The staff are courteous, knowledgeable and friendly. I did notice that some of your products are not as competitive as they use to.
Company replied

16 Harvey Reeves Road, St. James Mill Road, Northampton, NN5 5JR Northamptonshire, East Midlands, GB
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The staff are courteous, knowledgeable and friendly. I did notice that some of your products are not as competitive as they use to.
Company replied
What a fabulous visit to Northampton showroom. Maxine and her team were amazing.an all round brilliant experience helping to make big decisions much easier. You really looked after us abs we have a... See more
Company replied
I recently purchased a kitchen from the Northampton branch (Harvey Reeves Road) and had very pleasant experience. Chris Roberts came up with a fantastic design for the utility room which created... See more
Company replied
Went to Howdens on the recommendation of a few people and seeing their kitchens, which are beautiful. Chris is an absolute credit to the company. Really helpful and creative with ideas and honest as w... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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16 Harvey Reeves Road, St. James Mill Road, Northampton, NN5 5JR, Northamptonshire, East Midlands, United Kingdom
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The staff are courteous, knowledgeable and friendly. I did notice that some of your products are not as competitive as they use to.

Reply from Howdens - Northampton

Reply from Howdens - Northampton

Reply from Howdens - Northampton
As always easy to work and communicate with, helped with organising the Clients request and appliance preference's along with price matching other suppliers of the same products which helped persuade the client to agree placing the order, awaiting delivery before fitting now.

Reply from Howdens - Northampton
What a fabulous visit to Northampton showroom.
Maxine and her team were amazing.an all round brilliant experience helping to make big decisions much easier. You really looked after us abs we have a design appointment tomorrow.
Please pass my thanks on to Maxine and all her team working Saturday! They all worked so hard.

Reply from Howdens - Northampton
Organised and polite easy to work with spot on

Reply from Howdens - Northampton
Had a very good customer service when I visited the Northampton branch

Reply from Howdens - Northampton

Reply from Howdens - Northampton
Very helpful staff specially Carla, who designed the kitchen and guided me to the purchasing and delivery date. The delivery driver was very helpful as I could not lift some heavy items.

Reply from Howdens - Northampton
Shaun made the whole process very easy . He gave me some good ideas listened to what I needed for my kitchen . He suggested little touches I had not thought of . He suggested i went to the showroom in Raunds which was very useful .
I am delighted with my completed kitchen . Great service glad I went with Howdens . Good value for money

Reply from Howdens - Northampton
If I could give zero stars, I would. My partner ordered a kitchen from Howden’s Northampton, including delivery, expecting a professional service. Instead, they outsourced the delivery to a reckless third-party driver, which led to an absolute disaster.
• The driver miss-fuelled his vehicle and then appears to have dumped the contaminated fuel over the garden and onto the public road, causing an emergency services response.
• He then backed into a wall, knocking it down, and reversed into the carport, causing further damage.
• The delivery van was dirty, poorly maintained, had a smashed front headlight, and an unreadable front number plate—a neighbour even thought it was suspicious activity!
To make matters worse, Howden’s refuses to take responsibility, despite the fact that they arranged the delivery. They told us to take it up with the transport company they hired, washing their hands of the whole situation.
This level of service is completely unacceptable. We previously used Wren and had a perfect, professional experience with their own branded commercial vehicles. Howden’s, on the other hand, showed zero accountability and used an unreliable, unprofessional third-party service.
We will be taking legal action, but I strongly advise anyone considering Howden’s to think twice before ordering from them—especially if you need delivery!
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Reply from Howdens - Northampton
Every time I visit Howdens at Harvey reeves road the staff are so welcoming, helpful and they always sort me out with no problems

Reply from Howdens - Northampton
I have recently had a Howdens Kitchen fitted. Howdens 'Do Not' fit kitchens, You have to find your own fitter or use an independent fitter that they can supply details. Although Howdens supply a quality product, I am not totally satisfied, Howdens did not supply enough worktop edging to complete the job so I had to purchase extra at the cost to me of £50, Which I was not happy about after spending over £11,000 on my kitchen. To cap it all Howdens had the audacity to charge me £100 delivery charge on my kitchen units, The first cost on my bill. Although Howdens supply quality units I would seriously consider other suppliers in the future.

Reply from Howdens - Northampton
Service is excellent and good quality products.

Reply from Howdens - Northampton
When ever we use Howdens St James Northampton we have always found the staff to be polite and always very helpful.

Reply from Howdens - Northampton
From visiting the Expo in Raunds to Shaun at St James depot were brilliant and speaking with Shaun over a few months, with having a few changes along the way to the delivery on the day of fitting. All staff were professional and also very knowledgeable of the products. Definitely A+ and 5*s for all.

Reply from Howdens - Northampton
Credit control department rude and extremely unprofessional. I think they could benefit from customer service training

Reply from Howdens - Northampton
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