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Howdens - Grimsby Reviews 111

TrustScore 4.5 out of 5

4.5

Units 14 - 17, Birchin Way, Acorn Industrial Estate, DN31 2SG Grimsby, East Midlands, GB


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Rated 5 out of 5 stars

We had our kitchen and utility room designed and bought from Howdens. From the begining the service has been above amazing. Nothing is to much trouble. All the staff are fantastic and very approach... See more

Company replied

Rated 5 out of 5 stars

Howdens recently designed and supplied a kitchen for us. The site manager and the team were very supportive and went above and beyond to help us get the kitchen we dreamed of. Great bunch, thank you... See more

Company replied

Rated 5 out of 5 stars

These guys are nothing but helpful! Knowledgeable staff, always happy to help even when busy on the counter Wayne will pop through and help too. Kitchen designers are always accurate and prompt.... See more

Company replied

Rated 5 out of 5 stars

Amazing team. Came in for a kitchen and other bits and pieces for our house renovation. Wayne, Ali and rachael who we mainly dealt with, went above and beyond to help us achieve what we wanted. Nothin... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 14 - 17, Birchin Way, Acorn Industrial Estate, DN31 2SG, Grimsby, East Midlands, United Kingdom

  • 01472 353 050

4.5

Excellent

TrustScore 4.5 out of 5

111 reviews

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Rated 5 out of 5 stars

Above and Beyond

Howdens recently designed and supplied a kitchen for us. The site manager and the team were very supportive and went above and beyond to help us get the kitchen we dreamed of. Great bunch, thank you.

19 February 2026
Unprompted review
Howdens - Grimsby logo

Reply from Howdens - Grimsby

Hello Revvy,

Thank you for sharing your positive experience with our team.
Best wishes, Alexandra

Rated 5 out of 5 stars

We had our kitchen and utility room…

We had our kitchen and utility room designed and bought from Howdens. From the begining the service has been above amazing. Nothing is to much trouble. All the staff are fantastic and very approachable. Quality of kitchen is outstanding. Can not recommend them enough. I would not get a kitchen / design from anywhere else. We are going to use them for a bathroom.

13 January 2026
Unprompted review
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Reply from Howdens - Grimsby

Hello Mark tomkinson, Thanks for leaving this 5 star review for the Howdens - Grimsby depot! Have a great day, Alexandra

Rated 1 out of 5 stars

Do not buy a Kitchen from Howdens.

I purchased a Kitchen from Howdens in Grimsby and had it fitted by a Howdens-approved installer. Within months, the work surface started to delaminate, and the work surface started to swell. I complained to Wayne, the Manager at Howdens Grimsby, as it was still under warranty. He was not helpful; he stated that Howdens do not honour water-damaged claims. However, he asked me to take photos of the worktops, and he would send them to their Quality Assurance Department. The Quality Assurance Department rejected the claim and said I must have allowed water to get on the worktop. This is a ridiculous assertion; the kitchen should be designed to be water-resistant because water does get on work surfaces by virtue of being regularly cleaned.
I claimed my credit card under Section 75, and they paid for me to have a new worktop fitted. I used another kitchen installer to fit the new worktop supplied by Howdens. However, within months the same thing happened the work surface started to delaminate and the work surface started to swell.
I have since had a B&Q worktop fitted, with no problems.

5 June 2025
Unprompted review
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Reply from Howdens - Grimsby

Thank you for your review Jim. Howdens takes all feedback very seriously and we would like to assure you that your comments have been noted and passed to the relevant people for further investigation.

Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Regards

Alexandra

Rated 5 out of 5 stars

The guys I spoke to were professional…

The guys I spoke to were professional and experienced. They were well informed about equipment I needed and knew when it would be delivered.

18 November 2025
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Reply from Howdens - Grimsby

Hello MG Handyman,

Thank you for your positive feedback. We're pleased to hear that our team was able to assist you effectively.

Best wishes, Alexandra

Rated 5 out of 5 stars

Wayne and his team are great!

Wayne and his team at the Grimsby office are great! Always nice to go in, they’re always attentive and knowledgable and know their product.

