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Howdens - Abingdon Reviews 83

TrustScore 4.5 out of 5

4.6

Unit 3A, Colwell Drive, Abingdon, OX14 1AU Oxfordshire, South West, GB


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Rated 5 out of 5 stars

Josh as been a great help sorting things out. The kitchen units are great and well made. Lovely worktop and the customer loves it. Delivered as requested and all changes to order dealt with effectivel... See more

Company replied

Rated 5 out of 5 stars

I really enjoy using Howdens in Abingdon. They have helpful and knowledgeable staff, I’ve mostly dealt with Sue at the Abingdon branch. However, her colleagues have been just as helpful when she’s b... See more

Company replied

Rated 5 out of 5 stars

I visited Howdens in Abingdon this week with the aim of promptly selecting items for a new utility room (somewhat daunted by the process). Sue was incredibly helpful and has enabled me in the space... See more

Company replied

Rated 5 out of 5 stars

Mark from Howdens in Abingdon was excellent. He came around on time listened to me. He came up with a better plan than I originally thought of. When i went in to Howdens the lady with the blonde hair... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 3A, Colwell Drive, Abingdon, OX14 1AU, Oxfordshire, South West, United Kingdom

  • 01235 538 200

4.6

Excellent

TrustScore 4.5 out of 5

83 reviews

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Rated 5 out of 5 stars

Josh as been a great help sorting…

Josh as been a great help sorting things out. The kitchen units are great and well made. Lovely worktop and the customer loves it. Delivered as requested and all changes to order dealt with effectively.

2 April 2026
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Reply from Howdens - Abingdon

Hello Chris,

Thank you for your wonderful feedback.

Best wishes, Alexandra

Rated 5 out of 5 stars

always extremely helpful and excellent…

always extremely helpful and excellent customer service

10 December 2025
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Reply from Howdens - Abingdon

Hello John. We appreciate your kind words and are so glad to hear you consistently receive excellent customer service from our team. Have a great day, Aine

Rated 5 out of 5 stars

I really enjoy working with Howdens

I really enjoy using Howdens in Abingdon. They have helpful and knowledgeable staff, I’ve mostly dealt with Sue at the Abingdon branch. However, her colleagues have been just as helpful when she’s been engaged with other customers.

The account set up was smooth and the products are good quality and even the fitting instruction are useful.

18 November 2025
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Reply from Howdens - Abingdon

Good morning, Thank you for your feedback on our Howdens - Abingdon depot. Have a great day, Alexandra

Rated 5 out of 5 stars

Great service arrived at 730am and…

Great service arrived at 730am and collected order

23 April 2025
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Reply from Howdens - Abingdon

Hello Mr Huckerby,

Thank you for your feedback and for sharing your experience with our service. We are pleased to hear that your order collection went smoothly.

Best wishes,

Rated 5 out of 5 stars

Exceptional Service from Mark and team in Abingdon

Mark from Howdens in Abingdon was excellent. He came around on time listened to me. He came up with a better plan than I originally thought of. When i went in to Howdens the lady with the blonde hair was really helpful I had my daughter with me who has special needs and she was brilliant with us both she helped me choose the colour scheme and showed me the samples. Excellent service in store. Mark came back with a completed plan and costings were in my budget. Extremely happy with the service I received it was outstanding and would definitely recommend Mark and his team again.

4 April 2025
Unprompted review
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Reply from Howdens - Abingdon

Good morning, Thanks for reviewing our Howdens - Abingdon depot. Have a great day.

Rated 4 out of 5 stars

Joel is always more than helpful

Joel is always more than helpful, accomodating and has an encyclopedic knowledge of your products ,meaning I'm in and out quickly, which is essential as time is money

19 March 2025
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Reply from Howdens - Abingdon

Hello there,

Thank you for your feedback!

Take care and have a lovely day!

Rated 2 out of 5 stars

How can a company have a sale and be…

How can a company have a sale and be £3000 more expensive than the rival company not in a sale?

30 October 2024
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Reply from Howdens - Abingdon

Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 1 out of 5 stars

Howden's mistake incurs extra cost to customer

Moving our existing kitchen with a few additions, and a Howdens representative confirmed on multiple occasions our existing design was still stocked. Only when the kitchen turned up and was being fitted our builder discovered it is the wrong colour and what we ordered is now discontinued.
The colour is not the issue, as we can work with a different colour. The issue we have is that this has resulted in significant financial costs to put right, of which Howdens refuse to take responsibility for (even though we made them confirm they were ordering the correct colour when they must have been able to see it was discontinued). Customer service in our local branch are not interested in helping resolve the financial impact this has had due to an error of their own. Certainly wont be recommending or using them again.

13 August 2024
Unprompted review
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Reply from Howdens - Abingdon

Thank you for taking the time to leave this review. Please be assured we will raise your comments with the Abingdon depot for their acknowledgement and further investigation - someone will be in touch.

Rated 5 out of 5 stars

Really helpful and knowledgeable…

Really helpful and knowledgeable service from start to finish.
Easy to order extra parts and alter any items.
Really good quality materials.
Easy units to install.
Happy customer

19 March 2024
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Reply from Howdens - Abingdon

Hi Simon, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 1 out of 5 stars

Paid off my account and found my…

Paid off my account and found my account has been put on stop
Then receive a court letter the following day all due to your financial incompetence
NOT HAPPY TO SAY THE LEAST

16 March 2024
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Reply from Howdens - Abingdon

Good afternoon, we have raised your comments with the relevant internal team for further investigation.

Rated 5 out of 5 stars

Quick service fire doors

Quick service
Disappointed as could have had a lower price from another shop

26 January 2024
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Reply from Howdens - Abingdon

Hi Martin. Thank you for your 5* review. It's great to read your feedback regarding our service. Many thanks, Alan.

Rated 5 out of 5 stars

Best price and hassle free

Best price and hassle free. Always have everything in stock

9 December 2023
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Reply from Howdens - Abingdon

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

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