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Houzz Reviews 17,727

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TrustScore 4 out of 5

4.1

Interior Designer
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Review summary

Created with AI, based on recent reviews

Evaluating 594 reviews, reviewers had a great experience with this company. Customers consistently praise the products, often finding exactly what they need for their homes. Many highlight the positive user experience, noting the ease of navigation and shopping on the website, along with the excellent prices. However, some customers expressed dissatisfaction with the ordering process, citing issues with incorrect shipping addresses or difficulties tracking orders. A few also mentioned problems with the website, such as pages not loading or issues with product descriptions, and some were unhappy with the resolution of damaged items or discrepancies in product appearance.

What people talk about most

Product

Clients share positive opinions on product selection, with many reviewers appreciating the wide variety of... See more

Website

Users describe ambiguous interactions with the website. While some customers praise the website for its ease... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported significant issues, including orders... See more

Price

People report ambiguous experiences with price. Many customers express dissatisfaction, citing hidden... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the website easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great would mean the merchandise is in hand with no damage. This is just another internet purchase and we will see how it goes. Houzz checkout process is excellent. The delivery process can't compare... See more

Rated 4 out of 5 stars

Houzz is a good resource for furniture and accessories. They have a wide selection to choose from and it’s easy to navigate and shop. Looking forward to my new pieces.

Rated 4 out of 5 stars

Ease of shopping and excellent price. didn't give 5 stars because product hasn't arrived yet so final review is tbd.

Rated 5 out of 5 stars

I've loved HOUZZ for years. They are an interesting hybrid of online shopping, finding pros, and have merchandise that you don't find at other online shopping sites.

Company details

  1. Interior Designer
  2. Furniture Store

About Houzz

Written by the company

Houzz logo Front of house with patio

Enhance Your Home From Idea to “Done”

Inspiration, products, and the pros to make home happen—open the door to where it all comes together, right here at Houzz.

Front walkway to house

Design Inspo for Every Space

Spark your vision by browsing thousands of stunning home photos.

Get Ideas →
Modern kitchen island

New Products for Every Style

Make your rooms a reflection of you with stylish, elevated pieces.

Shop Products →
Home remodeling professionals

Local Pros for Every Project

Hire hometown experts and stay on top of your project’s progress.

Find Professionals →
Houzz Pro logo Home professional working on project

Run Your Business Under One Roof

Built for home professionals of all trades, Houzz Pro has the tools to manage projects, impress clients, and bring ideas to life.

Contact info

4.1

Great

TrustScore 4 out of 5

18K reviews

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Replied to 27% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Unbelievably great price

I googled the image of the set I wanted, and Houzz popped right up with a link to it. Fast, efficient, and an unbelievably good price -- plus free shipping. I clicked immediately!

3 August 2025
Unprompted review

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