Had a visit from designer Megan. Very knowledgeable and managed to tap into our thought on how we wanted to lay out our new kitchen. Gave positive and practice advice when she could see we had not... See more
Company replied

Units 15 & 16, Eagle Park, Alfreton Road, DE21 4AE Derby, East Midlands, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Had a visit from designer Megan. Very knowledgeable and managed to tap into our thought on how we wanted to lay out our new kitchen. Gave positive and practice advice when she could see we had not... See more
Company replied
Everything delivered on customers chosen day and nothing missing also went together perfectly with no problems whatsoever As a fitter this scenario is what we all want for every job and Howdens Chest... See more
Company replied
I purchased my doors from the depo served by assistant manger Rob. He was very welcoming and his product knowledge was some of the best I’ve come across, he’s a credit to your team and I’ll be passing... See more
Company replied
I have dealt with Rob at the Chester Green depot who simply is AMAZING. Really looked after me and help me achieve my dream home. Thank you so much for looking after me. Lovely friendly staff here t... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Units 15 & 16, Eagle Park, Alfreton Road, DE21 4AE, Derby, East Midlands, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Howdens - Derby Chester Green
The kitchen I chose was quite expensive but incredible quality really happy with it staff really polite and couldn't help me enough well done Howdens Chester green

Reply from Howdens - Derby Chester Green
Just great ,great stuff great products always a great experience

Reply from Howdens - Derby Chester Green
Rob was a massive help , sorted everything
To the last screw.
He's a credit to you and his self.

Reply from Howdens - Derby Chester Green
My customer had the kitchen ordered and paid for on my account,along time before i had the time to start the job,the customer or existing customers from over a very long time,so they waited for me,Howdens made 2 calls to me to see when i am starting,So started the job,knocked out load bearing walls,bricked up doorways,cut for new french doors,fitted under floor heating,moved the boiler,had the kitchen delivered,which runs across 3 walls,to many pieces missing to complete 1 wall, I went in to the chester green branch to pick up corner post,i was told the driver is going to a different branch and would pick me 1 up so i could go back and collect it a few hours later,just wait for there phone call to say its in, Still waiting, now the job as come to a stop the customer still as got no kitchen to cook in or washing machine,me and the joiner have got to start the next job just to do some thing to pay the bills.and all Howdens say is the bits are on order, we ring you.

Reply from Howdens - Derby Chester Green
Very helpful and friendly service, if they didn't have what you want in stock, it was their the next morning!

Reply from Howdens - Derby Chester Green
Great service all the time, friendly staff, good quality kitchens can’t ask for more

Reply from Howdens - Derby Chester Green
Top quality product and service from Alfreton rd branch

Reply from Howdens - Derby Chester Green
polite helpfull and informative what more do i need

Reply from Howdens - Derby Chester Green

Reply from Howdens - Derby Chester Green
I found the whole process straight forward, which was pleasantly surprising. Emily was professional and very helpful, I was particularly pleased when she re-visited my property to double check the measurements which was very helpful. One base unit was damaged but was replaced immediately so didn't hold up the process.
I am very pleased with my new kitchen and would recommend Howdens.

Reply from Howdens - Derby Chester Green
Very friendly and helpful staff always happy to help

Reply from Howdens - Derby Chester Green
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.