This is a scam company, every month they charge us, every month they claim we never cancelled, then the next month repeat, they will rip you off, never use them, never give them a CC unless you are re... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I used homestead to rebuild a website that was already hosted on the platform. Immediately after switching to the new sitebuilder, Google stopped being able to detect any content on the website. This... See more
After being a customer for many, many years, I am finally going to move all my websites to another platform. I have tried to reach customer service multiple times, as my primary site is unusable today... See more
I too have been with Homestead for over 20 years, way over. They have continually gotten worse, plus less advanced! Just minutes ago my contact page isn’t even working now! I am trying to make a livi... See more
Company details
Information provided by various external sources
Create and make a professional website or ecommerce store for free! Build a website in minutes with our award-winning website hosting solution and website design software.
Contact info
United States
- www.homestead.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
5 stars for Homestead!
So, giving an unbiased review can sometimes be tough for me. I have both Homestead and GoDaddy so I'll use that comparison.
I can say with confidence that while you'll pay a bit more (for example you'll pay about 275 annually for the Business package with Homestead vs around 175 annually for a similar package with GoDaddy's builder called GoCentral) if you're building one site, the Business package with Homestead you get unlimited sites!
So you just have to pay for the domains. Homestead WebsiteBuilder has a bit more functionality than GoDaddy's GoCentral, but it can be a bit more difficult to learn. It's not hard by any means, but still a steeper curve than GoCentral.
Many (if not all, honestly) of the "HORRIBLE OMG" reviews are gonna be user error and people that don't care to manage their account or are just lazy or incompetent. If you run a business, it's your job as the business owner to maintain and manage your online presence. If you get charged for a renewal and you don't know about it, THAT IS YOUR OWN FAULT.
Some call Homestead the "Fisher Price" of hosting because it doesn't have any advanced functionality like wordpress hosting, database or file management. If you're just needing a basic site or to sell a few products online and have little or no tech knowledge but you're willing to learn, homestead is going to be PERFECT for you.
If you need that advanced functionality, Homestead isn't for you. Then again you probably already know that.
AS FOR THEIR SUPPORT: Here's the deal with that. Call in during business hours. It's not hard. Talking to someone on a phone is not a difficult process. It's a small team so you gotta be patient when on hold. Don't be an assh*le to the rep and I *PROMISE YOU* they'll go out of their way to help you. I've always had VERY positive experiences with them.
I had a site with them for 10 years and…
I had a site with them for 10 years and paid always. They did nothing for me except have my site on-line, never reviewed it, never gave any suggestions.... you get the picture. In January of 2018, I went on line and cancelled my services as per their instructions. I find out today (June11,2018) that they continued to bill my account, that is 5 months of billing!!! I know the website was no longer on-line as I got notifications that I had so many days to change my mind!!! When I called they said they had no indication I had cancelled...... TOTAL SCAM BE WARY OF THIS COMPANY!!! Because I no longer have that email address I can not access my email. Very unhappy customer. Develop your own site and pay pennies to have it hosted through Wordpress!!
I have been a customer since the beginning
Hey - Like I said, I have been a customer since the beginning when it was done out of his garage and most happy
I like Homestead!
We have about 10 websites on Homestead. We find their 800# support people pretty good. It does have some minor limitations but we like it. The service is reliable. We are not crazy about the online sitebuilder and prefer to use the sitebuilder on laptops, but they continue to support both platforms. It's not bleeding edge but you can get a good looking site with good support for a reasonable cost.
Have used them for years - was VERY happy! No longer...
I have had several websites created with Homestead.com, for many years. I can ALWAYS get someone on the phone, the sitebuilder that I have downloaded to my computer is wonderful, the themes are great, and I could not be more pleased.
Well, I could - there are rumors that they are going to discontinue support for the computer downloaded Intuit SiteBuiler, and I wish they would reconsider that. It is so easy to work on my sites at my leisure, and open several pages to edit, at once.
Other than that, I love them!
UPDATE 2022 - Homestead has changed their website builder. ALL of us who had our websites hosted by them for years, NOW have to rebuild our websites from scratch. There is no way to copy and paste our existing content. How many people have the time and energy to do that? I am no longer pleased with them.
Very Disappointing Experience
I guess you could say, you get what you pay for. I should have known, by their really inexpensive pricing, that this site would be nothing but trouble. So yeah, they provide really nice layouts for your site, and a pretty easy to use site builder... that's great... but let you run into a problem... and it's downhill from there. Trying to get in contact with someone to help you is like pulling teeth. They say they have online chat available between certain hours, but provide NO LINK to access the chat. Then they say they are "phasing out" support tickets, so you can't send any of those. They expect you to just post your question on the community support board and wait for an answer. Well I am sick and tired of waiting. It's been days and neither of my problems have been resolved. As soon as I find something better, I will definitely be switching. This site is best used for those with only one page websites, or personal websites. Definitely would not recommend for a company or corporate/commercial use.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






