Holistic Healthcare Clinics Reviews 

61
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have chronic neck and lower back pain which I manage. Occasionally one of those areas flares up and the pain is almost unbearable. I attended this clinic and I consider myself fortunate to have got... See more

Rated 1 out of 5 stars

Avoid! This clinic is borderline scam and their customer service is appalling. They lure you in with very low prices but then if you need to reschedule no one answers the phone, responds to voice mess... See more

Rated 5 out of 5 stars

I have used Chi Practitioner 3 for over 4 years and would not be nearly as mobile as I am without him ! Highly recommended and 5 stars all the way! He is brilliantly knowledgeable and understands the... See more

Rated 5 out of 5 stars

Raha is absolutely amazing! Her caring approach, attention to detail, and professional skills made me feel completely at ease. I had Leech Therapy, Hijama, and Bamboo Cupping, and the whole experience... See more

Company details

  1. Medical Clinic

Written by the company

Holistic Healthcare Clinics is a healthcare practise providing quality healthcare at an affordable cost with Massage, Osteopathy, Acupuncture, Physiotherapy and Sports Therapy


Contact info

3.8

Great

TrustScore 4 out of 5

61 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(61)

11 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid

Avoid! This clinic is borderline scam and their customer service is appalling. They lure you in with very low prices but then if you need to reschedule no one answers the phone, responds to voice messages or replies to customer emails. Then the deadline passes and to reschedule they are asking for a penalty fee HIGHER than the initial amount paid.

20 December 2024
Unprompted review
Rated 1 out of 5 stars

Be careful guys

Be careful guys. I got a voucher and an appointment that went alright. Then I was offered to buy 5 additional appointments for lower price and paid 270£. My last appointment 2 weeks ago was cancelled and nobody has been responding to my emails since then. Nobody responds even when you deal with voucher. The treatment I purchased supposed to help me to manage the stress. Lesson learnt.

12 November 2024
Unprompted review
Rated 5 out of 5 stars

Eitan, a great Physiotherapist

Four months ago I went to get a deep tissue massage from a voucher to try to relieve some pain.
Eitan was detecting some issues on my back and shoulders that I should take into consideration. Just a massage a couple of times a year and a painkiller would not solve the issue.
I decided to put my health in Eitan's hands trying to improve my quality of life.
We arranged a pack of sessions and started working together. It was a good investment. He gave me a different series of exercises combined with sessions to improve my mobility.
I don't regret this decision and I will keep using his services.

10 November 2024
Unprompted review
Rated 5 out of 5 stars

EITAN IS A GENIUS. Originally went to have a Groupon…

About six months ago I went to have a Groupon voucher deep tissue massage. I’d been there before but this time - everything changed! I have had significant back, left shoulder and lower limb pain (including spine surgery and partial knee replacement.) for years. Medication only helps me to sleep, but doesn’t relieve daytime pain. I was blessed that day to meet Eitan, who is a physiotherapist extraordinaire. He suggested that he could help my pain proactively if I could see him a couple of times. He organised payments so I felt I should invest in myself. Following super results from 3 sessions, I decided that I’d buy a package of 12 treatments because, frankly, I was losing my joy for life and felt like an OAP. His knowledge is extensive, his explanations are clear and respectful. I felt I could trust him. I should back up a bit to say that he almost immediately identified the nerves, tendons and ligaments that were exacerbating my chronic pain. Within 3 treatments (and twice weekly Pilates which I became able to do again) I found myself walking normally, not wincing in pain and feeling better than I have in about 15 years! I started to develop osteoarthritis in my 50’s and traditional medicine does not offer much relief. For the first time in all these years, I don’t dread my stairs at home, avoid certain tube stations or meeting with friends to stroll through museums - something that was agonising before Eitan. He also gave me a series of exercises specific to my issues. So long as I do them at least every other day, I’m in good shape. I’m even going to start playing outdoor table tennis again soon! I cannot recommend Eitan’s compassionate care highly enough. It’s astounding how someone so young can be so wise and level-headed. He didn’t talk me into spending money that I honestly don’t have. His treatment did it - I couldn’t afford NOT to invest in myself and get my life back. It makes me angry and sad for older people I see hobbling around or using sticks because the Learned Heads of Harley Street won’t or don’t know the simple exercises that can change according to age, mobility and need. It’s a disservice to the British public and the overstressed NHS that people are referred to surgeries they might not even need - with the right kind of knowledgeable modern physiotherapy and motivation to help oneself. He made me believe I could become better and there have been less than a handful of days when I’ve experienced the old sharp burning pains that were my normal for so long.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic massage

Fantastic! I had an amazing massage with Holly an acupuncturist (clinician 12). I’ve been suffering from headaches and back pain for several weeks and I’m already feeling better. She was highly professional and explained how acupuncture would be beneficial. I’ll see her in the coming weeks to continue my treatment.

