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Howdens - Borehamwood Reviews 80

TrustScore 4.5 out of 5

4.7

Units D & E, 9 Chester Road, Borehamwood, WD6 1LT Hertfordshire, London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I recently purchased a kitchen from the Howdens Borehamwood branch and had a really great experience from start to finish. The quality of the kitchen units and overall service was excellent. A... See more

Company replied

Rated 5 out of 5 stars

Friendly staff and fantastic service. I’ve been using this branch for several years and will continue for years to come. Even when mistakes are made (we’re all human), the staff their rectify any prob... See more

Company replied

Rated 5 out of 5 stars

We met with Conor Jones who was extremely helpful and knowledgeable. We had a rough idea of what we wanted but his expertise ensured our kitchen will now look even better. After speaking with him at... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with my Howden Kitchen I got installed recently. The Design and Sales team at Howdens in Borehamwood assisted me to get my dream Kitchen. They communicated well with the Builders... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units D & E, 9 Chester Road, Borehamwood, WD6 1LT, Hertfordshire, London, United Kingdom

  • 020 8327 0216

4.7

Excellent

TrustScore 4.5 out of 5

80 reviews

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Rated 5 out of 5 stars

Megan -Howdens Borehamwood

I recently purchased a kitchen from the Howdens Borehamwood branch and had a really great experience from start to finish. The quality of the kitchen units and overall service was excellent.

A special thank you to Megan, who helped us throughout the process. She was incredibly friendly, patient, and professional. Megan took the time to listen to what we wanted, offered helpful advice, and made the whole process smooth and stress-free. Nothing ever felt like too much trouble for her, and she always made us feel welcome.

It’s rare to come across such genuinely helpful customer service, and Megan is a real credit to the Borehamwood team. I would definitely recommend this branch to anyone looking for a new kitchen.

Thank you again for such a positive experience!

6 March 2026
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Reply from Howdens - Borehamwood

Good morning, Thank you for your five-star review. Have a great day, Alexandra

Rated 5 out of 5 stars

Salesman is polite and friendly & quick…

Salesman is polite and friendly & quick to serve even though I had a very small order but maintained a level of respect for using Howdens

2 October 2025
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Reply from Howdens - Borehamwood

Good morning, Thank you for taking the time to write such a great review. Have a great day. Thanks, Alexandra

Rated 5 out of 5 stars

I am very pleased with my Howden…

I am very pleased with my Howden Kitchen I got installed recently.
The Design and Sales team at Howdens in Borehamwood assisted me to get my dream Kitchen. They communicated well with the Builders by providing accurate measurements need for installation.
I got all my integrated appliances for the Kitchen from Howdens at very competitive prices.
The after sales support was also brilliant.
Well done Howden Borehamwood.

1 July 2025
Unprompted review
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Reply from Howdens - Borehamwood

Good afternoon, Thank you for your five-star review. Have a great day.

Rated 3 out of 5 stars

First time in ment years left disappointed

First time in quite a few years coming to the event organised by the B.Wood branch team I felt like an outsider who missed the train. Invitation leaflet stated many things to be offered on the day until the closing time, however I was just told that it “was a very good and busy day” when I did turn up in the afternoon. Couldn’t even get a cup of coffee because everyone was busy at their desks looking at the screens. Probably next time I should have a day off and see if it makes any difference to turn up earlier. Congratulations on your grand opening day anyway

22 August 2025
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Reply from Howdens - Borehamwood

Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Order was done with no problems and was…

Order was done with no problems and was got in quickly in order for me to pick up

29 April 2025
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Reply from Howdens - Borehamwood

Hello Malcolm, good morning

Thank you for your feedback. We're pleased to hear that your order process was smooth and efficient.

Best wishes,

Rated 5 out of 5 stars

Great stuff

Great stuff

8 April 2025
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Reply from Howdens - Borehamwood

Good morning, Thanks for reviewing our Howdens - Borehamwood depot. Have a great day.

Rated 5 out of 5 stars

Friendly

Friendly, helpful staff that know their products

31 March 2025
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Reply from Howdens - Borehamwood

Hello Peter,

Thank you for your kind words and for taking the time to share your experience. We're pleased to hear that our staff were able to assist you effectively.

