Holistapet Reviews 

4,603
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, noting how they significantly help pets with various conditions like anxiety, pain, seizures, and cognitive dysfunction. Many consumers appreciate the wide variety of products available, finding specific solutions for their pets' needs, from calming treats to oils for mobility and skin irritations. People also frequently highlight the exceptional customer service, describing the team as helpful, responsive, and persistent in resolving issues and providing support. However, some customers also noted occasional issues with their orders, such as delays in delivery, mistakes in items received, or missing shipments.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many finding them effective for their pets' anxiety,... See more

Quality

People report positive experiences with product quality, with many reviewers highlighting that the CBD oil... See more

Customer service

Customers generally report positive experiences with customer service, highlighting its responsiveness and... See more

Order

Customers consistently note ambiguous experiences with order, with some praising customer service for quickly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The order was shipped a few days after I placed it, and it did take more time than expected to receive it. The product is a quality hemp oil, and I am evaluating its effect on my cat. Since I have b... See more

Rated 5 out of 5 stars

First time user. Our rescue dog is developing a brain condition that can benefit from CBD oil. Holistapet provides great dosing charts so we knew how much to order. We are using their subscription ser... See more

Rated 5 out of 5 stars

My dogs have been taking Holistapet supplements for a few years now and my oldest, a goofy golden, just turned 14. He takes the broad spectrum Cbd for seizures and it seems to reduce frequency and h... See more

Company replied

Rated 5 out of 5 stars

We recently adopted a new kitten and wanted to help her become a non-stressed-out traveller. I used to give Holistapet to my very elderly kitty, and it helped his anxiety immensely. The CBD treats and... See more


Company details

  1. Pet Supply Store

About Holistapet

Written by the company

At HolistaPet, we believe that your pet’s health and comfort should always come first. We’re dedicated to providing natural remedies to reduce your pet’s discomforts without all the side effects of traditional prescription drugs.

Our products have been crafted to promote overall well-being and provide some extra comfort when your pet needs it. Many of our recipes include carefully selected superfoods and supplements to improve the efficiency of CBD while supplying extra nutrients like vitamins and minerals. We wholeheartedly believe that consuming occurring superfoods can help lower the risk of certain illnesses and promote overall health and wellness while also encouraging a healthy appetite.

Our mission is to educate the world about the power of natural, safe, and effective cannabinoids found in the hemp plant. We want to stop the homeostatic imbalances caused by modern-day medication and bring back the stability, balance, and equilibrium that your pet’s body was meant to have. It’s our aim to provide access to useful education, research, and share with you real customer experiences through forums, social media, and news articles.

HolistaPet was founded by a group of health-conscious enthusiasts with over 25 years of combined experience in the organic food industry. We’ve been able to partner up with hemp farms in Colorado to produce some of the highest grade CBD pet products available on the market. Having knowledge in the consumer market we agreed that there was a big lack of health-conscious plant-based cannabis products available to us here in California so we decided that we needed to fill this void.

As a result, we came out with a unique line of organic, plant-based CBD pet products. Our products contain only the best organic vegan ingredients. They are cruelty-free, non-GMO, gluten-free, and dairy-free. We use only pure wholesome ingredients, no artificial flavors or colors.

We’re so confident that your pet will benefit from our products that we offer a 30 day 100% satisfaction guarantee or your money back. Plus we provide free shipping with every purchase made.

CBD Products For Dogs
CBD Products For Cats
CBD Products For Horses
CBG Products
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Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.4

All reviews

(4,603)

41 reviews in the last 12 months

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Rated 1 out of 5 stars

Already discussed this with your…

Already discussed this with your customer service, and they were no help.

29 May 2023
Holistapet logo

Reply from Holistapet

Hi Steve! We're sorry that you had a less-than-stellar experience. While we didn't see any email communication from you, we are more than happy to assist you!

Rated 1 out of 5 stars

No customer service at all!!!

Ordered 2 of the 2 pack 300 mgs Cbg 30 ml and they sent me 1-15 ml bottle. Been over a week trying to get someone on the phone and no one called me back. Calling customer service is a joke. On hold for 45 mins then recording will tell you they are busy and must call again later. Seems like calling unemployment during Covid. Can’t get ahold of anyone.

29 May 2023
Holistapet logo

Reply from Holistapet

Hi Gemma! We're sorry for the long wait times. A member of our Customer Service team will reach out to you via email to further assist!

Rated 4 out of 5 stars

This is a great product but shipping…

This is a great product but shipping carrier on this order was really slow. It too 9 business days to reach here not counting weekend.I have had larger packages shipped from same area with other carriers and arrive in half the time. hope they can do something about shipping time, otherwise I would have given 5 stars

28 May 2023
Rated 5 out of 5 stars

Love this company

Love this company. Their ingredients are top notch. I feel good knowing I'm giving my girls "treats" that are good for them and not full of "wood pulp" or cheap fillers like other brands.

7 May 2023
Rated 5 out of 5 stars

Love the product

Love the product, seems to be helping my dog that has inoperable cancer. Mailing time is a bit slow, but I think that's the post office, not the company. I try to catch the 2 for 1 sales, that helps my budget

7 May 2023
Rated 5 out of 5 stars

Two Senior Dogs

We use HolistaPet's calming chews and CBD oils for our senior dogs. They are both 13 yrs old and are having some issues with joint paint and anxiety. The calming chews and cbd have helped address those issues and more. Ordering from the site was easy and delivery was prompt. I would certainly recommend them to other pet owners.

27 May 2023
Rated 5 out of 5 stars

We enjoy their specials since we have 2…

We enjoy their specials since we have 2 cats. They enjoy the cat CBD treats very much. One of our cats is 18 yrs old and has arthritis, the treats help a lot. Holistapet is the ONLY company that we purchase the CBD for our cats since 2020.

28 May 2023
Rated 3 out of 5 stars

One week in

Week one, so far it good. To early to tell how well it's working. She (Noodle) likes the treats. They seem to be working, she has a back left leg thing. The recover time is good maybe better. Let's see how she is doing in a month. My rating may up or down at that time. One week is to early to tell. She wants me post her photo not sure how to that. Not sure what photo was uploaded, SORRY not sure what I uploaded. Did not get the option to review it,

24 May 2023
Rated 1 out of 5 stars

BOGO Sale is a joke

Third time ordering. Bottles have always been one fl oz. Had a buy one get one free sale so ordered two. Sent me .5 oz bottles so I literally got the same amount for more money somehow. Called customer service who was no help and said someone would get back with me. Have not heard another word. Will be looking for another company to order my cbd oil from.

27 May 2023
Holistapet logo

Reply from Holistapet

Hi Deborah! It looks like our team attempted to return your call. A member of our customer service team is happy to reach out to you via email to assist you with your concern.

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