Shopping experience at Indya website was smooth. Custom options for the products is very helpful. Will wait and see how the shipping handling process is when product is received and will update furth... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I really wish they would do a better job with shipping their products. The last few times I’ve ordered, my clothes have been received taped in a ball shape. It made it difficult to open because I was... See more
Company replied
It was great, The team of Indya is very quick to approach and communicate with when facing any issues. However the website was lagging and wouldn’t let me see different options of same items as in col... See more
Company replied
I got two outfits that fit perfectly one is anarkali and the other is the trendy shalwar kameeze . The colours are really nice. I also got the prettiest green kundan set . The communication with Indya... See more
Company replied
Company details
Written by the company
Indya – Redefining Indian Elegance for the Modern World Indya is not just a fashion brand; it is a celebration of India’s timeless traditions infused with contemporary aesthetics, catering to today’s global, confident, and style-savvy woman. Established in 2012, Indya has positioned itself as a leader in Indian occasion wear, Our thoughtfully curated collections cater to weddings, engagements, intimate gatherings, and festive soirées. Our omni-channel presence includes 150+ retail points of sale and a growing D2C international footprint, serving 3 million+ customers in 50+ countries. At Indya, we craft more than clothes; we create experiences. From weddings and engagements to family gatherings our collections are curated for every significant occasion on the Indian calendar. Each piece is a tribute to meticulous craftsmanship, blending luxurious fabrics, modern silhouettes, and exquisite detailing to ensure you shine effortlessly at every event.
Contact info
High Street Essentials Pvt Ltd, C-11, Sector 7, Noida, UP- 201301, India, 201301, Noida, India
- +918929987349
- customercare@houseofindya.com
- www.houseofindya.com
3.9
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordering was a breeze website was…
Ordering was a breeze website was user-friendly and the pictures were clear.
8 July 2026
Unprompted review
Reply from Indya
Hi There! Thank you for your lovely feedback! We're glad you had a smooth ordering experience and found our website easy to use with clear images. We truly appreciate your support and hope to serve you again in the future!
Team Indya
Great customer service
8 July 2026
Unprompted review
Reply from Indya
Hi Nav! Thank you for your kind feedback! We're delighted to hear that you had a great experience with our customer service. We truly appreciate your support and look forward to serving you again!
Team Indya
Site is super easy to use
Site is super easy to use, prices are incredibly reasonable, vast selection.
8 July 2026
Unprompted review
Reply from Indya
Hi There! Thank you for your wonderful feedback! We're glad you found our website easy to use, our prices reasonable, and our collection diverse. We truly appreciate your support and look forward to serving you again!
Team Indya
GREAT VARIETY FOR PLUS SIZES AND CAN…
GREAT VARIETY FOR PLUS SIZES AND CAN ADD MORE AS WELL. EASY TO NAVIGATE ON WEBSITE AND PAY. SO FAR NO ISSUES. I LIKE IT
8 July 2026
Unprompted review
Reply from Indya
Hi Akwinder! Thank you for your wonderful feedback! We're delighted to hear that you liked our plus-size collection and found our website easy to navigate. We truly appreciate your support and look forward to bringing you more styles in the future!
Team Indya
Very nice experience fabric is very good
5 July 2026
Unprompted review
Reply from Indya
Hi Maahi! Thank you for your wonderful review! We're delighted to hear that you had a great experience and that you liked the quality of the fabric. Your kind words mean a lot to us and motivate us to keep delivering the best. We look forward to serving you again soon!
Team Indya
I found the saree I want and it was on…
I found the saree I want and it was on sale too. The site has good selections.
7 July 2026
Unprompted review
Reply from Indya
Hi Susaritha! Thank you for your wonderful feedback! We're so glad you found the saree you were looking for and enjoyed our collection. We hope you love your purchase. Please feel free to connect with us anytime. Have a great day ahead, stay healthy, and take care!
Team Indya
The website is easy to navigate
The website is easy to navigate. A bit more information for a beginner without any knowledge of Indian Attire would be welcome in order to find out the best fabric possible. Other than that it was a very enjoyable experience.
7 July 2026
Unprompted review
Reply from Indya
Hi There! Thank you for your kind feedback! We're glad you found our website easy to navigate and enjoyed your experience. We appreciate your suggestion and will work on adding more beginner-friendly fabric information. Hope to see you again soon!
Team Indya
My First Mehndi
I was recently invited to my first mehndi and wedding this fall. I'm so excited that I found your website! It was very easy to order. I needed help with making sure the measurements were right and I got a response very quickly on WhatsApp. Meenu was so helpful, I really appreciated it. Can't wait to see my beautiful new clothes.
6 July 2026
Unprompted review
Reply from Indya
Hi Donna! Thank you for your lovely review! We’re delighted to know that you had a smooth ordering experience and that our team could assist you with the measurements. We hope you love your outfit and have a wonderful time at your first Mehndi and wedding celebration!
Team Indya
I am so excited
I am so excited! My future daughter of my heart shared this site with me. I cannot wait to wear my gorgeous sharara for their wedding party at her Nana's house.
