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Howdens - Ilfracombe Reviews 59

TrustScore 4.5 out of 5

4.5

Unit 1, Wilderbrook Way, Mullacott Cross Industrial Estate, EX34 8PL Devon, South West, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I designed a kitchen using a free online basic C.A.D. package then took the plans to my local Howdens. After discussing my requirements with Dan in the showroom and looking at various styles and colou... See more

Company replied

Rated 5 out of 5 stars

Management and staff have always acknowledged me on arrival and when served welcomed me. They have always been willing to assist me in my requirements in a friendly professional manner. Their produc... See more

Company replied

Rated 3 out of 5 stars

The delivery process used did not secure the products ordered within the vehicle. On arrival the products were skewed all over the van floor and some had ripped packaging. This had been acknowledged... See more

Company replied

Rated 5 out of 5 stars

I have been using Howdens Ilfracombe for years and now we have a new manager Dan headland and a deputy manager Ian who have already made a Difference in a short period of time. The atmosphere when yo... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 1, Wilderbrook Way, Mullacott Cross Industrial Estate, EX34 8PL, Devon, South West, United Kingdom

  • 01271 400 000

4.5

Excellent

TrustScore 4.5 out of 5

59 reviews

5-star
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1-star

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Rated 5 out of 5 stars

The usual good customer service as…

The usual good customer service as always with Ilfracombe branch also good stock levels.

29 October 2025
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Reply from Howdens - Ilfracombe

Good morning, It's great to hear that you had such a positive experience. Have a great day, Alexandra

Rated 4 out of 5 stars

Local in a rural area

Helpful whenever I’m in a fix in kitchen or joinery its a fairly Remote bit of Devon , with few alternatives for kitchen appliances and joinery

14 April 2025
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Reply from Howdens - Ilfracombe

Hello david, Thank you for your great feedback. Have a great day. Thanks, Alexandra

Rated 5 out of 5 stars

Great service throughout

Great service throughout

16 April 2025
Howdens - Ilfracombe logo

Reply from Howdens - Ilfracombe

Hello Ryan,

Thank you for your kind words and for rating us 5 stars. We're pleased to hear you had a great experience with our service.

Best wishes,

Rated 5 out of 5 stars

Very happy.

Very happy.
Allways very good & helpfull 5 stars

11 February 2025
Howdens - Ilfracombe logo

Reply from Howdens - Ilfracombe

Hi there James FitzSimons, It's great to read your feedback regarding our service. Take care and have a lovely day.

Rated 5 out of 5 stars

Always great.

Always great.

16 January 2025
Howdens - Ilfracombe logo

Reply from Howdens - Ilfracombe

Hi there Rod Cope, It's great to hear that you had such a positive experience. All the best.

Rated 5 out of 5 stars

Great service

Helpful and friendly staff, ordered in products required

29 November 2024
Howdens - Ilfracombe logo

Reply from Howdens - Ilfracombe

Good afternoon Marty, Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Have a lovely day!

Rated 5 out of 5 stars

Excellent - 5 Star

Management and staff have always acknowledged me on arrival and when served welcomed me. They have always been willing to assist me in my requirements in a friendly professional manner. Their product knowledge is excellent and they are always willing to go that extra mile with product advice and suggestions.
I highly commend this branch of Howdens.
R Borg - Probus

31 August 2024
Unprompted review
Howdens - Ilfracombe logo

Reply from Howdens - Ilfracombe

Hello, I am sure the team will be pleased to read your kind words! Take care and have a lovely day. Cha

Rated 5 out of 5 stars

Howdens Ilfracombe

I have been using Howdens Ilfracombe for years and now we have a new manager Dan headland and a deputy manager Ian who have already made a Difference in a short period of time.
The atmosphere when you walk in is a very happy team, and very helpful to us tradesmen, highly recommend the New manager Dan headland

22 August 2024
Unprompted review
Howdens - Ilfracombe logo

Reply from Howdens - Ilfracombe

Good afternoon Andrew, Thanks for leaving this 5 star review for the Howdens - Ilfracombe depot! It's great to hear that you had such a positive experience. Best wishes.

Rated 5 out of 5 stars

Who would of thought having a new…

Who would of thought having a new kitchen designed would be so easy :)
Amazing team x
Nothing was to much trouble and I’m totally in love with the finished product.
Thank you Howdens Ilfracombe:)
💕💕💕

1 March 2024
Unprompted review
Howdens - Ilfracombe logo

Reply from Howdens - Ilfracombe

Good afternoon Jacqueline, thank you for leaving this positive review! Have a great day!

Rated 5 out of 5 stars

You always get a warm welcome

You always get a warm welcome, extremely helpful, nothing is too much trouble and any problems are quickly sorted out. I can’t fault the service.

25 June 2024
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Reply from Howdens - Ilfracombe

Hi Mick Thanks for leaving this positive review. Take care and have a lovely day. ,

Rated 3 out of 5 stars

Poor experience.

Went in to the branch to collect twelve items, three were not available so had to be ordered in. Quoted 48 hrs, went to collect five days later and only one in branch, someone had not ordered the other two, went back end of day the following day to collect the remaining two items.
The new stock level/store-warehouse software system is hopeless, no one seems to know what is happening or what stock is available.
Pretty poor experience.

17 April 2024
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Reply from Howdens - Ilfracombe

Hi Nigel, thanks for taking the time to leave this review- we will share your comments internally.

Rated 1 out of 5 stars

Poor service

Poor service, left to load up my kitchen while they watched me , worktops not there, missing taps and handles,empty shop nobody willing to serve, no email when worktops were in when requested
Manager not to blame he was very helpful staff not so

28 March 2024
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Reply from Howdens - Ilfracombe

Thank you for bringing this to our attention, Shane. Please be assured we will raise your comments with the Ilfracombe depot for their acknowledgment and to try avoid instances like this happening again in the future. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 5 out of 5 stars

New kitchen

Howdens at Ilfracombe have been brilliant and extremely helpful with planning our new kitchen . A very friendly team and very patient with us ! We are very pleased with the end result .

16 February 2024
Unprompted review
Howdens - Ilfracombe logo

Reply from Howdens - Ilfracombe

Hi, Thanks for leaving this 5 star review for the Howdens - Ilfracombe depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

fantastic

The team in Ilfracombe are simply amazing

2 February 2024
Howdens - Ilfracombe logo

Reply from Howdens - Ilfracombe

Good morning Mark, thank you for leaving a 5* review. We're sure that the team at the Ilfracombe depot will be pleased to read this. Best wishes, Alan.

Rated 5 out of 5 stars

Great design

Great design, great customer service

23 December 2023
Howdens - Ilfracombe logo

Reply from Howdens - Ilfracombe

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Excellent service and fast delivery

I designed a kitchen using a free online basic C.A.D. package then took the plans to my local Howdens. After discussing my requirements with Dan in the showroom and looking at various styles and colour options, I left the plans with Dan to work out the fine details and price. He emailed me the revised plans with quotes for different ranges and a simple phone call later, the kitchen was ordered with a delivery date less than a week later. Excellent advice from Dan, great price and fast delivery. Highly recommended.

28 October 2023
Howdens - Ilfracombe logo

Reply from Howdens - Ilfracombe

Hi, Thanks for leaving this 5 star review for the Howdens - Ilfracombe depot! Best wishes, Tash

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