Lorraine from Howdens in Macclesfield came and designed our new kitchen, she was knowledgeable, friendly and very professional. She helped us make the best selections so that our dream kitchen could... See more
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Lorraine from Howdens in Macclesfield came and designed our new kitchen, she was knowledgeable, friendly and very professional. She helped us make the best selections so that our dream kitchen could... See more
Company replied
Excellent service. The staff at the Macclesfield branch are superb, answering all my questions and helping with my kitchen design (thanks Kassie). They got the units in very quickly, nothing was an... See more
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Needed a kitchen for my son and his wife, went str8 to Lorraine at Howdens, Macclesfield. She listens to exactly what you ask for and designs a kitchen that answers all your needs. Their 3D software a... See more
Company replied
Brilliant from start to finish! We've just had a bespoke utility room designed and built by Howdens in Macclesfield. Kathy Silvester was our Howden's designer and she did an amazing job of un... See more
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The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Adelaide Street, SK10 2QS, Cheshire, North West, United Kingdom
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Any bad experience needs to be reported to the CEO
Andrew Livingston as he does positively take an interest and actions the matter accordingly.

Reply from Howdens - Macclesfield
Awful service the manager at Macclesfield is one of the most ignorant people I’ve had the displeasure of speaking to. They design a kitchen with half the stuff missing and can’t understand why you’d complain. Do not use this branch.

Reply from Howdens - Macclesfield
Great service as always from the team in Macclesfield.

Reply from Howdens - Macclesfield
A bad experience from start to finish: the designer didn't measure the kitchen correctly to begin with, 4 units and the sink received in the first instance were damaged and had to be replaced, the Lamona extractor was very noisy and didn't extract properly and the dishwasher doesn't clean properly. Some of the unit doors had been used before, as evident from the screws marks on them. Complained to the local manager who never acknowledge or responded to it. Only when complained to the CEO, we got a response and refunded the cost of the extractor. All in all a very costly experience and were asked to pay for the whole kitchen in advance.

Reply from Howdens - Macclesfield
Dave was extremely helpful in helping me select the right items needed for the job, very happy with the service.

Reply from Howdens - Macclesfield
Absolutely fantastic service from start to finish. Especially Kathy who came to design, helped us choose it and Phil Smith who installed it. Both were very professional and knowledgably. The kitchen is beautiful, very pleased, it is stunning.
Thank you very much, would highly recommend to anyone who is looking for a kitchen.

Reply from Howdens - Macclesfield
Staff full of knowledge and know what they are talking about and if they don’t they will find out for you.

Reply from Howdens - Macclesfield
You are extremely helpful and professional and always help me out

Reply from Howdens - Macclesfield
Great customer service and top quality flooring. The macclesfield team are great to deal with.

Reply from Howdens - Macclesfield

Reply from Howdens - Macclesfield
Needed a kitchen for my son and his wife, went str8 to Lorraine at Howdens, Macclesfield. She listens to exactly what you ask for and designs a kitchen that answers all your needs. Their 3D software allows you to see exactly what it will look like, maximising the space. Their units, counters etc are all gr8 quality and they offer an extensive range of ovens,hobs,dishwashers etc. All the staff at Macc are very friendly and helpful. If you need a kitchen don't hesitate to go see Lorraine.

Reply from Howdens - Macclesfield
We have been ordering for a long time from howden’s and the last few months has been really bad. Each month we ask how much is owed and they have said nothing. Then we get a naught note saying we have over due money. We ordered some doors pre finished doors which were sent to the customers address, for us to then find out they weren’t pre finished, I was then told by howdens they didn’t do them in that range. I’m ok with that mistake by Howdens. But then for us to get charged for them collecting the doors so I can provide pre finished doors as quoted has pushed me over the edge.

Reply from Howdens - Macclesfield
Excellent customer service from a first rate designer and maximum flexibility as a project changes from start to completion.

Reply from Howdens - Macclesfield
I am so grateful to Lorraine of Howdens' Macclesfield Store for her supportive and collaborative approach in designing our new kitchen. Throughout our interactions, Lorraine was helpful, supportive, proactive, and above all else incredibly patient. Lorraine is a true credit to Howdens, and we will be sure to keep her front of mind for future projects. Thank you very much, Lorraine. We are extremely grateful for your help, professionalism, and proactivity.

Reply from Howdens - Macclesfield
Good experience to serve myself the customer
Very welcoming

Reply from Howdens - Macclesfield

Reply from Howdens - Macclesfield

Reply from Howdens - Macclesfield
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