6 July 2026
Unprompted review
Reply from Indya
Hi Jackie! Thank you for sharing your excitement with us! We’re delighted to be a part of such a special celebration and hope your gorgeous sharara makes the wedding party even more memorable. Wishing you a wonderful time filled with beautiful moments!
Team Indya
Send wrong size and then advise you to…
Send wrong size and then advise you to get fixed from your tailor, do not want to return.
6 July 2026
Unprompted review
Reply from Indya
Hi Kim! We sincerely apologize for the inconvenience caused and regret that your experience was not as expected. Kindly share your order ID with us so that we can review the details and connect with you to provide the best possible assistance.
Team Indya
This is the first time I am ordering…
This is the first time I am ordering online I was a little nervous. The lady (Sanyogita) I spoke to was very positive
and helped me with picking the right size and made ordering very easy
Thank you so much.
6 July 2026
Unprompted review
Reply from Indya
Hi Melinda! Thank you for sharing your wonderful experience! We’re delighted to know that Sanyogita was able to assist you and make your first online shopping experience smooth and comfortable. We truly appreciate your trust and hope you love your outfit!
Team Indya
I ordered a saree and the quality was…
I ordered a saree and the quality was so good. The work on it is really amazing. The price is very reasonable. I loved the garment.
6 June 2026
Unprompted review
Reply from Indya
Hi Muskan! Thank you for your wonderful review! We’re delighted to know that you loved the quality, craftsmanship, and detailing of your saree. Your appreciation means a lot to us, and we’re happy to provide beautiful designs at great value. We hope you enjoy wearing your outfit and look forward to serving you again soon!
Team Indya
I have loved dresses from them before
I have loved dresses from them before . I love that they are overcharging just because it is being Shipped outside India . The quality is superb . This is a gift I hope I am able to surprise the recipient.
6 July 2026
Unprompted review
Reply from Indya
Hi Puneeta! Thank you so much for your wonderful feedback! We're delighted to hear that you love our dresses and appreciate our commitment to fair pricing and quality. We hope your gift is a lovely surprise for the recipient. Thank you for choosing us—we look forward to serving you again!
Team Indya
Beautiful piece and super easy to…
Beautiful piece and super easy to order. I’m hopeful the team will work with my shipping window and am excited to try the piece on. Great pricing as well for quality craftsmanship. I’ll definitely be buying again and know a number of friends that already have too.
5 July 2026
Unprompted review
Reply from Indya
Hi Karishma! Thank you so much for your wonderful feedback! We're delighted to hear you had a smooth ordering experience and appreciate your kind words about our craftsmanship and pricing. We hope you love your piece when it arrives, and we look forward to serving you again soon. Happy shopping!
Team Indya
Good and easy
6 July 2026
Unprompted review
Reply from Indya
Hi Anu! Thank you for your feedback! We're glad you found your experience good and easy. We truly appreciate your support and look forward to serving you again!
Team Indya
Sanyogita helped answer questions prior…
Sanyogita helped answer questions prior to me placing the order and also helped answer questions along the way. I am yet to receive the order and will update product quality once received. Customer service has been great so far.
2 July 2026
Unprompted review
Reply from Indya
Hi Preethi! Thanks so much for your kind feedback! We're glad to hear Sanyogita was able to assist you throughout the ordering process. We appreciate your trust and hope your order reaches you soon. We look forward to hearing what you think once it arrives!
Team Indya
The website is very user friendly and…
The website is very user friendly and has a great selection for a reasonable price.
5 July 2026
Unprompted review
Reply from Indya
Hi Suman! Thank you so much for your kind feedback!
We’re delighted to hear that you found our website user-friendly and liked our collection at reasonable prices. Your support truly means a lot to us, and we look forward to serving you again soon!
Team Indya
Very simple and easy to order
Very simple and easy to order. Excellent collection and good value.
5 July 2026
Unprompted review
Reply from Indya
Hi Dimple! Thank you so much for your kind feedback! We’re delighted to hear that you found the ordering process simple and easy, and that you liked our collection and value. Your support truly means a lot to us, and we look forward to serving you again soon!
Team Indya
Having issues with price increasing on…
Having issues with price increasing on payment. I made several ti explain ut your customer. No resolv. While this was going for days the item was hoping for was sold out. Then I picked 2nd item same price increasing by double.
I sent screen to customer service on whats app.
I gave I started elsewhere I did come back purchase this item
1 July 2026
Unprompted review
Reply from Indya
Hi Dee,
We sincerely apologize for the inconvenience caused. This is certainly not the experience we aim to provide to our customers, and we truly regret any trouble this may have caused you.
To assist you further and resolve this at the earliest, we kindly request you to share your order details with us. Once received, our team will promptly look into the matter and connect with you to provide the necessary support.
Team Indya
Seemless service
It was very seemless and easy to use the website and place an order. Loved it!!
4 July 2026
Unprompted review
Reply from Indya
Hi Sonia! Thank you so much for your wonderful feedback! We're delighted to hear that you had a seamless and easy shopping experience on our website. Your kind words truly mean a lot to us.
We appreciate your support and look forward to serving you again soon. Happy shopping!
Team Indya
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