Products were a good price even before the regular discount code was applied. Delivery quick - ordered late Friday received Wednesday lunchtime. Own brand breeches and leggings superb quality - and ve... See more
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See what reviewers are saying
My first order experience was good. Really easy to use site and straightforward ordering and return. The return took a little while to be credited but there was tracking information provided so I wa... See more
The worst online retailer I have ever dealt with. Would give them zero stars if I could. They closed their customer service down 3 weeks before Christmas. My order was placed in November and was never... See more
Company replied
I ordered a rug on the 11th of December. The delivery date was 24th. I still have not received it. After countless emails to them they emailed me on the 11th January telling me my parcel was lost and... See more
Company details
Contact info
Flemingstraße 22 , 36041, Fulda, Germany
- +33 1 87 21 15 20
- serviceclient@horze.fr
- www.horze.fr
2.7
Poor
14K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 5% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Très bon servce
19 March 2021
Reliable and service service
10 February 2021
I ordered an item and they sent the…
I ordered an item and they sent the wrong size, I was unable to return by the DPD as it was to far from where I live therefore I paid 12 euros to return it and was told they would not reimburse me. I will not order again
26 January 2021
Unprompted review
Reply from horze.fr
Bonjour,
Nous vous remercions pour votre commentaire et sommes vraiment désolés d'apprendre que le service n'a pas été à la hauteur de vos attentes.
Nous travaillons au mieux pour vous satisfaire à l'avenir.
Cordialement.
Votre Equipe Horze.
Super contente de ma sangle back on…
Super contente de ma sangle back on track qui est géniale et de mon pantalon horze. Super rapport qualité prix !
J’ai aussi acheter un produit anti pourriture de la fourchette, je suis assez septique mais bon.
20 January 2021
Some sizes are still too small
Some sizes are still too small. So to buy on-line ist difficult to choose what could fit. But quality is good.
31 December 2020
Réception rapide et article (manteau)…
Réception rapide et article (manteau) conforme à la description
30 December 2020
Excellent service and products
Excellent service and products. Delivery super fast. A brand to trust.
29 December 2020
Casque conforme à la photo et à la…
Casque conforme à la photo et à la description.
Casque très bien conçu
28 December 2020
Bon delai correspond a la description…
Bon delai correspond a la description intérêt des commentaires clients
25 December 2020
Excellent service
24 December 2020
I have still not received my order
16 December 2020
Reply from horze.fr
Bonjour,
Nous vous remercions pour votre commentaire et sommes désolés que vous n'ayez pas encore recu votre colis.
Afin de vérifier cela, nous vous prions de contacter notre service client.
Cordialement,
Votre Equipe Horze
conforme à l'attente et à la description
16 December 2020
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