HomeSupply Discount Bathrooms & DIY Reviews 6,037

We were looking for a cast iron fireplace and found an absolute beauty here. Easily the cheapest site for this particular fireplace. Good communication from Ruby via email, text, and a phone call. Tha... See more

Had a problem with ordered item. Contacted Customer services.Mollie sorted out my problem in a very professional manner. Correct item arrived within a couple of days. If only all companies operated... See more

I don't normally leave reviews but with the excellent service received I will make an exception. As I have never dealt with HomeSupply Discount Bathrooms before I was a bit wary however, I needn'... See more

We ordered a shower enclosure and shower unit. Two packages arrived on time as promised. Bathroom fitters opened them about 10 days later only to find half of the shower enclosure was missing. We c... See more

I bought a plumbing part from Home Supply. It was the wrong part, they offered a return. So far so good, but what sets aside this company is their customer service: emails answered immediately, refund... See more

Excellent service from start to finish. The Victorian fire arrived very quickly and was exactly as described. Communication was clear and prompt throughout the process, which made everything very stra... See more

Excellent service, to ensure stock was available, used the chat online, linked to Mollie, who checked out the tap I was after and confirmed it was in stock. Nice pleasant chat, took very little time... See more

Really easy process to place my order. However, after receiving confirmation I realised I had made slight mistake. Home supply’s contact number was easy to find and the assistant at the other end was... See more

I had a query regarding the product and received a prompt reply from Kate. When dispatching the order Mollie kept me up-to-date with the steps they were taking. I'm guessing they have little control o... See more

Great company to deal with. Excellent communication and very helpful when ordered item no longer available. Provided similar but more expensive item and did not charge extra. Well packed and prompt de... See more

I ordered a shower tray and a shower enclosure, but the enclosure was out of stock and was delayed in being delivered. However, the team at HomeSupply kept me up-to-date on the progress of the order –... See more

I cannot fault my experience with Home Supply; and especially with Olivia. There were quite a lot of complications to my order, but none to the fault of Home Supply, and Olivia kept in consistent co... See more

Ordering on the website was easy, all available options were clearly explained for the product I required. Delivery, via the PTS courier was excellent. The driver called ahead & arrived exactly on the... See more

We received our vanity unit within the quoted timeframe of 3 – 5 days. Externally it appeared well packed with no visible damage. On opening the top of the box, we could see it was damaged in two... See more

Delivered to the expected timescale. The goods were well packaged and delivered by DX. Some adhesive I had ordered along with my order had deteriorated, but a refund was made to my card within a coupl... See more

First time purchase. Excellent service from product dispatch to delivery. Shower hosepipe placed 2nd feb and delivered the 4th. Very satisfied customer and would use them again.

For the ordering of a shower tray and equalise shower Homesupply score 10 out of 10- It all was delivered the following day the person on the end of the phone was extremely polite and obliging doing... See more

On November 12th, I ordered a zinc basin for my new house from this company for the first time. I received a confirmation email but no delivery notification. From December 12th to December 17th, I ema... See more

Home Supply certainly deserve 5 stars. Their support, guidance and follow through with actions was exemplary. A package of instructions and procedures for our purchase was clear and explicit. In a nut... See more

I found the Kudos shower screen / door on the Home Supply website and the price was the lowest I’d seen. I hadn’t heard of the company but placed the order. I got a phone call the same day to ar... See more

We placed an order with a number of large items, and live in a rural area which sometimes proves challenging when dealing with companies & couriers. Liv & team were extremely helpful in arranging a de... See more

Order with confidence - super fast dispatch - 24 hours and I had my items. We had an issue with one item and they arranged pick up and replacement the next day, no problem. It's a great company to dea... See more

I ordered 3 items and they arrived earlier than expected. All items were well packaged and of the quality described. I chose this supplier because they offered discount. Would use again and recommen... See more

Straightforward purchase though were given two separate deliveries for taps and waste and needed to be in for them. Items were as described and dispatched quickly. All smooth.

