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Howdens - Sutton Reviews 157

TrustScore 4.5 out of 5

4.6

Unit 3, Tradeway Centre, 17 Kimpton Park Way, SM3 9QS Sutton, London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Penny is a talented efficient designer who takes the time to listen to your requirements. she has a wide range of knowledge and a passion for her job. Reliable and very helpful. As was John the manage... See more

Company replied

Rated 5 out of 5 stars

Easy process to choose and install a good quality kitchen. Penny, the person we liaised with, was very helpful and knowledgeable about the products and did a good planning job for us.

Company replied

Rated 5 out of 5 stars

Penny was the designer working on our project, she had some great ideas and transformed our working space and kitchen. She was quick, efficient and knowledgeable and helped to deliver our dream kitche... See more

Company replied

Rated 5 out of 5 stars

Penny Lane was brilliant in her ideas in creating a new kitchen and utility room from our basic needs

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 3, Tradeway Centre, 17 Kimpton Park Way, SM3 9QS, Sutton, London, United Kingdom

  • 020 8330 0675

4.6

Excellent

TrustScore 4.5 out of 5

157 reviews

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Rated 5 out of 5 stars

Excellent design service

Penny is a talented efficient designer who takes the time to listen to your requirements. she has a wide range of knowledge and a passion for her job. Reliable and very helpful. As was John the manager. Thank you Penny for creating my dream kitchen!

24 March 2026
Unprompted review
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Reply from Howdens - Sutton

Hello Laura,

Thank you for your wonderful feedback. We're delighted to hear that Penny and John were able to assist you in creating your dream kitchen.

Best wishes,
Zara

Rated 5 out of 5 stars

Easy process to choose and install a new kitcheb

Easy process to choose and install a good quality kitchen. Penny, the person we liaised with, was very helpful and knowledgeable about the products and did a good planning job for us.

24 April 2026
Unprompted review
Howdens - Sutton logo

Reply from Howdens - Sutton

Hello Clive James,

Thank you for your positive feedback. We're delighted to hear that Penny was able to assist you effectively.

Best wishes,
Zara

Rated 5 out of 5 stars

New Kitchen

Penny Lane was brilliant in her ideas in creating a new kitchen and utility room from our basic needs

20 February 2026
Unprompted review
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Reply from Howdens - Sutton

Good morning, Thanks for leaving this positive review. All the best, Alexandra

Rated 5 out of 5 stars

EXcellent design service at Howdens Sutton

Penny was the designer working on our project, she had some great ideas and transformed our working space and kitchen. She was quick, efficient and knowledgeable and helped to deliver our dream kitchen in a matter of a few weeks. The Howdens kitchens are great quality and I would thoroughly recommend them.

31 March 2026
Unprompted review
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Reply from Howdens - Sutton

Hello Caroline Wiggins, Thank you for leaving this review. Best wishes, Alexandra

Rated 5 out of 5 stars

“Professional, Friendly, and Exceeded Expectations”

Our experience with Penny at Howdens in Sutton was outstanding. She truly went above and beyond to help us make the most of our small kitchen space, offering thoughtful suggestions and creative options to maximise what we had available.

Penny also provided excellent guidance with colour choices, and the final result has exceeded our expectations. Throughout the process, her communication was clear and consistent, and she was always friendly and approachable. It genuinely felt like our kitchen design was her top priority.

We couldn’t be happier and would highly recommend her to anyone looking for a personalised and professional kitchen design experience.

9 February 2026
Unprompted review
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Reply from Howdens - Sutton

Hello Hannah, Thanks for reviewing our Howdens - Sutton depot. Have a great day, Alexandra

Rated 1 out of 5 stars

Not off to a great start

Not off to a great start, our builder provided their contact and emailed directly since then further 2 requests for contact followed by 4 calls from
Us with promise of call backs every time we call told they are not there will try once more tomorrow

26 March 2026
Unprompted review
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Reply from Howdens - Sutton

Thank you for your review. Please rest assured we will share your comments internally.

Could you please email reviews@howdens.com with the location of the depot you’ve been in touch with so that we can provide further help?

Many Thanks

Alexandra

Rated 5 out of 5 stars

Great team !!!!!

