We found Dorothy at HBB to be really courteous and explained the whole process clearly when I asked about it. We don’t progress further with the initial discussion as we were still working on trying t... See more
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Written by the company
Selling your house doesn't have to be stressful. We are genuine property buyers who buy all types of property with our own cash. Whatever your circumstances we can give you a guaranteed, cash sale in a timescale of your choosing.
Our friendly team will give you honest and straight forward advice on the best way to sell your property - no hard sell 'guaranteed'. Visit our website House Buyer Bureau for more information and to get your free cash offer.
We know our stuff. We love property and since 2010 we've bought over 4,000 properties, spending over £600 million and helping thousands of people sell their homes quickly, simply and without fuss.
You can hear directly from some of our previous customers by visiting this link.
We are part of HBB Relocation Services Limited and you can find out more about us at companies house.
Whatever the reason for your sale we will buy all types of property, in any condition right across England and Wales. We can buy in as little as 7 days and will cover your costs of sale (including survey and solicitor fees).
We don't charge any fees. No estate agent fees, no survey fees, and if you use our recommended solicitors there are no legal fees to pay.
We won't ever put you under any pressure to sell to us. We are founder members of the NAPB, are members of the Property Ombudsman and are signed up to comply with approved Trading Standards practices.
Written by the company
1 The Cornerstone, Market Place, Kegworth, DE74 2EE, Derby, United Kingdom
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Suzanne was helpful. Unfortunately I was already tied up with another company. But she gave me hopes and luck with my house sale

Reply from House Buyer Bureau
Suzanne was very helpful, polite and professional. Although a sale did not occur, I was nevertheless thankful for her candour

Reply from House Buyer Bureau
The company were really open and honest with me. They could not help to achieve the price I hoped for in the situation I am in. They gave good advice of how to move forward.

Reply from House Buyer Bureau
We are honestly so grateful we were recommended this company by Kelvin at homebuyers4u. This company came up as recommended but didn’t realise they only deal with £300k and under so referred me to HBB.
I dealt directly with Dorothy who was courteous and gave me a realistic offer which was expected (80%) of house value. They were very efficient and stuck with their offer after the survey came back as no issues.
At the end of the day, if you are looking for a real cash company who is reasonable and efficient - look no further. Beware of many other companies out there I’ve done my research and lots of the reviews are fake from other companies and the accounts look concerning. HBB had the best and healthiest accounts amongst every single company I looked at and they were confident in offering a cash sale in 7 days. Also beware of those who tie you in contract and HBB does not.
We are very grateful to HBB as they have helped us achieve our dream house.
Dorothy and Kerrie have both been a dream to deal with, can’t recommend this company any higher honestly.

Reply from House Buyer Bureau
I contacted HBB to discuss selling my mothers house. The response was prompt and the offer was in line with what I expected. Although I am going to continue with a regular agent for the time being in the hope of getting a higher price, HBB represents a good fallback for people looking for a rapid sale

Reply from House Buyer Bureau
Suzanne was helpful and explained the valuation process. The offer was 80% of the market value. It was left entirely to me to have a think about and to feedback to them. No pushy sales pitch. A pleasure to deal with them. It didn’t quite work for me for the property I want to buy after the sale but I would definitely recommend them.

Reply from House Buyer Bureau
Really easy and straightforward company to deal with. We were offered a decent amount for our house and Suzanne explained everything clearly. I would deal with HBB again.

Reply from House Buyer Bureau
I am retired but during my working life I was a legal cashier for a firm of solicitors specialising in conveyancing. I know how stressful this can be for all concerned. This is the second time I have sold a property but had forgotten just how stressful the whole event can be. All of the people I dealt with at House Buyer Bureau dealt with me calmly and efficiently and in a friendly manner. I'm ashamed to say at times I was not at my best, so I am very grateful for their professionalism and patience.

Reply from House Buyer Bureau
Suzanne was helpful, friendly, upfront and professional. Explained in detail how they work. I sent photos of the property and within 24 hours received an offer. Explained from the start they could only give 80% of the market value. After being given a value we deliberated a lot and decided to keep the offer as a plan B. Suzanne was not at all pushy after our decision not to go ahead. If in the future we decided to go down this path we would definitely use this company.

Reply from House Buyer Bureau
Suzanne was very helpful. Very informative in explaining the process. In no way did she pressurise and was not pushy. I have to not decided which route to take at this point but this company appears to be trustworthy unlike some others.

Reply from House Buyer Bureau
Right from the start our house selling issue and unique situation was understood by Suzanne, who emphasised and remained in touch without pressure. Once deciding we needed the service and that a smooth and guaranteed sale was more important than price, we were handed over to Kerrie and team.
They were always helpful and responded quickly to all the various steps and processes during the sale. Their recommended solicitors were also really professional and efficient, and added reassurance that we were dealing with a reliable and trustworthy business.
HBB were very accommodating in completing the sale exactly on the date we needed and the transfer of funds went perfectly. Thanks to them we made it with our emigration plans and moving our family to a new life.

Reply from House Buyer Bureau
My experience with House Buyer Bureau was everything I'd hoped it would be, having read some of their online reviews, that's to say it was excellent. Communication was super efficient, polite, and friendly. Suzanne was lovely. She was very helpful and very understanding of my situation, and at no point did I feel under pressure. I'm very impressed with the company.

Reply from House Buyer Bureau
Dorothy has a great deal of expertise and her advice was very valuable. She is definitely not a hard sales person which is not what you need. She is a calm, considerate expert. If you need to liquidate a property fast, I would not hesitate in contacting HBB.

Reply from House Buyer Bureau
Dorothy of HBB was a very nice lady, explained their service well and was prompt with their offer. Alas it was c.20% down on market value so I would lose c.£80,000 - far too big a loss for me.

Reply from House Buyer Bureau
Suzanne was very honest about the 20% they deduct. Great if you have inherited property but bad news if you are trying to sell your family home

Reply from House Buyer Bureau
I had a good chat to Dorothy about my house sale. it was all very straightforward and Dorothy seems to have a good honest approach. She answered my questions and outlined how the process works. I'm happy to say that there was no pressure at all, no follow up call and it has been left to me to get back in touch if and when I decide to. I'm still unsure about the route I will take with my sale but I would be happy to have another talk with HBB.

Reply from House Buyer Bureau
Friendly team, called when I said I would be available. They understood that I was just researching some 'plan-b' options for now, so we didn't go further than an initial conversation, but everything was clear.

Reply from House Buyer Bureau
I was a bit nervous about using a house buying company, but this was a good experience. They value your house for what they think they can sell it for and give you 80% of that value. We thought the valuation was fair, and once we agreed the price, it all went through very smoothly & very quickly (with no legal or estate agent fees). Suzanne, Kerrie and Dorothy were all a pleasure to deal with.

Reply from House Buyer Bureau
A very honest and up front company. They manage expectations very well and there is no question to small for them. I felt very comfortable discussing my situation with them and the advice they gave me was not in their best interest but displayed their absolute focus on what was best for my situation. The result was me not using their service at this time, However, should your needs require assistance in a fast sale I would highly recommend calling house buyer bureau. Thank you Suzanne for your refreshing professional and honest approach.

Reply from House Buyer Bureau
After a disaster with another company the House Buyer Bureau have been a breath of fresh air! All sorted professionally and quickly as promised. No hassle, no surprises and very friendly staff. Could not recommend a company more!

Reply from House Buyer Bureau
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