Good product range and accessible stores nearby. Quality is just about ok with bits of damage here and there much to do with transport and storage I guess but not enough for you to send them back. S... See more
Company replied

Unit 8, Freetown Business Park, Hudcar Lane, BL9 6HD Lancashire, North West, GB
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Good product range and accessible stores nearby. Quality is just about ok with bits of damage here and there much to do with transport and storage I guess but not enough for you to send them back. S... See more
Company replied
Really happy with the quotations I received, and advice and guidance from both Gary and Steve at Bury branch, delivered to site as arranged and everything was as ordered/perfect Very impressed wi... See more
Company replied
I've been using howdens for over 15 years and today the Bury branch lost one of the best assistant managers that they had shona . She always gave me 💯 % and more when ever I came to order she w... See more
Company replied
After a really tricky start with Howdens we got there in the end but only because of the fabulous customer service and respect shown from Shona at Bury Branch. She was absolutely amazing and went abo... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit 8, Freetown Business Park, Hudcar Lane, BL9 6HD, Lancashire, North West, United Kingdom
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Very good quality material
Professional and friendly service happy with order will buy again i recommend a lot

Reply from Howdens - Bury

Reply from Howdens - Bury
Was seen to straight away and offered alternative products at a cheaper price

Reply from Howdens - Bury
Ordered the day before as it was showing in stock, went to branch and they were unwilling to find it. In fact they never knew the order was there. Had to leave and collect from another branch.

Reply from Howdens - Bury
Very prompt in coming out to design kitchen and guidance from them generally.

Reply from Howdens - Bury

Reply from Howdens - Bury
Absolutely dreadful . Dint deserve a 1 star. The designer was abit full of himself stating “ I used to work for wren” When builder tried to fit it he discovered the designer had completely measured it incorrectly. I was pressured into builder moving a wall which took another 3 ft off my lounge. I wanted them to take it back. They are supposed to offer this option but I didn’t get offered it ! This is against consumer rights I now know. Not what I wanted but I had builder designer and manager in my house. Since then they have not replied to my emails at all. A friend’s kitchen was also measured incorrectly. Avoid Steve the designer but overall the company!

Reply from Howdens - Bury
The engr that did my design was very helpful (Natalie P), came out of her way to measure, and walk through the design to finish... Also members of the branch were very helpful and supportive. The branch manager also came out of hours to deliver an item...

Reply from Howdens - Bury
Really happy with the quotations I received, and advice and guidance from both Gary and Steve at Bury branch, delivered to site as arranged and everything was as ordered/perfect
Very impressed with quality of cabinets, doors and fixtures
All completed and so happy with professional service from start to finish
Highly recommended, and look forward to my next project

Reply from Howdens - Bury
The staff at the Bury depot are brilliant always there to help and make sure the materials I need are there ready to pick up.

Reply from Howdens - Bury
Absolutely and single handedly thee worst company to deal with , I've been in the building industry for 20 plus years and never delt with such an unprofessional, uncooperative company as they are. And don't even get me started with the accounts department ,2 of the rudest women I've had the displeasure of talking too over all a big fat 0 out of 10 from me
Can I just add its not the employees at the local depot that I go to but the management higher up, that have this blatant disregard for there customers. All my complains are aimed at the main office not the local branch

Reply from Howdens - Bury
Purchased large kitchen and appliance's.
All was delivered and complete on the date agreed and all in good order.
Dealing with staff very pleasant and great to deal with.
I’ve used Howdens for over a decade and always had lots of help and support.

Reply from Howdens - Bury
The team at Bury are amazing. They cannot do enough for you.

Reply from Howdens - Bury
The whole experience from start to finish was great and the products seem amazing value for money compared with the competitors

Reply from Howdens - Bury
I've been using howdens for over 15 years and today the Bury branch lost one of the best assistant managers that they had shona . She always gave me 💯 % and more when ever I came to order she worked above and beyond to make sure my orders were correct and on time this is a big loss for the company a loss that senior management should not of let happen

Reply from Howdens - Bury
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