Hot Tub Barn Reviews 

A huge thank you to Ruth and all the team at the Hot Tub Barn. We recently purchased a Hot Tub and I must say I can’t fault both pre and post delivery care, excellent service throughout, nothing to much trouble. Highly recommend.

Very happy with hot tub barn, helpful and understanding, purchased wrong filters, returned it, refunded money, smooth transaction, happy customer, will buy again thank you

We bought our hot tub from Alan at the kings lynn store. He couldn’t have been more helpful and we are so pleased with our purchase.

Would’ve been 5 stars but shipment took a while (although they did email after a few days to explain)

Lovely hot tub and delivery guys were really nice and helpful
The people I have spoken to have been really helpful
Highly recommend this company

Order chemicals over a week ago and was told when I called that they had lost my order so would send it out the next day still waiting.

Excellent delivery time from online shop. Would have preferred to visit your shop which is now not open for chemicals.

Brilliant service on first visit. Great communication. Installers were friendly and professional. Highly recommended!

It took me a while to get through and find the right person, but when I had, very knowledgeable and helpful with advice on getting our hot tub going again (servicing not available till September!)

An excellent service. Our order was delivered within days. We are very happy.

This company is without fault as Damian was so friendly and professional explaining our questions and the follow up about chemicals etc. The guys who had to lift the hot tub over the garage to get to the back garden were very professional extremely careful and the whole operation went without a hitch. Thank you so much to all of you for a great service. Highly recommended.

Ordered stuff easily, price was fine, would have liked to know postage earlier. Notifications good although TNT reuse numbers so tracking showed it delivered before ordered!

I would like to say a big thank Marc Burns (Wickford office ) for all his advice and help and support with my hot tub .....even on his days off he helped with a few issues ..to make sure my hot tub was up and running ASAP.....
I would well recomend him if you are looking for a hot tub ...nothing is to much trouble .......thank you Marc .
Denise Harris Leigh on Sea

Extremely good old fashioned customer service and follow up, incomparable to any other service I have ever received before really. Well done to Matt snd Damian

This was our first hot tub purchase and after lots of research, we chose hot tub barn (Southend). Connor demonstrated great communication throughout from point of sale to keeping us informed re extensive delays. I must also mention the Chelmsford branch who were very supportive and professional when I was a little frustrated! We finally have our full order and couldn't be happier. The customer service including installation has been excellent as is the product, thank you.

Great service - From Viv the sales manager, friendly installation team. Advice on using the tub.
Couple of minor issues to sort post installation but again prompt and friendly. Thank you

previous head cushions were past it and disintegrating .... lovely to have perfect new ones

Easy to order and delivered really quickly