16 March 2026
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Reply from Howdens - Sutton

Good morning, I am sure the team will be pleased to read your kind words! All the best, Alexandra

Rated 3 out of 5 stars

Nothing that meets our expectations

Nothing that meets our expectations, the designer did not cooperate with us at all in creating the kitchen, many things are not right. So we are not satisfied with the kitchen.

3 March 2026
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Reply from Howdens - Sutton

Thank you for your review. Please rest assured we will share your comments internally.

If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Many Thanks

Alexandra

Rated 5 out of 5 stars

Quick and kind staff very friendly and…

Quick and kind staff very friendly and helpful
Good prices free design visit and fast delivery
Excellent service

17 February 2026
Howdens - Sutton logo

Reply from Howdens - Sutton

Hello Mr. Khalife,

Thank you for your kind words and for taking the time to share your experience.
Best wishes, Alexandra

Rated 5 out of 5 stars

Amazing staff

Quick and kind service

Cheaper materials

9 February 2026
Howdens - Sutton logo

Reply from Howdens - Sutton

Good morning, Thanks for reviewing our Howdens - Sutton depot. Have a great day, Alexandra

Rated 5 out of 5 stars

Kitchen Design and Supply

Had a wonderful experience with our local Sutton store. Penny the designer was very knowledgable and patient with us. We started the process on May 2025 but our installer was not free until September 25. Penny allowed us to visit several times to make tweaks to the design. Penny had some really good ideas too, we loved the coffee station it was inspired! We felt valued as customers such a difference from previous DIY suppliers experience of the past. I feel the price we paid with our fitter discount was very competitive and I like that the store is local so any queries dealt with easily.The delivery was well coordinated with the fitter. We had our Bosch appliances through Howdens too as I could not get them at a cheaper price. Love the quality. It's finished our home off and looks beautiful. So many complements from visitors. If you have a good fitter using Howdens is a real treat.

19 September 2025
Unprompted review
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Reply from Howdens - Sutton

Hello K E P, Thank you for your positive review about the team at the Sutton depot. Many thanks, Alexandra

Rated 5 out of 5 stars

Excellent service as always

Sutton Howdens are consistently excellent, great service and very nice staff, never had an issue in 15-20 years

9 December 2025
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Reply from Howdens - Sutton

Hello David,

Thank you for your kind words and for being a loyal customer for so many years. We're delighted to hear that you've consistently received great service from our team at Sutton Howdens.

Best wishes,
Todd

Rated 5 out of 5 stars

Polite and knowledgeable

Very helpful at the counter and on the phone. Was shown all the options I enquired about.

1 December 2025
Howdens - Sutton logo

Reply from Howdens - Sutton

Hello Sue,

Thank you for your kind review.

Best wishes, Alexandra

Rated 5 out of 5 stars

Fantastic staff

As always the staff are so welcoming and friendly! matched with great knowledge of their products and helping with great advice

20 November 2025
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Reply from Howdens - Sutton

Good morning, It's great to read your feedback regarding our service. Have a great day, Alexandra

Rated 5 out of 5 stars

Magic Howdens staff

Everyone at the Sutton, Surrey branch are first class.
Friendly, helpful, polite.

28 October 2025
Howdens - Sutton logo

Reply from Howdens - Sutton

Hello M Clark,

Thank you for your kind words about our Sutton, Surrey branch.

Best wishes, Alexandra

Rated 5 out of 5 stars

Skirtings.

Great price on products along with excellent service from the staff az well as nex day delivery.
Thanks guys.

24 October 2025
Howdens - Sutton logo

Reply from Howdens - Sutton

Hello Mr Watson,

Thank you for your kind words and for highlighting our service, and next day delivery.

Best wishes, Alexandra

Rated 5 out of 5 stars

Good

Good, friendly and efficient service!

29 August 2025
Howdens - Sutton logo

Reply from Howdens - Sutton

Hello Steve,

Thank you for your kind words and for taking the time to share your experience.

Best wishes, Alexandra

Rated 5 out of 5 stars

Excellent service

As usual, excellent service and knowledgeable people.

6 August 2025
Howdens - Sutton logo

Reply from Howdens - Sutton

Hello Kyle, good morning,

Thank you for your kind words and for recognising our team's knowledge and service. We are pleased to have met your expectations and look forward to assisting you with any future needs.

Best wishes,

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