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Home Health UK Ltd Reviews 

4,229
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable delivery service, noting that online orders arrive promptly, often with nice complimentary gifts included inside the package. People also appreciate the very competitive prices and the simple online ordering process, making it a convenient and trusted choice for medical supplies. However, some customers also noted issues with product effectiveness, mentioning that certain test strips or diagnostic items did not work properly. A few reviewers experienced unexpected delivery delays or tracking problems that made it hard to follow their shipments or contact support.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

Product

People report ambiguous experiences with product quality and performance. While some consumers praised... See more

Service

Customers had positive experiences with service, consistently praising the reliable, efficient, and... See more

Price

Clients share positive opinions on price, frequently highlighting competitive and reasonable costs compared... See more

Order

Reviewers highlight positive aspects of order, noting that the website is clear and the ordering process is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Orering my diabetic test stripswas easy and efficient. Because I had run out of test strips, I was concerned, with the run up ro Christmas, that delivery would be delayed, which would have meant my n... See more

Company replied

Rated 5 out of 5 stars

Came well packaged and quick postage once processed. Item as described, and loved the inclusion of complimentary Vitamin D tablets as we are all so low in it in UK! It did take a couple of days befo... See more

Company replied

Rated 5 out of 5 stars

I was buying six tubes of Athletes Foot cream. Other sites limited customers to two packs for some reason. The price here was possibly the cheapest for six packs and it was delivered in under three... See more

Company replied

Rated 5 out of 5 stars

My husband is on blood thinners. I was surprised when I couldn't find anyone, even his Doctors Surgery, who would test his blood type in case of an emergency. I was therefore pleased to have found a... See more

Company replied


Company details

  1. Medical Equipment Supplier
  2. Diabetes Equipment Supplier
  3. Hospital Equipment and Supplies Store
  4. Medical Supply Store
  5. Online Pharmacy
  6. Veterinary Pharmacy

About Home Health UK Ltd

Written by the company

Home Health UK

Home Health is committed to providing the highest quality of simple, reliable diagnostic testing kits, for drug testing, pregnancy tests and general health tests, which can be easily carried out in the home.

Other tests available range from allergy tests, blood glucose meter, digital ovulation tests, clearblue pregnancy tests as well as male and female fertility test kits, urine infection testing strips to, a large range of various laboratory tests for Food Intolerance, DNA Paternity and Hair Drug Analysis. We offer some of the leading health tests brands in the UK such as Clearblue, Prima, SD Codefree, Pre~seed and our very own brand called One Step.

Our extensive range of drug testing kits are suitable for home, professional and employer workplace testing and we stock a large range of professional health test kits which are used by many doctors, hospitals and laboratories around the world.

Here at Home Health UK, we also offer an extensive range of generic medicines, treatments and remedies, shipped to your door at a fraction of the cost of a high street chemist. We are a MHRA approved and GPhC registered pharmacy, so you can buy with confidence from our on-line store.

All with fast delivery and competitive prices, so why not order online or call today 01923 711511.

VISIT OUR WEBSITE CONTACT US SOCIAL RESPONSIBILITY SHOP DRUG & ALCOHOL TESTS SHOP DIABETES TESTS SHOP HEALTH TESTS PHARMACY SHOP SHOP PET HEALTH SHOP OVULATION & PREGNANCY SHOP PROFESSIONAL TESTS SHOP SEXUAL HEALTH

Our Promise

We at Home Health have tried and tested every kit that we sell on this site and have chosen those tests which we believe to be the simplest, most accurate and the best value for money.

Thanks to new technology there is now a wide range of easy to use tests that make it simple to take an active interest in staying healthy. Testing at home enables a discreet way to check your health. When caught in the early stages, potentially serious illnesses are much easier to treat. An early diagnosis may detect a disorder at an easily treatable stage. All our selected tests can be carried out in the privacy of your home. They are designed to spot problems before there are any obvious signs or symptoms. If you have any symptoms that worry you and the test is negative you should still visit your doctor. Positive results are not common and even then may not be a symptom of anything serious. It’s important that any positive result, even pregnancy, is followed up by a doctor’s visit. When using any of our tests please read the enclosed leaflets in detail before carrying out the test and note any special instructions, as any small mistake can alter the result of the test.

