Homerads Reviews 

16
•
TrustScore 4.5 out of 5

4.4

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Company details

  1. Radiator Shop

Written by the company

We offer a large selection of designer and standard radiators and towel rails from well-respected brands, all at discount prices. Whether you are looking for a heated rail for your bathroom, a stylish focal point for your hallway or a warm and cozy radiator for your living room, give HOMERADS a try!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

16 reviews

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1-star

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4.4

All reviews

(16)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Great value Great service

Extremely helpful on the phone to ensure I ordered the right parts. Delivery was made well before the original timescale given and the radiator has been beautifully painted as per the options given. All in all a great price and great service !!

19 October 2026
Rated 5 out of 5 stars

Great Experience

Homerads had the best prices, fair shipping rates and communication was excellent, particularly from David who was helpful, knowledgeable and very capable. Thoroughly recommend!

26 September 2026
Rated 5 out of 5 stars

Excellent service

Very efficient and quick service. Assistant was very helpful and courteous at time of ordering.
Highly recommended.

28 July 2025
Homerads logo

Reply from Homerads

Thank you very much John. We appreciate you taking the time to share your experience with Homerads.

Rated 5 out of 5 stars

Exceptional customer service and care …

Exceptional customer service and care Very impressed with service I received and a very quick delivery of goods I ordered.

David looked after me with great service.

25 July 2025
Homerads logo

Reply from Homerads

Thank you so much for taking the time to leave such a nice review Anne. We hope the new radiator looks great once installed!

Thank you for shopping with us!

Rated 5 out of 5 stars

Above and beyond

Above and beyond. Sorted replacement for courier damaged parts great customer service, communication and support couldn’t have been more helpful. Thank you David.

3 July 2025
Homerads logo

Reply from Homerads

Thank you for the kind review John, and for your patience and understanding while we sorted out the replacement part!

Rated 4 out of 5 stars

Good buying experience

Good buying experience, the delivery could be slightly quicker, but overall the price was as good as I could find.

2 May 2025
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Reply from Homerads

Thank you very much for taking the time to leave a review Mike. We appreciate your custom.

Rated 5 out of 5 stars

David is the star of the show

David is the star of the show - knows his stuff, engaged like a proper human (not some corporate robot) and has a genuine passion for looking after you. Obviously, the style of rad is a big factor in buying rads nowadays but if they have the right design, don’t even think twice about buying from these guys.

17 April 2025
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Reply from Homerads

Wow! Thank you so much for your kind words and for entrusting us with your order.

Rated 5 out of 5 stars

Excellent service from Homerads

Excellent service from Homerads. I rang for help about what to order and received advice from David, who was patient and understanding. He followed up with an email, which I thought was a lovely touch and shows true customer service. My items arrived promptly. I will definitely order from this company again.

18 March 2025
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Reply from Homerads

Thank you very much for your kind words and, of course, for shopping with us!

Rated 5 out of 5 stars

Great service


Very friendly and a great service, quick to respond and nothing seems to be a problem.
Thanks Homerads👍
Wayne Lowe

11 March 2025
Homerads logo

Reply from Homerads

Thank you so much Wayne. It has been a pleasure!

Rated 5 out of 5 stars

Replacement radiator

After searching for a replacement radiator at a reasonable price including delivery I came across homerads.
Placing the order for the first time was simple to do using there website and although there was a slight delay on original delivery date ( not homerads fault ) but couriers a very nice man called david from homerads sorted it out straight away .
The radiator was delivered early in the morning the very next day .
I am very happy with the radiator and can't thank homerads enough in making this experiance a pleasant one.
Again many thanks in particular to David from homerads.
I will certainly use you again in the future .
Mr adams

5 February 2025
Unprompted review
Homerads logo

Reply from Homerads

Thank you very much for entrusting us with your order and for taking the time to share your experience.

Rated 5 out of 5 stars

Great price & quick delivery

Very happy with the service received from HomeRads, having recently ordered a towel radiator from them. I chose to purchase from them as they had the best price I could find for the product, and they delivered it the next day with absolutely no issues. Thanks!

22 January 2025
Unprompted review
Homerads logo

Reply from Homerads

Thank you Mark. We appreciate you trusting us with your order and are delighted to know you are happy.

Rated 1 out of 5 stars

Don't use these guys

I ordered a towel radiator that was broken. I had waited a few days before opening it as I waited for my plumber to fit it. Unfortunately the towel radiator was damaged (cracked). We only found out when it leaked (not really visible). Anyway, when I called to see what could be done, they said their policy is that I needed to call within 3 days. And that was that. Even though I couldn't see the damage, I was offered no replacement. So I'm stuck with a broken towel radiator. Stay away. I bought a replacement from Just Radiators and they have been brilliant.

6 November 2024
Unprompted review
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Reply from Homerads

Thank you for your review.

I regret to say you are being economical with the truth - first off, the radiator was delivered on the 19th October and you had it in your possession until you emailed us on the 5th November to say it was damaged. "A few days"?

You also emailed a photo of the radiator which clearly shows the top bar bent and pushed behind the next bar. "Not really visible"?

We simply ask customers to check their delivery as quickly as possible for signs of damage as we only have a limited time to make a claim against couriers. You may think this is unreasonable because you ignored this and it ended up costing you.

Perhaps you should ask Just Radiators how they would deal with you informing them a delivery was damaged 17 days after delivery.

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