Banner for Howdens - Chippenham

Howdens - Chippenham Reviews 105

TrustScore 4.5 out of 5

4.5

Arc House, Vincients Road, Bumpers Farm Industrial Estate, SN14 6NQ Chippenham, South West, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I took a risk of getting caught in traffic as I had a 15min window before everyone started to leave Bumpers Farm for the evening. The lady who served me was great - no waiting, no fuss just processe... See more

Company replied

Rated 5 out of 5 stars

Great help real care and kindness. Product knowledge was great in person and on the phone. The Caracas construction is great by comparison to Wren the mounting system and the strength is so much bet... See more

Company replied

Rated 5 out of 5 stars

The process of replacing our kitchen has been made easier by the amount of support and advice I have received by all the staff at Howdens in Chippenham. Especially from Hannah, Karen and Donna. I wa... See more

Company replied

Rated 5 out of 5 stars

My local branch is in Chippenham, Wiltshire, and while the team are all exceptional - I’ve found this to be quite typical across the company! As an installer I love the fact that they always have w... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Arc House, Vincients Road, Bumpers Farm Industrial Estate, SN14 6NQ, Chippenham, South West, United Kingdom

  • 01249 461 907

4.5

Excellent

TrustScore 4.5 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exellent service

I took a risk of getting caught in traffic as I had a 15min window before everyone started to leave Bumpers Farm for the evening.
The lady who served me was great - no waiting, no fuss just processed my order professionally and friendly.
I was all sorted and out within 5 minutes - brilliant thank you Howdens.

14 May 2026
Howdens - Chippenham logo

Reply from Howdens - Chippenham

Hello Richard,

Thank you for sharing your experience with us.

Best wishes, Alexandra

Rated 5 out of 5 stars
Howdens - Chippenham logo

Reply from Howdens - Chippenham

Hello,

Thank you for your kind words and for rating us 5 out of 5.

Best wishes, Alexandra

Rated 5 out of 5 stars

Great help real care and kindness

Great help real care and kindness. Product knowledge was great in person and on the phone. The Caracas construction is great by comparison to Wren the mounting system and the strength is so much better.
Customising cabinets to fit under a tricky sink was a real pleasure.
I look forward to more projects with Howdens

2 April 2026
Howdens - Chippenham logo

Reply from Howdens - Chippenham

Good morning, Thanks for reviewing our Howdens - Chippenham depot. Have a great day, Alexandra

Rated 5 out of 5 stars

Star

The Customer officer, Will, was very helpful, efficient and polite.
Also another member of the staff kindly offered to take our kitchen drawers to the car.

20 March 2026
Howdens - Chippenham logo

Reply from Howdens - Chippenham

Hello,

Thank you for your kind words and for highlighting the helpfulness and efficiency of our team. We are pleased to hear about your positive experience with us.

All the best, Aine

Rated 5 out of 5 stars

First class service

First class service

27 February 2026
Howdens - Chippenham logo

Reply from Howdens - Chippenham

Hello Malcolm,

Thank you for your kind words and for rating our service as first class.

Best wishes, Alexandra

Rated 1 out of 5 stars

Stop letting people use my account…

Stop letting people use my account without my permission.

4 March 2026
Howdens - Chippenham logo

Reply from Howdens - Chippenham

Thank you for taking the time to leave this review. Please be assured we will raise your comments with the appropriate team for their acknowledgement and further investigation.

If you would like to provide any further details regarding this matter, please email reviews@howdens.com

Many Thanks

Alexandra

Rated 5 out of 5 stars

Whenever I go into a branch the staff…

Whenever I go into a branch the staff are always very helpful with enquiries or purchases.

26 February 2026
Howdens - Chippenham logo

Reply from Howdens - Chippenham

Hello Mr Hubbard,

Thank you for your kind words and for taking the time to share your experience.

Best wishes, Alexandra

Rated 5 out of 5 stars

As usual good standards

As usual, a good standard of help and knowledge when ordering or asking information five stars

9 January 2026
Howdens - Chippenham logo

Reply from Howdens - Chippenham

Hello Steve,

Thank you for your kind words and five-star rating.
Best wishes, Alexandra

Rated 5 out of 5 stars

Fun to shop

They are a lovely team.

20 August 2025
Howdens - Chippenham logo

Reply from Howdens - Chippenham

Hello Richard, good morning

Thank you for your kind words and for taking the time to leave us a review. We're pleased to hear that you had a positive experience with our team.

Best wishes,

Rated 3 out of 5 stars

bad all round experience

Had to wait to be served. Just ignored when arrived no greeting like Hi be with you shortly. As though I did not exist.
Two men brought out the order. Not a word from either.
Ordered prefinished doors but not finished on the edges. All rough and not painted. Don't you expect a prefinished door to be finished all round not just the two faces. Skirting board with foot prints.
All round a bad experience sorry. Customer service and experience surely is the number one priority?

9 May 2025
Howdens - Chippenham logo

Reply from Howdens - Chippenham

Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Very good company to deal with and very…Bubbles

Very good company to deal with and very helpful to sort things out when needed.

2 May 2025
Howdens - Chippenham logo

Reply from Howdens - Chippenham

Hello Graham, good morning

Thank you for your positive feedback and for highlighting our helpful service. We are pleased to hear about your satisfaction with our company.

Best wishes,

Rated 5 out of 5 stars

Polite Staff

Polite Staff, quick and efficient

2 April 2025
Howdens - Chippenham logo

Reply from Howdens - Chippenham

Hello Steve,

Thank you for your kind words about our staff and service. We're pleased to hear that you found our team polite and efficient during your visit.

Best wishes,
The Howdens - Chippenham Team

Rated 5 out of 5 stars

Excellent service

Excellent service, from design to delivery. Very helpful team

24 March 2025
Howdens - Chippenham logo

Reply from Howdens - Chippenham

Hello Grant, good morning

Thank you for your kind words and for sharing your positive experience with our team. We're delighted to hear that you were satisfied with our service from design to delivery.

Best wishes, Howdens - Chippenham Team

Rated 5 out of 5 stars

Thanks matt for your great service

Thanks matt for your great service. I rate it 5star. Good quality kitchen for reasonable price.

18 March 2025
Howdens - Chippenham logo

Reply from Howdens - Chippenham

Hello,

Thank you for your kind words and for rating us 5 stars. We're pleased to hear that you are satisfied with the service and quality of our kitchens.

Take care and have a lovely day!

Rated 5 out of 5 stars

Great products

Great products, friendly team providing excellent customer service.

5 March 2025
Howdens - Chippenham logo

Reply from Howdens - Chippenham

Hello Libby,

Thank you for your kind words and for taking the time to share your experience with us. We're delighted to hear that you were pleased with our products and customer service at Howdens - Chippenham.

Best wishes,
The Howdens Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look