Home House Buyers Reviews 

408
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, professional, and friendly during every single interaction. People deeply appreciate the clear communication and straightforward process, noting that team members explain everything thoroughly without any pressure to proceed. However, some customers also noted that the cash offers provided fell short of their personal expectations. A few people mentioned that these financial valuations were disappointing, making it difficult to close the final deal despite the otherwise smooth service. Reviewers expressed frustration when valuations were too low, though many still valued the polite and honest advice received.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are extremely friendly,... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the team as exceptionally helpful,... See more

Service

Customers consistently note positive experiences with service, highlighting a fast, professional, and... See more

User experience

Consumers find user experience to be positive, highlighting a straightforward and stress-free process from... See more

Price

Reviewers express ambiguous feedback about price, noting that offers often fall short of expectations or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Awesome is truly the word to describe the Home House Buyers experience. This team are experts in the field of property, professional, friendly, supportive and always around for a chat. Hang on tight... See more

Company replied

Rated 5 out of 5 stars

Had a great experience working with Charles at Home House Buyer. The process was made super straightforward from start to finish and kept me in the loop the whole way through. Really felt like he went... See more

Company replied

Rated 5 out of 5 stars

I enquired about selling my house with home house buyers as I was in need of a quick sale. Christopher called me the next morning and talked me through the process and how their company works. A fanta... See more

Company replied

Rated 5 out of 5 stars

I’m Arend, originally from the Netherlands, and I needed to sell my house before emigrating to Spain. It was a big step and a lot of stress for me, I was worried about finding the right buyer and... See more

Company replied


Company details

  1. Property Investment
  2. Property Management Company
  3. Real Estate Agency
  4. Real Estate Appraiser

About Home House Buyers

Written by the company

Get a Cash Offer About Us Contact Us
At Home House Buyers, we buy any house, anywhere in the United Kingdom by offering the quickest options to sell your house fast, in today’s property market.

You will receive a cash offer within 24 hours and we can complete on your property in as little as 7 days, with the money paid into your bank account on the completion date that you choose.

We specialise in helping sellers in all situations, including probate properties, repossessions, unmortgageable homes, properties with structural issues, or those needing a quick sale. Whatever your circumstances, we are here to offer a simple, stress-free solution.

Contact info

Get your property cash offer

Free property cash offer with no fees or obligation

4.8

Excellent

TrustScore 5 out of 5

408 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(408)

170 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly, no pressure conversation

I spoke with Daniel Tomlinson today to discuss a potential purchase of my house, unfortunately we weren’t able to go ahead but the conversation with Daniel was friendly, there was no pressure at all and he was a delight to speak with.. thank you for the call today!

2 February 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for your kind words! We're really pleased to hear that Daniel made the conversation a positive one, even though things didn’t move forward this time. We appreciate you taking the time to leave a review and wish you all the best with your plans.

Rated 5 out of 5 stars

They were happy to listen.

Spoke to Charles Sandle this morning, he was very helpful and explained what We Buy Any House does and how they do it. He listened to what I had to say and understood my situation. If I go this route I would be happy to deal with him.

2 February 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for your kind words! We're so glad to hear that Charles took the time to listen and clearly explain the process to you. Regards from all of us at HHB.

Rated 5 out of 5 stars

Very helpful initial advice.

Daniel Tomlinson rang me today to discuss my initial enquiry concerning the sale of a studio flat.
He was very polite and gave me helpful information regarding the way HHB operate. We discussed various aspects of the flat and I now await a firm proposal.

30 January 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for sharing your experience! We're really pleased to hear that Daniel was polite and helpful during your call. Thanks again for taking the time to share your review.

Rated 5 out of 5 stars

Daniel was very polite and patient

Daniel was very polite and patient, and provided me with all the information I needed to make an informed decision.

27 January 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you so much for your reply. We will pass your feedback on to Daniel. Thanks again for taking the time to review us.

Rated 1 out of 5 stars

Expect a low offer

No good offering to buy at a ridiculously low price.

22 January 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for taking the time to leave a review.

To clarify, we did not make you an offer on your property. During our conversation, we simply explained how our service works, and you advised that you were looking to achieve full market value, which we were clear would not be suitable for our model.

As outlined clearly on our website, we are a property buying company and do not pay full market value. Our service is designed for sellers looking for an alternative to the open market.

We would also note that the property has been on the open market since June 2025 and has undergone two price reductions totalling £35,000, which further highlights the difference between a traditional market sale and our service.

We appreciate your enquiry and wish you the very best with your sale going forward.

Rated 5 out of 5 stars

Unable to help on this occasion but…

Unable to help on this occasion but very helpful and nice to talk to.

27 January 2026
Home House Buyers logo

Reply from Home House Buyers

Thanks for your kind words. We're sorry we couldn't fully assist this time, but we're really glad to hear you found the team helpful and pleasant to deal with. If there's anything we can do in future, we’ll be here to help. From the team at HHB.

Rated 5 out of 5 stars

I had a really helpful chat with…

I had a really helpful chat with Charlie sandle today. He has given me options on selling my leasehold property easily. It's been very much appreciated in what's been a very stressful day.

26 January 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for your kind words. We're so pleased to hear that Charlie was able to support you during a stressful time and provide clear options. We'll be sure to pass on your thanks to him. Thanks again.

Rated 5 out of 5 stars

Professional, honest and helpful

Christopher was Professional, honest and super helpful.

