Only recently started using howdens, but so far and I’m under every impression it will continue, they’ve gone above and beyond for us at every opportunity. They are by far the most friendly and prof... See more
Company replied

Unit 11C , Western Avenue, Bridgend Industrial Estate, CF31 3RT Glamorgan, Wales & West, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Only recently started using howdens, but so far and I’m under every impression it will continue, they’ve gone above and beyond for us at every opportunity. They are by far the most friendly and prof... See more
Company replied
Our local Howdens is very customer focused. All the staff are very helpful and Alex that assisted us with our recent kitchen unit purchase was excellent. Alex helped us choose the correct units... See more
Company replied
Desperately needed a fairly rare ovolo skirting at short notice. Saved 75% on a builders merchant price and approx 20% on internet prices which would have resulted in a delay and therefore a delay in... See more
Company replied
Very helpful staff x Can get most things I need there and good prices also it’s convenient
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit 11C , Western Avenue, Bridgend Industrial Estate, CF31 3RT, Glamorgan, Wales & West, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful staff x Can get most things I need there and good prices also it’s convenient

Reply from Howdens - Bridgend
Very helpful, good quality, top company 👌 special thanks to Kirsty for her assistance.

Reply from Howdens - Bridgend
I had an excellent experience with Howdens from the Bryn Melin branch. They came out and discussed what I was looking for and designed it. I was really impressed with Lee as the manager and Jenny as the designer. My kitchen is amazing and I'm so happy with it. The after-sales were exactly the same, any queries they were both there.

Reply from Howdens - Bridgend

Reply from Howdens - Bridgend
Please do not use this company because if it goes wrong which is highly likely, the customer service is non existent. I have had a half-built kitchen since August. They sent me a kitchen with grain when I asked for smooth and the doors that did arrive, are patchy. I have made over 30 calls to the store requesting a conversation with the manager and they haven’t once called me back. What manager refuses to speak to their customers? I wrote to head office and they took 2 months to reply!!!!! They had the cheek to say in the email that they believe they had responded in a timely manner!! I still don’t have a kitchen and still no resolution as the email that took 2 months to construct did not address my concerns. I’ve given up on them now and going through legal system. Be warned!

Reply from Howdens - Bridgend
Items delivered on time and in good condition. It would be helpful if an order could be stored at Howden's until it is needed as site space is often an issue and products could become damaged.

Reply from Howdens - Bridgend
Ieaun was super knowledgeable and helpful. His customer service is exceptional.

Reply from Howdens - Bridgend

Reply from Howdens - Bridgend
No fuss delivery helpful shop staff what more can you ask for

Reply from Howdens - Bridgend
Customer service . Howdens give great customer service every time , helpful , knowledgeable and polite . Always easy to get hold of them of them on the phone and to cap it all off the prices are great . DANIEL HEATING. 30 July 2025

Reply from Howdens - Bridgend

Reply from Howdens - Bridgend
Jenny made the whole experience easy from the design and choice of kitchen for my son .
Thank you Jenny .
This is the Brynmenyn branch.

Reply from Howdens - Bridgend
good service from Mr Evans and the staff are really good

Reply from Howdens - Bridgend
Alex at Bridgend could not have been more helpful.

Reply from Howdens - Bridgend
The best staff, can’t do enough for me! Alex, Kirsty, Tasha and all the team are amazing! 10/10

Reply from Howdens - Bridgend
Kirsty from bridgend branch ,very welcoming, lots of good advice and helpful

Reply from Howdens - Bridgend
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.