14 October 2024
Unprompted review
Rated 5 out of 5 stars

Incredible care and service

I’ve had janky knees and tight hips for a while and it made going to the gym extremely challenging. A friend recommended HHC as they had helped her for several issues. Hazel has been incredible with the hands on treatment, advice and exercise plans - in only a matter of weeks my issues have improved. All the clinicians are so welcoming and friendly but Hazel in particular really goes above and beyond in every way.

1 August 2024
Unprompted review
Rated 1 out of 5 stars

I cancelled my upcoming appointments…

I cancelled my upcoming appointments due to a poor quality of the service that I had received – the manager promised a full refund for the unused upcoming appointments (as per policy and law; cancelled a week prior). Then they stopped returning my emails and now I have to initiate a chargeback through my bank. That's not a good business model!

24 July 2024
Unprompted review
Rated 5 out of 5 stars

I have long term damage on my lower…

I have long term damage on my lower neck and I saw Aaron. The care was amazing, really talkative, friendly and made me feel at ease during the treatment by explaining everything to me! Since then, my neck has greatly improved and I always go back whenever it flares up!

14 June 2024
Unprompted review
Rated 5 out of 5 stars

Shoulder pain gone

I have been having shoulder pain for months and was recommended the clinic by a friend. I couldn’t be happier. After 6 sessions my pain has gone.

4 June 2024
Unprompted review
Rated 5 out of 5 stars

I had an outstanding experience with…

I had an outstanding experience with Mitchell (clinician 6)! From the moment I walked in, the entire team was professional, friendly, and welcoming. Mitchell's expertise and dedication are truly remarkable. He took the time to thoroughly understand my concerns and tailored a treatment plan that addressed my specific needs. My mobility and pain levels have improved significantly under his care, and I am grateful for his consistent support.

I highly recommend!

20 June 2024
Unprompted review
Rated 5 out of 5 stars

The best!

The clinicians here are absolutely fantastic and incredibly knowledgable. I have seen Osteopaths, Sports Therapists and Acupuncturists for different problems I’ve had over the years and I can’t recommend them enough! They have kept me going so that I can carry on competing as an ultra-marathon athlete and I’m so grateful. A lot of the lower rated reviews are submitted by people who go in for massage, but these guys are medical professionals with actual degrees specific to their field, so yes if you’re looking for a spa masseuse you’re in the wrong place. There really is nowhere I would trust more with my body. Thank you Holistic!

3 June 2024
Unprompted review
Rated 5 out of 5 stars

THEY CARE AND THEY HELP!

Highly recommend this service they will actually focus on you and care about getting you better, have been going for almost 2 months now and making amazing progress!!

I originally came to the clinic for some massage as I had not felt like I'd been getting any progress in the NHS with just exercise. I have had back pain for at least a year and the therapist (Clinician 0, Hazel) explained to me that I needed further investigation beyond massage. I was hesitant due to my current situation, but proceeded.

Since then she has been able to clearly explain what is happening and why it came about. After some sessions early on to help me move and reduce pain we have now started a specific exercise plan which is really helping get my confidence back!

8 April 2024
Unprompted review
Rated 5 out of 5 stars

I’ve been seeing Doctor Kim for the…

I’ve been seeing Doctor Kim for the last 3 months and my shoulder pain has completely gone. I had been dealing with my issue for 2 years and felt that I would never get better, thanks to Kim I am able to go to the gym and play tennis again.

23 May 2024
Unprompted review
Rated 1 out of 5 stars

£29 voucher for deep tissue massage

The £29 voucher for 1 deep tissue massage unfortunately was not a great deal as I was hoping.

When booking the voucher there is no mention that before starting the massage you have a 10 minute consultation (which could have easily been filled in as a form prior to the appointment), followed by a mediocre massage. The voucher also does not specify that you may only choose one body area to be massaged - I assumed it would be a full body massage.

The sports therapist was nice and during the massage she asked if everything was ok, however, the pressure was quite inconsistent, very light for a long time, and then very strong for short bursts.

You can tell these vouchers policy make praticioners work like a factory chain, quantity rather than quality.

Sadly I would not recommend this to anyone and would never buy a deep tissue massage from them again, my only consolation was that I have spent £29 only on a bad massage, I cannot imagine my frustration if I had paid the full price they advertise these massages for.

21 February 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look