21 January 2026
Home House Buyers logo

Reply from Home House Buyers

hank you for your kind words! We're delighted to hear that Christopher made such a positive impression with his professionalism and support. We'll be sure to pass on your lovely feedback to him.

Rated 5 out of 5 stars

Good experience, No obligation or pressure

Wasn’t sure what to expect but speaking to Charles Sandle from Home house buyers was very helpful and transparent regarding a cash offer on our house. Even though this isnt quite the right path for us, Charles offered advice and wanted to help.

20 January 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for sharing your experience. We're really pleased to hear that Charles was able to offer clear and helpful guidance. Wishing you all the best moving forward!

Rated 5 out of 5 stars

Two Valuations= one price.

Charles Sandle took my phone call and discussed with me how things progressed and took note of the properties i have an interest in selling.

From my initial enquiry Charles phoned back to gain further information with respect to my property No8 which i gladly updated him on every aspect of our purchase and the work which needed to be done and was carried out so as to gain i assume the right valuation along with No12.

12 January 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for taking the time to share your experience. It’s great to hear that Charles was thorough and attentive throughout your conversations. We really appreciate your feedback.

Rated 4 out of 5 stars

Good, knowledgeable advice.

Spoke to Charlie regarding selling a long on the market property. Very knowledgeable and gave good information, advice and suggestions on how to possibly proceed.

5 January 2026
Home House Buyers logo

Reply from Home House Buyers

Thanks so much for sharing your experience. We're really pleased to hear Charlie was able to offer helpful advice and suggestions. It's great to know you felt supported. If you have anymore questions, please feel free to get in touch again.

Rated 5 out of 5 stars

I have spoken with Charlie today

I have spoken to Charlie, who is very friendly and helpful. He is looking for investors for me to see if they would purchase my property. I am impressed with his professionalism. Thank you Charlie.

16 December 2025
Home House Buyers logo

Reply from Home House Buyers

As discussed, due to us not being able to achieve a sufficient discount to proceed with a direct purchase ourselves, we are happy to try and place the property with one of our local, cash-rich investors who may be better suited to your expectations. Charlie is currently reaching out to suitable contacts and will keep you updated on any interest.

Please don’t hesitate to get in touch if you have any questions in the meantime. All the best from the team at HHB.

Rated 5 out of 5 stars

We have just started using this…

We have just started using this company, and were really pleased to receive a really pleasant and helpful phone call from Christopher. He has left us with a very positive view of homehousebuyers.co.uk
Thank you!

12 December 2025
Unprompted review
Home House Buyers logo

Reply from Home House Buyers

Thank you for sharing your experience! It’s great to hear that Chris made such a positive first impression, he’ll be so pleased to hear this. We're glad to have started off on the right foot and look forward to supporting you throughout the process.

Rated 5 out of 5 stars

Just dealt with Charlie sandle

Just dealt with Charlie sandle.

Really good communication & exceptionally knowledgeable, was a great help.

Thanks again.
Miley.

10 December 2025
Unprompted review
Home House Buyers logo

Reply from Home House Buyers

Thanks for your kind review! We're so pleased you found the communication clear and the support helpful. It means a lot to know we could assist you so effectively. Thanks again from all of us at HHB.

Rated 5 out of 5 stars

Received the phone call this morning as…

Received the phone call this morning as promised in very professional but friendly manner by Daniel Tomlinson who explained to me how the system works.

10 December 2025
Home House Buyers logo

Reply from Home House Buyers

Thank you for your lovely feedback! We're so pleased to hear that Daniel made a great impression and clearly explained everything. All the best from the team at HHB.

Rated 5 out of 5 stars

Great initial consultation on the…

Great initial consultation on the telephone very clear and concise and able to answer questions honestly about moving forward.

10 December 2025
Home House Buyers logo

Reply from Home House Buyers

Thanks so much for your kind words! We're really glad to hear the initial consultation was helpful and gave you the clarity you needed. All the best from HHB.

Rated 5 out of 5 stars

HOME HOUSE BUYERS WERE PROFESSIONAL AND…

HOME HOUSE BUYERS WERE PROFESSIONAL AND EXTREMELY EFFICIENT THANKS TO CHRIS AND THE TEAM.

2 December 2025
Unprompted review
Home House Buyers logo

Reply from Home House Buyers

Thank you for your lovely review! We're so glad to hear you found the service professional and efficient. We really appreciate you taking the time to share your experience. All the best from the team at HHB.

Rated 5 out of 5 stars

Great Service and Smooth Service

Chris was a massive help, talked me through the whole process, made sure that everything went through smoothly, would definitely use again and recommend.

24 November 2025
Unprompted review
Home House Buyers logo

Reply from Home House Buyers

Thanks so much for your kind words! We're really pleased to hear that Chris was able to support you so well and make the process smooth. We'll be sure to pass on your feedback. All the best from the team at HHB.

Rated 5 out of 5 stars

Had a brilliant experience working with…

Had a great experience working with Charles at Home House Buyer. The process was made super straightforward from start to finish and kept me in the loop the whole way through. Really felt like he went over and above to make the process smooth and without any stress. Would happily recommend him to anyone, specifically Charles!

5 December 2025
Unprompted review
Home House Buyers logo

Reply from Home House Buyers

Thank you for sharing your experience! It's great to hear that Charles made everything so smooth and stress-free for you. We’re really glad he was able to offer such helpful support throughout the process. Your recommendation means a lot!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look