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Howdens - Ashbourne Reviews 38

TrustScore 4.5 out of 5

4.5

Albany Court, Airfield Industrial Estate, Blenheim Road, DE6 1HA Derbyshire, North West, GB


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Rated 5 out of 5 stars

very quick and easy to set the account up and very helpfull staff in Howdens Ashbourne , many thanks

Company replied

Rated 5 out of 5 stars

Excellent service from Josh and his team on every occasion I use them. Nothing too much trouble, even delivery to remote parts of the UK. A friendly, helpful atmosphere, it’s a pleasure to do busin... See more

Company replied

Rated 5 out of 5 stars

From start to finish the customer service from Andy at the Ashbourne depot was brilliant and communication was faultless. He really did a great job to design the perfect kitchen I was looking for. He... See more

Company replied

Rated 5 out of 5 stars

Staff were really helpful, They knew just what i wanted and it was a quick and efficient purchase.

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Albany Court, Airfield Industrial Estate, Blenheim Road, DE6 1HA, Derbyshire, North West, United Kingdom

  • 01335 832 000

4.5

Excellent

TrustScore 4.5 out of 5

38 reviews

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Rated 5 out of 5 stars

very quick and easy to set the account…

very quick and easy to set the account up and very helpfull staff in Howdens Ashbourne , many thanks

25 February 2026
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Reply from Howdens - Ashbourne

Hello Steven,

Thank you for your kind words and for taking the time to share your experience with us.

Best wishes, Alexandra

Rated 5 out of 5 stars

Perfect door casing

Staff were really helpful, They knew just what i wanted and it was a quick and efficient purchase.

26 February 2026
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Reply from Howdens - Ashbourne

Hello RC fan,

Thank you for your kind words and for sharing your experience.

Best wishes, Alexandra

Rated 5 out of 5 stars

Doors

Very helpful and new what my needs required polite staff

13 February 2026
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Reply from Howdens - Ashbourne

Hello,

Thank you for your positive feedback.

Best wishes, Alexandra

Rated 4 out of 5 stars

Staff very helpful

Staff very helpful

1 December 2025
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Reply from Howdens - Ashbourne

Hello John Mercer, Thank you for your feedback on our Howdens - Ashbourne depot. Have a great day, Alexandra

Rated 5 out of 5 stars

Fantastic Service.

Excellent service from Josh and his team on every occasion I use them.
Nothing too much trouble, even delivery to remote parts of the UK. A friendly, helpful atmosphere, it’s a pleasure to do business with this Depot.
Well done.

13 December 2024
Unprompted review
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Reply from Howdens - Ashbourne

Hi there Thomas Bentley, I am sure the team will be pleased to read your kind words! Take care and have a lovely day.

Rated 1 out of 5 stars

Seriously disappointed!!!!!!

we bought a double electric oven on 20/11/24 LAM4675 & as soon as it was switched on to do the pre-use warm up it was very apparent that the oven wasnt working correctly!!!!! it was extremely noisy mainly coming from the fan area.We let it heat up for about 30mins on the highest temperature & still the noise continued!! Consequently we have arranged for an engineer to come out to assess. Not used the oven & really regretting this purchase!!!

21 November 2024
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Reply from Howdens - Ashbourne

Thank you for your feedback. Howdens takes all feedback very seriously and we would like to assure you that your comments have been noted and passed to the relevant people for further investigation, If you would like to provide any further details regarding this matter, please email reviews@howdens.com

Rated 5 out of 5 stars

A great team in Ashbourne

A great team in Ashbourne - friendly professional and very patient. Thank you for making my kitchen come true! its been a long journey but you have all gone out of your way to help us along the way Anita and Rob Hill

2 November 2024
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Reply from Howdens - Ashbourne

Good morning Anita, we are so pleased to read your positive comments, thanks for leaving such a great review. Take care and have a lovely day.

Rated 5 out of 5 stars

Service very good

25 June 2024
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Reply from Howdens - Ashbourne

Hi, Thanks for leaving this 5 star review for the Howdens - Ashbourne depot! It's great to hear that you had such a positive experience. Have a great day.

Rated 5 out of 5 stars

Excellent Service and Communication - Ashbourne

From start to finish the customer service from Andy at the Ashbourne depot was brilliant and communication was faultless. He really did a great job to design the perfect kitchen I was looking for. He also helped me with my internal doors, skirting board and architrave throughout the entire house following a full renovation. There were a couple of items that were missing, however, after raising these issues the problems were soon rectified which avoided any hold up on the job. The Ashbourne depot is also a lovely and welcoming environment with friendly staff and a cosy design office to make that experience feel even more comfortable. Thoroughly recommend.

31 October 2023
Unprompted review
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Reply from Howdens - Ashbourne

Hi Jack, Thanks for leaving this 5 star review for the Howdens - Ashbourne depot- I am sure the team will be pleased to read your kind words! Best wishes, Tash

Rated 5 out of 5 stars

Just needed a shelf Angela was super…

Just needed a shelf Angela was super helpful knew exactly what I needed, for the kitchen cupboard, job done

Thanks again

1 March 2024
Unprompted review
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Reply from Howdens - Ashbourne

Good morning Chris, thank you for leaving a 5* review. We're sure that the team at the Ashbourne depot will be pleased to read this. Best wishes, Alan.

Rated 5 out of 5 stars

Great service

good service good products

4 October 2023
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Reply from Howdens - Ashbourne

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Excellent

The team were very friendly, courteous, helpful and efficient.

29 September 2023
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Reply from Howdens - Ashbourne

Hi Paul, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 2 out of 5 stars

The billing system is dreadful to follow.

The billing system is difficult to follow. Lots of slips of paper that are impossible to balance and track.
No final detailed invoice to enable balance and check. Trust Pilot response:
We will share your feedback INTERNALLY.
Which makes a mockery of the whole ethos of Trust pilot and new customer awareness and protection.

10 August 2023
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Reply from Howdens - Ashbourne

Thank you for your feedback, Steve. We will share your comments internally.

Rated 3 out of 5 stars

Don’t understand how you charged me £26…

Don’t understand how you charged me £26 for 3 pairs of eclipse hinges when I can get 6 pairs everywhere else for the same money

30 March 2023
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Reply from Howdens - Ashbourne

Thank you for your feedback, Mark. We will share your comments with the Ashbourne depot.

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