Contact info

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4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(4,229)

131 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Have purchased from Home Health many…

Have purchased from Home Health many times, always efficient and competitively priced. Thank you

24 June 2026
Home Health UK Ltd logo

Reply from Home Health UK Ltd

Thank you for your continued support and loyalty. We’re really pleased to hear you keep coming back and appreciate your kind feedback.

Rated 5 out of 5 stars

Test was delivered quickly

Test was delivered quickly. Interpreting the results could be a bit clearer, but as I assume they're not the ones designing the kits, that's not down to them.

4 June 2026
Rated 1 out of 5 stars

So far June 10th I haven’t received my…

So far June 10th I haven’t received my parcel and I’m very disappointed. When I’ve tracked it post office message says they won’t tell me where it is until they try and deliver it. I suggest you change delivery service. Another parcel I ordered went to the wrong house. I know nothing of the whereabouts of your parcel

3 June 2026
Home Health UK Ltd logo

Reply from Home Health UK Ltd

I'm really sorry about this, all orders are dispatched using Royal Mail and within 24 hours of receipt. Royal Mail aim to deliver 2nd class within 2-4 business days but delays can occur. I have checked the tracking and can see the goods have been delivered.

Rated 5 out of 5 stars

Sales relations

Due to error the blood test was sent again and received today. Pleasant phone call with your rep. Highly recommend your company.

3 June 2026
Home Health UK Ltd logo

Reply from Home Health UK Ltd

Thank you for your feedback. We're pleased we could resolve the issue and that you had a positive experience speaking with our team.

Rated 5 out of 5 stars

Had what I needed quick delivery and…

Had what I needed quick delivery and excellent prices will definitely buy from this company again.

27 May 2026
Home Health UK Ltd logo

Reply from Home Health UK Ltd

Thank you for your wonderful review! We're delighted to hear you found what you needed, were happy with our prices, and received your order quickly. It's great to know you'll be shopping with us again, we really appreciate your support and look forward to serving you in the future!

Rated 5 out of 5 stars

Perfect!!

Ordered what i needed & was with me in 2 days my local chemist sometimes cant do that, so very pleased 😊

26 May 2026
Home Health UK Ltd logo

Reply from Home Health UK Ltd

Thank you for your review! We're delighted to hear your order arrived within two days and that our service exceeded your expectations. We really appreciate your kind words and are so pleased you were happy with your experience.

Rated 4 out of 5 stars

Easy ordering

Easy ordering
Blood group test easy to do. Arrived in a few days
With complimentary vit d packet

26 May 2026
Home Health UK Ltd logo

Reply from Home Health UK Ltd

Thank you for your feedback! We're pleased to hear that you found the ordering process straightforward and the test easy to use.

Rated 3 out of 5 stars

No issues with the product

No issues with the product. However, they took a week to arrive after the "have been despatched" notice and 1st class postage was paid for at the time of purchase.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

The website was clear and easy to…

The website was clear and easy to navigate around, the only thing I did find was the tracking code,it didn't seem to work so i had no idea when it was despatched or when it was due to arrive and once ordered it took over a week to arrive

1 May 2026
Home Health UK Ltd logo

Reply from Home Health UK Ltd

Thank you for your feedback. We're pleased to hear that you found our website clear and easy to navigate. We apologize for the issue you experienced with the tracking code and understand how frustrating it can be not knowing the status of your order, we're looking into this to ensure our tracking information works correctly for all customers. We're also sorry that your order took longer than expected to arrive Royal Mail aim to deliver 2nd class within 2-4 business days. Your comments are valuable and will help us improve both our tracking updates and delivery experience. Thank you for bringing this to our attention.

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