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Howdens - Welwyn Reviews 65

TrustScore 4.5 out of 5

4.7

Unit 2, Prime Point, Bessemer Road, AL7 1FE Hertfordshire, East Anglia, GB


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Rated 5 out of 5 stars

We recently had our kitchen installed and dealt with Callie who was brilliant and had a very friendly approach. Very quick to reply back to emails and get on the phone to assist with any queries, deal... See more

Company replied

Rated 5 out of 5 stars

The staff at howdens worked quickly to get the engineer out to access the fridge. Engineer confirmed product BER. The replacement arrived quickly and the engineers were back within 24 hrs to fit new f... See more

Company replied

Rated 5 out of 5 stars

Callie was absolutely amazing when it came to planning our new kitchen. She was very proactive and had some very good ideas which made all the difference with our kitchen. Very good communication ski... See more

Company replied

Rated 5 out of 5 stars

When it came to a decision as to who to get my Kitchen from I had it down to two companies. As soon as I met and spoke with Callie Howe, I instantly knew that she understood what I wanted and had the... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 2, Prime Point, Bessemer Road, AL7 1FE, Hertfordshire, East Anglia, United Kingdom

  • 01707 339 465

4.7

Excellent

TrustScore 4.5 out of 5

65 reviews

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Rated 5 out of 5 stars

The staff are very helpful for the…

The staff are very helpful for the products I need for the different jobs I've been on

12 January 2026
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Reply from Howdens - Welwyn

Hello Mr Gary Coull, Thanks for leaving this 5 star review for the Howdens - Welwyn depot! All the best, Alexandra

Rated 5 out of 5 stars

Howdens Welwyn Garden City

My wife and I visited the Welwyn Garden City Howdens branch on the 25/09/25 and was greeted by Tyler and Pat. It was the best customer service i have ever received!! Amazing, well done. They were both super helpful and went above and beyond to help my wife and I pick our flooring and doors. 5*

25 September 2025
Unprompted review
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Reply from Howdens - Welwyn

Hello Marc,

Thank you for sharing your experience! We're pleased to hear that the team provided you with exceptional service during your visit.

All the best!
Aine

Rated 5 out of 5 stars

The staff are all always very helpful…

The staff are all always very helpful and the manager Pat is always as helpful and available as his staff they make a great team

25 July 2025
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Reply from Howdens - Welwyn

Hello Patricia, good morning

Thank you for your kind words and for recognising the efforts of Pat and the team. We are delighted to hear that you find our staff helpful and appreciate your feedback.

Best wishes, Howdens - Welwyn Team

Rated 4 out of 5 stars

The staff are friendly and…

The staff are friendly and knowledgeable...I would definitely recommend !

7 April 2025
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Reply from Howdens - Welwyn

Hello Homestead Property and Carpent,

Thank you for your kind words and recommendation. We're pleased to hear that you found our staff friendly and knowledgeable.

Best wishes,

Rated 5 out of 5 stars

Customer service was great

Customer service was great. The staff were pleasant friendly and very knowledgeable and helpful .

31 October 2024
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Reply from Howdens - Welwyn

Good morning stevesavine, thank you so much for leaving this 5* review! That is great news. We hope to see you again soon. Take care and have a lovely day.

Rated 5 out of 5 stars

The staff at howdens worked quickly to…

The staff at howdens worked quickly to get the engineer out to access the fridge. Engineer confirmed product BER. The replacement arrived quickly and the engineers were back within 24 hrs to fit new fit new fridge and remove broken fridge. I was kept informed during the process and the new fridge has another 3 year warranty. Staff at Welwyn Garden Howdens once again excelled with their customer service. Thanks so much.

10 October 2024
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Reply from Howdens - Welwyn

Good morning Bridget, It's great to read your feedback regarding our service. I am sure the team will be pleased to read your kind words! Take care and have a lovely day.

Rated 4 out of 5 stars

staff are ok

staff are ok

13 August 2024
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Reply from Howdens - Welwyn

Good morning Alan, thank you for your feedback on our Howdens - Welwyn depot. Take care and have a lovely day.

Rated 5 out of 5 stars

Great experience thanks to Callie

Great experience thanks to Callie! Quick, responsive and always willing to help, she was amazing with our order and turnaround time. She's a real star.

9 October 2024
Unprompted review
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Reply from Howdens - Welwyn

Good morning Sal, I am sure the team will be pleased to read your kind words! Take care and have a lovely day.

Rated 5 out of 5 stars

Kitchen design

I've recently had a new kitchen fitted and dealt with Callie for the design. She was brilliant with suggestions to keep to budget, patient with a number of changes and always very quick to respond to queries. I found everyone at Howdens WGC very helpful and friendly.

3 June 2024
Unprompted review
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Reply from Howdens - Welwyn

Hello, Thanks for leaving this 5 star review for the Howdens - Welwyn depot! Take care and have a lovely day. Cha

Rated 5 out of 5 stars

Love my kitchen

I brought my kitchen from Callie at Wgc. I am over the moon. I had 3 quotes and I went with howdens this was really due to Callie and her brilliant design. She really went above and beyond for me. Very experienced and knowledgeable. Would highly recommend her.

25 July 2024
Unprompted review
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Reply from Howdens - Welwyn

Good afternoon Amy, thanks for leaving this 5 star review for the Howdens - Welwyn depot, I am sure the team will be pleased to read your kind words! Best wishes, Alan

Rated 5 out of 5 stars

Callie is an absolute superstar

Callie is an absolute superstar. She is everything we would want out of a kitchen planner. We struggled with how best to design certain parts of our kitchen and she was able to provide us with inspiration and ideas that best utilised the space. She is a pleasure to deal with. We would highly recommend her!

1 July 2024
Unprompted review
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Reply from Howdens - Welwyn

Hi Jo, thank you for your review! It's great to hear you had such a good experience. Take care!

Rated 5 out of 5 stars

Amazing Callie

Callie was absolutely amazing when it came to planning our new kitchen. She was very proactive and had some very good ideas which made all the difference with our kitchen. Very good communication skills which gave us confidence all the way through the process We're so pleased with it . Thankyou Callie

6 July 2024
Unprompted review
Howdens - Welwyn logo

Reply from Howdens - Welwyn

Hello Jamie, Thanks for leaving this 5 star review for the Howdens - Welwyn depot! I am sure the team will be pleased to read your kind words! Have a lovely day!

Rated 5 out of 5 stars

Callie was very helpful and…

Callie was very helpful and knowledgeable. She spent time listening to our ideas and making suggestions and used her expertise to design the best kitchen for us. Would definitely recommend Callie and Howdens WGC!

10 November 2023
Unprompted review
Howdens - Welwyn logo

Reply from Howdens - Welwyn

Hi, Thanks for leaving this positive review. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

As Always

As Always, helpful, friendly and competitive prices!

3 October 2023
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Reply from Howdens - Welwyn

Hi, Thanks for leaving this 5 star review for the Howdens - Welwyn depot! Have a lovely day! Tash.

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