18 August 2025
Howdens - Grimsby logo

Reply from Howdens - Grimsby

Hello RETROSPEC LIMITED,

Thank you for your kind words about Wayne and his team at the Grimsby office. We're delighted to hear that you find our staff attentive and knowledgeable.

Best wishes,

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Can not wait to get my next project planned and fitted. So much more friendly and less pushy than wickes

10 July 2025
Unprompted review
Howdens - Grimsby logo

Reply from Howdens - Grimsby

Hello Natalie,

Thank you for your kind words and for choosing us for your project. We look forward to assisting you with your next project and are delighted to hear about your positive experience with our team.

Best wishes,

Rated 4 out of 5 stars

Helpful staff everything needed in…

Helpful staff everything needed in stock.

17 June 2025
Howdens - Grimsby logo

Reply from Howdens - Grimsby

Hello Mark,

Thank you for your feedback. We're pleased to hear that our staff were helpful and that you found everything you needed in stock.

Best wishes,

Rated 5 out of 5 stars

As a small private account holder I…

As a small private account holder I still felt I was dealt with thoroughly and with careful service.

10 June 2025
Howdens - Grimsby logo

Reply from Howdens - Grimsby

Hello Darthy,

Thank you for sharing your experience with us. We're pleased to hear that you felt well taken care of as a small private account holder.

Best wishes,

Rated 5 out of 5 stars

5 star service⭐️⭐️⭐️⭐️⭐️

We can’t thank Howdens enough! Particularly Wayne Padbury who helped us choose our dream kitchen and was so patient and kind when I made a last minute change to our kitchen plan! 5 star service, and also the best price in the area. Thank you again Howdens Birchin way 😁

5 June 2025
Unprompted review
Howdens - Grimsby logo

Reply from Howdens - Grimsby

Good morning, Thanks for reviewing our Howdens - Grimsby depot. Have a great day.

Rated 5 out of 5 stars

Top staff very attentive & quality…

Top staff very attentive & quality advise & stock

16 May 2025
Howdens - Grimsby logo

Reply from Howdens - Grimsby

Hello Edward, good morning

Thank you for your kind words and for taking the time to leave us a review. We're pleased to hear that you found our staff attentive and appreciated the quality of advice and stock we offer.

Best wishes,

Rated 5 out of 5 stars

Great friendly service very helpful and…

Great friendly service very helpful and polite

3 April 2025
Howdens - Grimsby logo

Reply from Howdens - Grimsby

Hello Alison,

Thank you for your kind words about our service. We're pleased to hear that you found our team helpful and polite during your kitchen remodelling experience.

Best wishes,

Rated 4 out of 5 stars
Howdens - Grimsby logo

Reply from Howdens - Grimsby

Hello Andrew,

Thank you for your feedback and for highlighting your positive experience over the phone.

Take care and have a lovely day!

Rated 2 out of 5 stars

Invoice was more than price quoted

Invoice was more than price quoted

24 February 2025
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Reply from Howdens - Grimsby

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

As always great experience visiting…

As always great experience visiting Grimsby store. great service from all the staff
Regards Trevor

3 February 2025
Howdens - Grimsby logo

Reply from Howdens - Grimsby

Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon.

Rated 5 out of 5 stars

I have been a business customer for over 25 years

I have been a business customer for over 25 years and the service that I receive is first class. We always work in partnership to ensure that my clients get exactly what they wanted.
If for whatever reason the product received on site is not 100% Howdens always replace with like for like within 48 hours, if the product is not in stock. This timescale is usually shorter.
The service is always first class and staff are well trained to deliver a positive and productive manner. I rate the business relationship as excellent.

24 January 2025
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Reply from Howdens - Grimsby

Hi there, thank you for your feedback. Have a great day.

Rated 5 out of 5 stars

Beth guided me to best items to…

Beth guided me to best items to purchase great service

20 January 2025
Howdens - Grimsby logo

Reply from Howdens - Grimsby

Hi Alan, thanks for leaving this 5-star review for the Howdens - Grimsby depot! . Have a great day.

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