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Howdens - Runcorn Reviews 69

TrustScore 4.5 out of 5

4.6

Unit 1, Melba House, Picow Farm Road, WA7 4UG Runcorn, North West, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Always a 5🌟 at Runcorn Howdens, needed 7 internal doors, great selection available. Top advice given by Jimmy, showing us doors and handles, all made cheaper by the Rooster deal, purchased and Jimmy... See more

Company replied

Rated 5 out of 5 stars

Absolutely over the moon with my new kitchen from Howdens - the Runcorn depot. The product quality is fantastic as always and the customer service second to none. Nothing is ever too much trouble for... See more

Company replied

Rated 5 out of 5 stars

Kitchen was fitted in nov 2022 we love it 😍 kirsty came out measured & designed she was absolutely fab nothing was too much trouble even after we changed our mind and she started from scratch we woul... See more

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Rated 5 out of 5 stars

What a gem Amy at Runcorn is! After having several designs done by various companies who told me it was impossible to have what I wanted.....Amy pulled it out of the bag and got it sorted!!! Such a... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 1, Melba House, Picow Farm Road, WA7 4UG, Runcorn, North West, United Kingdom

  • 01928 212 000

4.6

Excellent

TrustScore 4.5 out of 5

69 reviews

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Rated 5 out of 5 stars

Always a 5🌟 at Runcorn Howdens

Always a 5🌟 at Runcorn Howdens, needed 7 internal doors, great selection available. Top advice given by Jimmy, showing us doors and handles, all made cheaper by the Rooster deal, purchased and Jimmy arranged same day delivery. Excellent customer service. Thanks Jimmy & Runcorn Howdens team always a pleasure.

11 May 2026
Howdens - Runcorn logo

Reply from Howdens - Runcorn

Hello Jo Reece, Thank you for taking the time to leave this review. All the best, Alexandra

Rated 5 out of 5 stars

great cutomer service friendly and…

great cutomer service friendly and polite and new exactly what i wanted the staff at howdens are all polite and very helpful

24 April 2026
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Reply from Howdens - Runcorn

Hello Lee, good morning,

Thank you for your kind words and for highlighting the friendly and helpful service you received from our team at Howdens Runcorn. We're delighted to know we met your expectations and appreciate your feedback.

Best wishes,

Todd

Rated 5 out of 5 stars

Friendless

Good knowledge of products and helpful .

20 February 2026
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Reply from Howdens - Runcorn

Good morning, Thanks for reviewing our Howdens - Runcorn depot. Have a great day, Alexandra

Rated 5 out of 5 stars

Bought a kitchen from Howdens Runcorn

Bought a kitchen from Howdens Runcorn. Jim and Serena were really very helpfull. I will definatly recommend them, and will be back

11 February 2026
Unprompted review
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Reply from Howdens - Runcorn

Hello Peter,

Thank you for your kind words and for recommending us.

Best wishes, Alexandra

Rated 5 out of 5 stars

After visiting several kitchen outlets …

After visiting several kitchen outlets and receiving a luke warm CBA attitude it was a refreshing experience visiting Howdens in Runcorn .
Fantastic customer service by Jim .
Friendly and professional and he gave me some great advice to complete and compliment my kitchen. Overall a great experience from all the staff . Thanks guys will definately be purchasing from you again.

An update on 4/3/2026.
Thankyou to Jim for keeping me informed regarding my delivery and to Liam for going above and beyond when delivering my worktops and backsplashes. All delivered with care and on time. Thanks again . Fantastic customer service.

22 January 2026
Unprompted review
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Reply from Howdens - Runcorn

Hello Suzanne Parkes, It's great to hear that you had such a positive experience. All the best, Alexandra

Rated 5 out of 5 stars

well done.

All parts in stock. very helpful staff great visit.

15 January 2026
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Reply from Howdens - Runcorn

Good morning, Thanks for reviewing our Howdens - Runcorn depot. Have a great day, Alexandra

Rated 1 out of 5 stars

I havent made a purchase but have got invoiced

I havent made a purchase. I had a phone call from Jon in Runcorn to day hed put an order through to the wrong account (mine) and was ringing to tell me he was cancelling but instead seems to have put another invoice through

28 October 2025
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Reply from Howdens - Runcorn

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

Howdens Runcorn

Went to the store in Runcorn for a look at some internal doors. Spoke to Ali on the counter who was very polite and informative. Got some great ideas for our home renovation, and will definately be back again. Thanks Mr & Mrs Bean

11 September 2025
Unprompted review
Howdens - Runcorn logo

Reply from Howdens - Runcorn

Good morning, Thanks for reviewing our Howdens - Runcorn depot.

