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Howdens - Castleford Reviews 

48
•
TrustScore 4.5 out of 5

4.4

Units C5 & C6, Links 31, Willowbridge Way, WF10 5NP Castleford, North East, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Quick shout out to Jenson at the Castleford Branch. What a joy to work with this young man on our kitchen. He is a credit to the company. Very easy to talk to, suggested some great ideas and we were... See more

Company replied

Rated 5 out of 5 stars

Nick designed and supplied my new kitchen and provided excellent service throughout the project. He was knowledgeable, attentive, and offered valuable suggestions that improved the overall design. The... See more

Company replied

Rated 5 out of 5 stars

So good from start to finish. Rawnie came and measured up my very challenging kitchen space, but somehow made it work! She came twice for measurements due to building work being done, and went throu... See more

Company replied

Rated 5 out of 5 stars

Our Lamona dryer started overheating, engineer could no longer get spares so had to write it off. Alex from Howdens at Castleford quickly got in touch and immediately arranged a replacement dryer and... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. also in
  3. Bedroom Furniture Store
  4. Door Supplier
  5. Flooring Store
  6. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units C5 & C6, Links 31, Willowbridge Way, WF10 5NP, Castleford, North East, United Kingdom

  • 01977 502 400

4.4

Excellent

TrustScore 4.5 out of 5

48 reviews

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4.4

All reviews

(48)

8,663 reviews in the last 12 months

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Rated 5 out of 5 stars

Jenson - great experience at Howdens

Quick shout out to Jenson at the Castleford Branch. What a joy to work with this young man on our kitchen. He is a credit to the company. Very easy to talk to, suggested some great ideas and we were over the moon with the finished result. Highly recommend anyone local to Castleford to call in and have Jenson work with you on your kitchen design.

15 September 2026
Unprompted review
Howdens - Castleford logo

Reply from Howdens - Castleford

Good Gemma, thanks so much for leaving this 5* review! That is great news.

Best wishes,
Alexandra

Rated 5 out of 5 stars

Quality Kitchen Service

Nick designed and supplied my new kitchen and provided excellent service throughout the project. He was knowledgeable, attentive, and offered valuable suggestions that improved the overall design. The kitchen was competitively priced, and the appliances were supplied at lower prices than I could find elsewhere. I am very pleased with the service received, the quality of the kitchen and the final result.

21 September 2026
Unprompted review
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Reply from Howdens - Castleford

Hello Josh,

Thank you for sharing your positive experience with us.
Best wishes, Alexandra

Rated 5 out of 5 stars

So good from start to finish

So good from start to finish. Rawnie came and measured up my very challenging kitchen space, but somehow made it work! She came twice for measurements due to building work being done, and went through all the styles and options. I was on a budget, but that wasn't an issue as we were able to adapt the kitchen to work around my budget. I was sent clear plans of what it was going to look like and I can't believe how my vision came to life!
Rawnie was so kind and helpful and supported me throughout, she was always available and willing to spend time making sure I was 100% happy.
Thank you so much!

3 October 2026
Unprompted review
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Reply from Howdens - Castleford

Hello Faye,

Thank you for sharing your positive experience with us.

Many thanks, Alexandra

Rated 5 out of 5 stars

Dryer replaced

Our Lamona dryer started overheating, engineer could no longer get spares so had to write it off. Alex from Howdens at Castleford quickly got in touch and immediately arranged a replacement dryer and removal of the defective one.
Very impressed with the service from Alex. Thank you.

17 September 2026
Unprompted review
Howdens - Castleford logo

Reply from Howdens - Castleford

Hello John,

Thank you for sharing your experience with us.

Best wishes, Alexandra

Rated 1 out of 5 stars

Worst customer service I have ever…

Worst customer service I have ever experienced. Had my kitchen for nearly 1 year now and in this time I have sent countless emails to 3 different addresses and have been constantly ignored. God forbid there was an issue with my kitchen as I have zero faith it would ever get resolved. All I want is for the under cabinet lights to be delivered & extra parts to be collected and refunded. Will this ever happen? I will continue emailing until this happens...

28 May 2026
Unprompted review
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Reply from Howdens - Castleford

Hi Amy, we have been made aware that our Customer Services team has been in contact with you directly regarding this matter.

Please be assured that this is currently being investigated by the relevant teams. Should you have any further queries, we suggest contacting Customer Services directly.

Many Thanks

Alexandra

Rated 5 out of 5 stars
Howdens - Castleford logo

Reply from Howdens - Castleford

Hello C B,

Thank you for your positive feedback on our quick service and good product.

Best wishes, Alexandra

Rated 5 out of 5 stars

Pleasant staff friendly

Pleasant staff friendly. Helpful

5 May 2025
Howdens - Castleford logo

Reply from Howdens - Castleford

Hello Paul,

Thank you for your kind words and for taking the time to leave a review. We're pleased to hear that our staff were friendly and helpful during your visit.

