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Howdens - Dagenham Reviews 47

TrustScore 4.5 out of 5

4.5

Unit 1, Heathway Industrial Estate, Manchester Way, RM10 8PN Essex, London, GB


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Rated 5 out of 5 stars

The staff at Howdens Dagenham are exceptional people ( even Tina is ok ) 🤣😂 and definitely earn the directors pay for them 😱 ! Will definitely go back and buy more stuff ( not just because my accou... See more

Company replied

Rated 5 out of 5 stars

Been using Howdens Dagenham for years now always have everything I need or can get it within a few days staff always helpful Tina always a grin and giggle and Ryan always helpful. Always my 1st stop f... See more

Company replied

Rated 5 out of 5 stars

This is my second visit..to Howdens Dagenham my first visit was amazing Tina was kind a d very friendly plus professional. Gave loads of advice. My second visit was good the gentleman on the Till was... See more

Company replied

Rated 5 out of 5 stars

We looked at a lot of places for our new kitchen and decided on Howdens. The kitchen looks great but what impressed me more and took me back to buy more for a different area was the fantastic... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 1, Heathway Industrial Estate, Manchester Way, RM10 8PN, Essex, London, United Kingdom

  • 020 8984 8480

4.5

Excellent

TrustScore 4.5 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Excellent service

Excellent service

20 April 2026
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Reply from Howdens - Dagenham

Hello Richard,

Thank you for your kind review and for rating our service as excellent.

Best wishes, Alexandra

Rated 5 out of 5 stars

Excellent service

Big thank you for great doors and excellent customer service. Great team, fast and great job.

23 March 2026
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Reply from Howdens - Dagenham

Hello Lina,

Thank you for your kind words and for taking the time to share your positive experience with us.

Best wishes, Alexandra

Rated 5 out of 5 stars

Great service

I was served by Ryan who was very helpful with my order as was the warehouse operative who helped get the materials into the vehicle

19 January 2026
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Reply from Howdens - Dagenham

Good morning, Thank you for taking the time to write such a great review. All the best, Alexandra

Rated 5 out of 5 stars

Happy Good service

Good service

14 November 2025
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Reply from Howdens - Dagenham

Hello,

Thank you for your positive feedback and for rating our service with 5 stars. We are pleased to hear that you had a good experience with us.

Best wishes, Aine

Rated 5 out of 5 stars

Great customer service

The guys at Dagenham branch are very helpful and professional.

30 September 2025
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Reply from Howdens - Dagenham

Hello Fredy Minchala, Thanks for reviewing our Howdens - Dagenham depot. Have a great day. Thanks, Alexandra

Rated 1 out of 5 stars

Howdens Dagenham

Howdens Dagenham. Manchester way Wantz Road. Appalling customer service. Greeted by a miserable older guy with glasses. Told the product id ordered couldn't be accessed as the forklift driver wasnt in. Can i go somewhere else, Barking maybe? Eventually another manager in a suit, begrudgingly lifted down the pallet, left it where it was, despite our van being parked outside waiting with doors open, pointed to it and said, there it is. Very heavy item which we struggled to navigate around the stock to get it out. Never ever will i go to this store again. Nearly all other Howdens are far far better.

10 September 2025
Unprompted review
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Reply from Howdens - Dagenham

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

Professional and friendly

This is my second visit..to Howdens Dagenham my first visit was amazing Tina was kind a d very friendly plus professional. Gave loads of advice. My second visit was good the gentleman on the Till was friendly

24 July 2025
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Reply from Howdens - Dagenham

Good morning, Thanks for reviewing our Howdens - Dagenham depot. Have a great day.

Rated 1 out of 5 stars

Poor delivery

Poor delivery, leaving materials out in the rain, delivering at 7 am. Shocking service.

16 November 2024
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Reply from Howdens - Dagenham

We're sorry you have been disappointed by your experience. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Fantastic Service from Sasha

We looked at a lot of places for our new kitchen and decided on Howdens. The kitchen looks great but what impressed me more and took me back to buy more for a different area was the fantastic service I received from Sasha. I have never known someone so attentive.
If I emailed a question I had an answer almost straight away, if I called, Sasha was so friendly and happy it made you feel happy.
The world needs more people like Sasha.
I was sorting out my kitchen over the holiday season and Sasha gave me notice she was going on holiday and a contact to deal with while she was away. Tina was brilliant too. I ask a lot of questions which would make anyone pull their hair out but I was always answered quickly and in a friendly manner.

I had no hesitation in buying more from Howdens Dagenham because of the brilliant service I got, and Dagenham is far from my local Howdens.

Thank you for your patience, professionalism and help.

8 August 2024
Unprompted review
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Reply from Howdens - Dagenham

Hi Dan Constable, thank you for your feedback on our Howdens - Dagenham depot. I am sure the team will be pleased to read your kind words!

Rated 5 out of 5 stars

Excellent service

As usual, service was excellent!

13 August 2024
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Reply from Howdens - Dagenham

Hi there, Thank you for leaving this 5* rating. It's great to read your comments. Have a lovely day!

Rated 3 out of 5 stars

Sum stuff is missing

Sum stuff is missing
No complaints
I'm not counting
And sign out
Anyway Thanks

24 July 2024
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Reply from Howdens - Dagenham

Thank you for your feedback. Howdens takes all feedback very seriously and we would like to assure you that your comments have been noted and passed to the relevant people for further investigation- someone will be in touch shortly.

Rated 5 out of 5 stars

The service

The service

Sasha was incredibly patient, understanding, I’m willing to support my ideas that came with regular changes.

9 July 2024
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Reply from Howdens - Dagenham

Hi there Toure, Thanks for leaving this 5 star review for the Howdens - Dagenham depot! It's great to hear that you had such a positive experience. Have a lovely day!

Rated 5 out of 5 stars

Been using Howdens Dagenham for years…

Been using Howdens Dagenham for years now always have everything I need or can get it within a few days staff always helpful Tina always a grin and giggle and Ryan always helpful. Always my 1st stop for kitchens keep up the good work.

28 March 2024
Unprompted review
Howdens - Dagenham logo

Reply from Howdens - Dagenham

Hi, Thanks for leaving this 5 star review for the Howdens - Dagenham depot! Have a lovely day! Tash.

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