All the best, Alexandra

Rated 4 out of 5 stars

helpful staff

helpful staff good proces

2 September 2025
Howdens - Runcorn logo

Reply from Howdens - Runcorn

Good morning, Thank you for taking the time to leave this review. Best wishes, Alexandra

Rated 5 out of 5 stars

Popped in to buy a small kitchen

Popped in to buy a small kitchen
Wanted quick delivery
Couldn’t have been more helpful
Very quick service and good support

21 August 2025
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Reply from Howdens - Runcorn

Hello Christopher, good morning,

Thank you for your positive feedback. We're pleased to hear that you found our service helpful and efficient during your visit.

Best wishes,

Rated 5 out of 5 stars

Can’t beat a bit of Howdens

Great products,great service,great prices

1 August 2025
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Reply from Howdens - Runcorn

Hello Philip,

Thank you for your positive feedback on our products, service, and prices. We are pleased to hear that you had a great experience with us.

Best wishes,

Rated 5 out of 5 stars

Excellent service always

Excellent service always. Treated as a valued customer every visit. Great quality products at reasonable prices. Quick delivery too.

17 March 2025
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Reply from Howdens - Runcorn

Hello there,

Thank you for your kind words!

Best wishes

Rated 5 out of 5 stars

Highly recommended

I've been using the Runcorn branch of Howdens since starting my joinery business. Would highly recommend! Nothing is too much trouble, the staff are extremely knowledgeable and friendly. I have no hesitation of sending my customers to them!

20 February 2025
Unprompted review
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Reply from Howdens - Runcorn

Good afternoon, Thanks for reviewing our Howdens - Runcorn depot. Take care and have a lovely day.

Rated 5 out of 5 stars

Excellent company

Easy to order on line,
Excellent delivery service,
Quality of goods very nice,
Polite staff very helpful,
Good Communications with the office. Highly recommend this company.

3 February 2025
Howdens - Runcorn logo

Reply from Howdens - Runcorn

Good morning, I am sure the team will be pleased to read your kind words! Take care and have a lovely day.

Rated 5 out of 5 stars

Great staff at Howdens Runcorn

Great staff at Howdens Runcorn. Jim, Sean and Serena always deliver and always offer the best service to me, my business and my customers. Highly recommend.

6 February 2025
Unprompted review
Howdens - Runcorn logo

Reply from Howdens - Runcorn

Good morning, Thank you for taking the time to write such a great review. Take care and have a lovely day.

Rated 5 out of 5 stars

Jim always goes above and beyond

Jim from Runcorn howdens is always helpful whenever I need anything that I am not sure about Jim always finds what I need and it’s always the correct stuff. I have never had a problem with anything I have purchased from howdens. Would recommend 100%

6 February 2025
Unprompted review
Howdens - Runcorn logo

Reply from Howdens - Runcorn

Good morning, Thank you for your five-star review. Take care and have a lovely day.

Rated 5 out of 5 stars

New Account

Recently set up an account with the Runcorn depot for my new business. Staff were super helpful and made the process easy.
Made my first order to fit out the new shop, great value an in stock for me.
They look great!
Friendly staff and highly recommend

27 January 2025
Unprompted review
Howdens - Runcorn logo

Reply from Howdens - Runcorn

Good afternoon, thank you for leaving this 5 star review for the Howdens - Runcorn depot! Take care and have a lovely day.

Rated 5 out of 5 stars

Happy customer

Everyone at Howdens Runcorn that I have dealt with has been friendly and helpful , I would not hesitate to return again and would highly recommend them for a kitchen , I love mine that was designed by Mark , he really listened to want I wanted , thanks also to Jim, Serena , Sean and Ollie
Karen Bond 😊

24 January 2025
Unprompted review
Howdens - Runcorn logo

Reply from Howdens - Runcorn

Hi there Mrs karen bond, It's great to hear that you had such a positive experience. We hope to see you again soon. Have a great day.

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