Best wishes,

Rated 5 out of 5 stars

Kitchen Shopping made easy

I don’t enjoy home improvements or furniture shopping. It’s my least favourite activity. However, my kitchen needed replacing and I visited Howdens, where I met Rawnie Wiggins I have had an excellent experience. Rawnie has been patient, listened to me, really took time to understand my budget without pressure to disclose. Coming to the house at a time that suited me and offering advice that was continuously improving. Taking all her learnings of me, my requirements, preferences and matching with her design expertise the perfect kitchen was produced for me at an affordable cost. I have had a really professional and brilliant experience with Howdens. A great local company where you feel customer is at the heart. Thank you

3 March 2025
Unprompted review
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Reply from Howdens - Castleford

Hello Susan,

Thank you for sharing your experience with us. We're delighted to hear that Rawnie provided you with excellent service and helped create the perfect kitchen for you.

Best wishes,
The Howdens Team

Rated 5 out of 5 stars

Seamless experiance

Ordered a full kitchen over the phone with ease. It arrived when they said it would, everything was there, zero damages. Couldn’t be happier

13 January 2025
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Reply from Howdens - Castleford

Hi there STEVEN GEOFFREY BURROWS, It's great to hear that you had such a positive experience. Have a great day.

Rated 5 out of 5 stars

Staff are excellent and attentive

Staff are excellent and attentive, delivering a seamless and professional service. Rawnie is a credit to your organisation.

5 October 2024
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Reply from Howdens - Castleford

Good morning Mark Tudor, thank you for leaving this 5 star review for the Howdens - Castleford depot! It's great to read your comments. All the best.

Rated 5 out of 5 stars

The experience and skills of the staff…

The experience and skills of the staff that works at Howdens, what makes Howdens great and efficient

7 September 2024
Howdens - Castleford logo

Reply from Howdens - Castleford

Hello, Thank you for taking the time to write such a great review. Best wishes. Cha

Rated 5 out of 5 stars

Rawnie and the team help plan our…

Rawnie and the team help plan our kitchen restyle, giving us a totally fresh look and feel.

3 August 2024
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Reply from Howdens - Castleford

Good afternoon Neil, Thank you for leaving this 5* rating, It's great to read your feedback regarding our service! Best wishes, Alan.

Rated 5 out of 5 stars

Flooring

Good service.

3 July 2024
Howdens - Castleford logo

Reply from Howdens - Castleford

Good afternoon, Thank you for the positive review, that is great to hear! Have a lovely day!

Rated 3 out of 5 stars

Faulty Lamona washing machine.

After weeks of unnecessary frustration our faulty Lamona washing machine has now been replaced.
This could have been handled so much better, but at least it is now resolved.
This has gone a good way to restoring our confidence in Howdens.
Thank you.

21 June 2024
Unprompted review
Howdens - Castleford logo

Reply from Howdens - Castleford

Thank you for your feedback, John. Please be assured we will share your comments internally for future consideration. Many thanks.

Rated 5 out of 5 stars

Amazing service from start to finish

Nick Cale from howdens castleford did an outstanding service from planning our kitchen to making sure everything ran smoothly till kitchen and worktops installed. We are so happy with it. It looks amazing.
The quality of the kitchen is 10/10. Will be definitely recommending Howdens to family & Friends.

21 February 2024
Unprompted review
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Reply from Howdens - Castleford

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Kitchen, doors and floor bought

We bought our kitchen from Howden’s late last year. Nick designed it brilliantly which exceeded our expectations and provided a solution for storage until we were able to get this delivered. Howden’s were always on hand to help with any issues we encountered which were minimal. We love our new floor and even had this extended throughout our whole downstairs which Howden’s accommodated and delivered.

10 October 2023
Unprompted review
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Reply from Howdens - Castleford

Hi Stephanie, Thanks for leaving this 5 star review for the Howdens - Castleford depot! Best wishes, Tash

Rated 5 out of 5 stars

New kitchen

Great design of new kitchen, advice and customer service ,thanks to Nick

20 January 2024
Howdens - Castleford logo

Reply from Howdens - Castleford

Good afternoon, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Zara

Rated 5 out of 5 stars

When we wanted to add a coffee station…

When we wanted to add a coffee station to our existing kitchen that Nick Cale from Howdens in Castleford had previously helped us design we knew who to call & yet again we’re very happy Howden customers.
Nicks a very polite & professional young man & is a credit to Howdens. Thanks Nick 👌🏼

1 December 2023
Unprompted review
Howdens - Castleford logo

Reply from Howdens - Castleford

Hi, Thanks for leaving this 5 star review for the Howdens - Castleford depot! Best wishes, Tash

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