and friendly, always on hand for anything, she is clearly a professional and handled the whole process with ease for us.
The fitters, through to the plumber, decorator, electrician, rubbish removal, floor fitter, were absolutely stellar, all were friendly, respectful and clearly experts at what they did. Everyone turned up exactly on time, it was the most well oiled machine I have seen in a long time and I was super impressed. I am happy to say that not one thing went wrong!
A kitchen project can be expensive due to the work involved, but looking back at the completed kitchen (which looks amazing!) I think it was worth every penny. Clearly you get what you pay for.
Well done Howdens and team and a big thank you to Jayne.

Reply from Howdens - Widnes
basically got what I needed quite quickly bit of a talk with your colleagues and a coffee then out

Reply from Howdens - Widnes
Great communication from trade sales - thank you.

Reply from Howdens - Widnes
The staff are very knowledgeable and friendly. Widnes is a great store!

Reply from Howdens - Widnes

Reply from Howdens - Widnes
Ant was brilliant from when he came out to measure the kitchen to when it was completed. Nothing was to much trouble so glad we chosen Howdens great company very professional will definitely recommend them.

Reply from Howdens - Widnes

Reply from Howdens - Widnes
Great service from Alan on the service desk, also very friendly and gave good advice, thank you

Reply from Howdens - Widnes
5 star service @ Widnes branch. Designed kitchen and all fit perfectly.

Reply from Howdens - Widnes
Willingness to get me the product that I wanted at the right price by price matching. Also. Transferred product in from another store and because they had a van available delivered same afternoon. That's top service.

Reply from Howdens - Widnes

Reply from Howdens - Widnes
Waiting for refrigerator to replace, after first one damaged. It's three weeks Waiting.

Reply from Howdens - Widnes

Reply from Howdens - Widnes
Staff and manager are a credit to the company always a joy to shop here. Crisps and drinks are very much welcome. Wouldn’t shop anywhere else for my kitchens

Reply from Howdens - Widnes
delivery 9am arrived 4 pm
lots of missing pieces inc the worktops
staff not telling the truth
waited days for missing pieces
staff and manager not returning calls to rectify these isues

Reply from Howdens - Widnes

Reply from Howdens - Widnes
There is no quality to any of the materials…..
The timber was bonfires wood. All twisted and cost me more money!!
Savoy timber or Manchester doors next time!

Reply from Howdens - Widnes
Product cost more than double then from a local wood supplier Mambys. In Widnes.
This was highlighted at the counter but no effort to adjust the trade discount. The sales team just said they couldn’t match the local stores price. So instead of paying £6 per length.. Howdens charged £11! Absolutely daylight robbery.

Reply from Howdens - Widnes
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.