This item is poorly designed. As soon as the waste was hand tightened the tray cracked very poor quality Order number was : 176784

They were extremely helpful and patient in trying to help me order online. I was amazed at the kindness shown to me. The item was delivered promptly ,with no problems . They were very knowledgeable... See more

Fantastic service from the team at homesupply. I had been unable to find the vanity unit I wanted, but Mollie found the one I wanted and had it delivered within a few days. Mollie kept me informed wit... See more

I sought out this page to be able to leave a review after being very impressed by the level of service and especially the level of communication that I received from this company. Unfortunately there... See more

Good range of products to choose from, their choice of courier who actually does what is requested. The ability to actually speak to a human being to answer any questions instead of the usual live cha... See more

Tap dribbless when shut off.Apparently I should have taken a video for proof which would be sent to the makers, but I had already taken tap off to return. Just want the tap returned and a refund so I... See more

1ST Class customer service throughout the entire process. I made a large order and Martin assisted me putting together the order and making sure I had all the components. I highly recommend Home Suppl... See more

Bought a brushed brass shower grab rail. What a rip off! Most competing versions are solid, this was hollow and lightweight. £92! Avoid this company.

Stupidly ordered the wrong colour. Rang customer services which was answered promptly and a very helpful Olivia quickly amended the order. Such efficiency is rare these days.

Very good interaction with staff at HomeSupply and with delivery personnel. But shouldn't have to be available all day when a delivery is due.

Ordered from Home Supply. Kept up to date at all times as to the status of the delivery. Gave options if I wasn't going to be in to receive the product. Excellent customer service

Excellent advice and service great value for money Martin gsve sound advice and wae most helpful Deliveries pn time and as stated Thanypu home supply Great. Prices Sound advice An excellent... See more

Beautiful shower tray at a good price. Straightforward purchase and very quickly delivered. Delivery driver was very helpful, careful and friendly.

Purchased a bath tap that dribbled for 20 seconds. Sent it back they sent it to manafacturers who said this was ok. Now they want me tpo pay to have it sent to me, after being without the tap for o... See more

Very fast delivery. Courier rang me for my location as I am remote with no street name. Great price.

Good website, British products available. It still matters to me. How do we grow the economy buying everything that's imported ? . Fast delivery.

Excellent service. Very attentive, keeping me informed all the way through. Product arrived bang on schedule! Thank you for the great service.

Excellent customer service from Mollie. I had to return my purchase as it did not match my other fixtures. Mollie was so helpful and the return process was smooth :)

Really good service, I was actually able to talk to a human before ordering. The order arrived the next day. Will definitely use again.

Great company, kept telephone contact during all stages of the process. And the product Kudos shower tray looks amazing

Great customer service and communication. Arrived really quickly. Not installed yet so can't comment but good company to deal with

Very helpful staff. Organised an order for me. Very helpful and timely communication Went above what I expected in sorting the delivery and keeping a check on it.

We are still waiting on delivery. Your terms of sale said 2 to 5 days. It is now 7. Yesterday you said we would hear from your delivery company before ther delivered today - we havent. Your respons... See more

Excellent Service and Timely Delivery I recently ordered a 400 x 2000 radiator and was impressed by the exceptional service from start to finish. After placing the order on Friday, I received a c... See more

I’m really disappointed with the customer service from this company. I purchased a shower screen in advance while my bathroom renovation was still in progress. Once the work was nearly complete, I... See more

Good range of products reasonably priced. When I had to call up with a query they couldn’t have been more helpful. Lots of places say they’ll call you back but never do. Home Supply called me back to... See more

Great prices and service. Due to confusing information on their website I had to email a couple of times, but they called me back with useful information and were very helpful. Dropped a star as t... See more

Good prices. Appointment slot provided. Arrived on time with call beforehand to say on the way. Helpful and friendly delivery drivers. Would use again.

We needed some extra tanking material for a wet room and Home Supply sorted it for us. Thanks so much

I was amazed how quickly the taps were delivered ordered Friday delivered Monday. Good quality and installed and working fine

Good company to deal with the staff are so friendly and sorted out my order which I entered wrongly easily and efficiently.