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Howdens - Falkirk Reviews 39

TrustScore 4.5 out of 5

4.4

Unit 2, Middlefield Industrial Estate, Abbots Court, FK2 9HQ Falkirk, Scotland, GB


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Rated 5 out of 5 stars

I’ve always had a terrific service from my local Falkirk branch, really helpful in choosing a kitchen, or flooring etc brilliant at fixing any problems we encounter. Great quality products which look... See more

Company replied

Rated 5 out of 5 stars

After a few not so pleasant experiences at Howdens recently I had a problem with one of my doors and this young lady initially sorted it and when I went to fit it today realised it was the wrong door.... See more

Company replied

Rated 5 out of 5 stars

The free planning support was very good in identifying what layout suited best and the detailed drawings and photos produced from it were excellent showing the finished job and to help guide the bui... See more

Company replied

Rated 5 out of 5 stars

Consistently excellent product quality supported by a highly professional and knowledgeable team. Howdens remains our first choice without hesitation. Many thanks from Amigo Handyman Service and team.... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 2, Middlefield Industrial Estate, Abbots Court, FK2 9HQ, Falkirk, Scotland, United Kingdom

  • 01324 621 680

4.4

Excellent

TrustScore 4.5 out of 5

39 reviews

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Rated 5 out of 5 stars

Consistently excellent product quality…

Consistently excellent product quality supported by a highly professional and knowledgeable team. Howdens remains our first choice without hesitation. Many thanks from Amigo Handyman Service and team.

27 March 2026
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Reply from Howdens - Falkirk

Good morning, Thank you for taking the time to leave this review. Have a great day, Alexandra

Rated 5 out of 5 stars

Howdens joinery provide a great service…

Howdens joinery provide a great service for me, the staff are always happy to help and greet you with familiarity. Good selection of products too

22 December 2025
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Reply from Howdens - Falkirk

Good morning, We are so pleased to read your positive comments, thanks for leaving such a great review. All the best, Alexandra

Rated 5 out of 5 stars

I’ve always had a terrific service from…

I’ve always had a terrific service from my local Falkirk branch, really helpful in choosing a kitchen, or flooring etc brilliant at fixing any problems we encounter. Great quality products which look good and last well.

17 December 2025
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Reply from Howdens - Falkirk

Hello Joe,

Thank you for your kind words and for sharing your positive experience with our Falkirk branch. We're delighted to hear that our team has been helpful and that you're pleased with the quality of our products.

Best wishes,
Todd

Rated 5 out of 5 stars

Excellent friendly service

Excellent friendly service, use these guys regularly and can’t do enough for me! Great designers in house also!

11 December 2025
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Reply from Howdens - Falkirk

Good morning, Thanks for reviewing our Howdens - Falkirk depot. Have a great day, Alexandra

Rated 2 out of 5 stars

Internal doors

Internal doors . A think u get what u pay for . Not got a problem with howden in general will return to my original supplier thornbridge sawmills . Ie premdor .lpd

25 August 2025
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Reply from Howdens - Falkirk

Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 1 out of 5 stars

Everything was messy

Everything was messy. The communication, the final product, everything. They get wrong a small kitchen for what I have paid 6000 pounds. I pick this brand because I thought they are serious company, but I was wrong and I have paid huge price for this mistake. My intention it is to go to the court. I have spending lots money and my time trying to sorted to look reasonable. If they cannot do a fit kitchen they should let the customers to know before will pay for something will not look like them expectations. Very disappointed. And no one is answering to the email, like they are saying in the replies. Everything it is just a huge farse.

17 June 2025
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Reply from Howdens - Falkirk

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

Recently bought my kitchen and flooring…

Recently bought my kitchen and flooring from howdens everything was spot on and not one piece missing delivery was spot on to

20 April 2025
Unprompted review
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Reply from Howdens - Falkirk

Hello Mr Graham Law,

Thank you for your kind review and for choosing Howdens for your kitchen and flooring needs. We're pleased to hear that everything met your expectations and that the delivery was satisfactory.

Best wishes,

Rated 5 out of 5 stars

Friendly staff.

Great shop.....the only thing missing is .....a dry smoked bacon roll driping with lurpak butter and HP sauce waiting for me wen i arrive. Thx u

10 March 2025
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Reply from Howdens - Falkirk

Good afternoon, Thank you for leaving this 5* rating. Have a great day.

Rated 5 out of 5 stars

Brody @ Grangemouth branch

After a few not so pleasant experiences at Howdens recently I had a problem with one of my doors and this young lady initially sorted it and when I went to fit it today realised it was the wrong door. Called and Brady sorted it and got it to my house within an hour. This young lady is a total asset to your company and couldn’t be more helpful or friendlier and to me, really good at her job. Brody Thankyou again and was lovely to meet you. Howdens I would recommend you keep her as long as you can and she could also maybe train some of her colleagues on how to be as efficient at customer service as she is.

18 November 2024
Unprompted review
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Reply from Howdens - Falkirk

Good morning David, I am sure the team will be pleased to read your kind words! We hope to see you again soon, have a great day.

Rated 4 out of 5 stars

Great service,fair prices

Great service,fair prices

17 July 2024
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Reply from Howdens - Falkirk

Hi there Frank, Thanks for leaving this 4 star review for the Howdens - Falkirk depot! Have a great day.

Rated 5 out of 5 stars

Very good customer service

Very good customer service, excellent knowledge of goods sold, quality products and goods were ready to be picked up as agreed. I am a delighted customer 👏 . Thank you

9 July 2024
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Reply from Howdens - Falkirk

Hi Isabelle, thank you for this 5* review! Take care and have a lovely day.

Rated 5 out of 5 stars

A very good experience

The free planning support was very good in identifying what layout suited best and the detailed drawings and photos produced from it were excellent showing the finished job and to help guide the build. The instruction manual and info sheets are excellent too, alongside the QR facility to enable utube videos of various operations, helping clarify any build queries you may still have .
Finally the friendly staff at Falkirk have been really good at answering questions and providing any help they could.
Of course the actual product is first class producing a beautiful finished job. No I’m not in anyway linked to Howdens! 😄

11 January 2024
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Reply from Howdens - Falkirk

Hi, Thanks for leaving this 5 star review for the Howdens - Falkirk depot! Have a lovely day! Tash.

Rated 1 out of 5 stars

Pricing always seems to be a mystery…

Pricing always seems to be a mystery with these guys, they seem to make it up on the spot.

16 November 2023
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Reply from Howdens - Falkirk

Hi, Depots manage pricing themselves, so it would be best to refer back to the Falkirk depot for any further queries, though we will share your comments internally.

Rated 5 out of 5 stars

Great Company to deal with

Great Company to deal with, best prices and delivery was quick and on the date i requested.
Delivery boys where good as where the staff in Howdens.
Thank you Howdens.

21 November 2023
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Reply from Howdens - Falkirk

Hi, Thanks for taking the time to leave this positive review. All the best, Tash

Rated 5 out of 5 stars

Overall great service from Cindy in the…

Overall great service from Cindy in the design department at Falkirk. Cindy was very patient as we changed our mind a few times and went back and forth with lots of questions. We appreciate all your help Cindy. Thanks, Ross and Fiona.

24 October 2023
Unprompted review
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Reply from Howdens - Falkirk

Hi, Thanks for leaving this 5 star review for the Howdens - Falkirk depot! All the best, Tash.

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