Best wishes,
The Howdens Borehamwood Team

Rated 5 out of 5 stars

Amazing service with Taylor!

Amazing service with Taylor!

22 February 2025
Unprompted review
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Reply from Howdens - Borehamwood

Hi there Jakub Zielinski, Thank you for your feedback on our at the Howdens - Borehamwood depot. Have a great day.

Rated 5 out of 5 stars

We frequently fit kitchens from Hodwens…

We frequently fit kitchens from Hodwens for our clients, and the feedback has been overwhelmingly positive. Their designs are not only stylish but also highly functional, making them a favorite choice for our projects. The quality of the materials is exceptional, and the support from their team has been invaluable. Hodwens consistently helps us deliver beautiful, modern kitchens that our clients love. Highly recommended!"

29 October 2024
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Reply from Howdens - Borehamwood

Hi there Kevin Rogers Construction LTD, thank you so much for leaving this 5* review! That is great news. We hope to see you again soon.

Rated 5 out of 5 stars

Best branch in the UK

The Borehamwood branch is like being with friends. So personal. Always a pleasure to go there.

19 July 2024
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Reply from Howdens - Borehamwood

Good morning Andre, Thanks for leaving this 5 star review for the Howdens - Borehamwood depot! Have a great day.

Rated 5 out of 5 stars

Conor has been a great addition to the…

Conor has been a great addition to the Borehamwood depot, I would highly recommended there services.

Kind Regards

Peter
Conquest

2 May 2024
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Reply from Howdens - Borehamwood

Hi Peter, It's great to hear that you had such a positive experience. I am sure the team will be pleased to read your kind words! Have a lovely day!

Rated 5 out of 5 stars

Great

Good and professional stuff

2 March 2024
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Reply from Howdens - Borehamwood

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

All went smoothly

We found Tyler to be very helpful, the ordering, communication and collection all went smoothly

8 March 2024
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Reply from Howdens - Borehamwood

Hi Peter, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Conor Jones - knowledgeable and experienced…

We met with Conor Jones who was extremely helpful and knowledgeable. We had a rough idea of what we wanted but his expertise ensured our kitchen will now look even better. After speaking with him at length we made all decisions together and bought the kitchen the same day. He made us feel at ease and gave us options in every aspect. Thank You Conor!

23 November 2023
Unprompted review
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Reply from Howdens - Borehamwood

Good morning, thank you for leaving a 5* review. We're sure that the team at the Borehamwood depot will be pleased to read this. Best wishes, Camille.

Rated 5 out of 5 stars

I recently visited Howdens Joinery in Borehamwood

I recently visited Howdens Joinery in Borehamwood & had the good fortune of being served by a young gentleman, Conor who I must say, I was very impressed by his customer service skills.
He answered all of my enquiries & although I took up quite a bit of his time, I found that nothing was too much trouble & he made the effort to help me placing my order.

7 February 2024
Unprompted review
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Reply from Howdens - Borehamwood

Good morning Emma, thank you so much for leaving this 5* review for our Borehamwood depot! I'm sure they will be really pleased to read your kind comments. Take care and enjoy your day! Camille.

Rated 5 out of 5 stars

Howdens Borehamwood

Howdens Borehamwood, Josh in particular have always offered us incredible service. Josh’s product knowledge is second to none, she not only produces great designs and suggests alternative ideas for us to consider, but she is always on hand to answer any technical queries, as are the wider team within the branch. We are super happy with Borehamwood branch.

8 January 2024
Unprompted review
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Reply from Howdens - Borehamwood

Good morning Mark, thank you so much for leaving this 5* review for our Borehamwood depot! I'm sure they will be really pleased to read your kind comments. Take care and enjoy your day! Camille.

Rated 5 out of 5 stars

Top service

Always brilliant service from this branch. Warehouse staff always very quick and efficient.

12 February 2024
Unprompted review
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Reply from Howdens - Borehamwood

Good morning Mengal, thank you for leaving a 5* review. We're sure that the team at the Borehamwood depot will be pleased to read this. Best wishes, Alan.

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