Paddy was very helpful with our recent enquiry and purchases, many thanks
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Paddy was very helpful with our recent enquiry and purchases, many thanks
Company replied
Staff at Howdens warehouses were all very helpful for both myself and my client. They provided clear and honest feedback that made my client feel confident.
Company replied
Staff are polite, helpful, and will sort out any problems, they will check your sizes to make sure you have ordered the correct sizes.
Company replied
Really like to thank Willie Nelson , great advice and very helpful. The other staff were spot on as well
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Sinclair Drive, Oban, PA34 4DR, Oban, Scotland, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Paddy was very helpful with our recent enquiry and purchases, many thanks

Reply from Howdens - Oban

Reply from Howdens - Oban
Really like to thank Willie Nelson , great advice and very helpful. The other staff were spot on as well

Reply from Howdens - Oban

Reply from Howdens - Oban
Great service and order came complete on agreed date.

Reply from Howdens - Oban

Reply from Howdens - Oban
Staff at Howdens warehouses were all very helpful for both myself and my client. They provided clear and honest feedback that made my client feel confident.

Reply from Howdens - Oban
The staff seem to change every time I go in but the service doesn't. Local store for me. Wouldn't go anywhere else

Reply from Howdens - Oban

Reply from Howdens - Oban
Terrible service
Ordered £800 of timber products. Was told not in stock , would arrive roughly 2 weeks.
2 weeks later was then told it would be £80 for delivery.
I then received 3 calls in 10.minutes explaining how it couldn't be delivered until I paid for the timber ( which was paid full on order).
Decided to attend the store and was then told couldn't deliver until delivery charge was paid ( now 96 quid, + vat).
Now delivered by a third party BUT, now have a note saying please pay outstanding delivery charge ( WHICH HAS BEEN PAID, + VAT , and receipt kept)...
Ridiculous service

Reply from Howdens - Oban
Loved the service. A simple purchase. They had the stock we wanted. We were helped to load it. The staff were friendly and helpful although we caused them some problems. well Done all.

Reply from Howdens - Oban
Staff are polite, helpful, and will sort out any problems, they will check your sizes to make sure you have ordered the correct sizes.

Reply from Howdens - Oban

Reply from Howdens - Oban
Excellent staff that go out of their way to ensure that you get the kitchen you are looking for

Reply from Howdens - Oban
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.