HomeLoft Europe Reviews 109

Got what we ordered which was a very difficult item to find online, came in good time and happy with the item.

Great customer service

Ordered water filter for my mother.

Delivery was broken on arrival in 2 different places. And they refuse to fix it even when Swedish law states 3 year return for broken goods.

Do not recommend!

Even when delay happened you supported immediately and speed up delivery. So we managed to receive everything just on Christmas Eve to set up our bedroom finally. Thank you!

Finally finding a titanium board on a site I trusted to buy from, But I didn't realize it was coming from America so took longer than I thought But did get here
and I love it

This really made a difference to my turkey cooking. So pleased I purchased it

The product seems great,just wish I knew that there had to be additional parts ordered. So I have to wait for them to come aswell.

An excellent knive. We replaced the original knive we have had for approx 20 years. The only downside after ordering it, was that we had to pay custom charges, to clear customs. Apart from that, every household should have this knive

Great Quality and fast delivery just perfect

The quality of the product was excellent.
Communicating with Homeloft Australia was a touch difficult regarding clarity of the product ordered, but once satisfactorily ordered, the purchase process was smooth.

Turned up fast and no damage also looked exactly like the picture

They sell products that cannot be used in EU and then they try to convince you to buy an adaptor. If you say know, they are asking at least 3-4 times if you want to get your money back. Very very annoying, refund is a very easy word to understand. Still money did not arrive back.

These are the best pans I've ever used. I'm grateful that I can get them in Australia through Home Loft

The product suits perfectly and delivery time was good although it was a little too expensive for what it is.

I had made an error on mattress to bed size. I promptly received and email letting me know and recommendations on how to correct.

I’m very appreciative.

After an initial slow start the way the problem was handled.

Took a bit long for it to delivery but product is solid

The product knife sharpener is 120V totally unusable in EU / Irish market.
I have a written to Homeloft on numerous occasions to no avail. Not even the courtesy of a reply.
I have since heard from Homeloft. Their proposed solution meets the issues raised in my initial complaint. The response of Gina of Homecraft was very professional.

Arrived broken, but Akash with customer service was helpful and it was replaced promptly and courteously.