Needed to purchase thin lightweight ankle socks. Thanks for providing something other than the thick cushioned socks so often thought to be what is most popular.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I purchased an expensive pair of Brooks tennis shoes but the style didn't fit my foot properly. They send a return bag. Will email a return label. Overall they make buying online simple and seamles... See more
Customer service is highly important to me and my family. Even though I live in CA, we have been purchasing all of our athletic shoes from Holabird, due to its customer service, pricing and product av... See more
I've been a customer of Holabird sports for years. Their service is always rapid, accurate and even contains a discount coupn for my next order. I don't know if all purchases receive the coupon, but m... See more
Company details
Written by the company
Since 1981, family-owned Holabird Sports has offered a wide selection of everything you need for running, tennis, pickleball and more. Whether you are a casual runner, avid gym goer or a serious athlete, we have you covered with over 2000 styles of shoes. A huge variety of running, walking, tennis, hiking, training and more to pick. From major brands like Brooks, HOKA, ASICS, On, New Balance & tons more! We have you covered from head to toe whether you need a new tennis racquet, fancy new running shoes or a running stroller. Discover the Holabird advantage: great selection, free shipping on most orders, easy return, experienced service and constant reliability. We are here to help you!
Contact info
9220 Pulaski Highway, 21220, Baltimore, United States
- (866) 860-1416
- info@holabirdsports.com
- www.holabirdsports.com
4.8
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good company
Great deal on price, correct item and arrived on time when I paid for the express shipping!
21 July 2026
Cool
Customer was the best, love the shoes. I will buy more soon! Sincerely, Karen Spoon
20 July 2026
Had the best price and quick delivery
Had the best price and quick delivery. Not to mention that the store provides a return envelope in case you need to return the item, making it very convenient.
20 July 2026
The only store that had what I wanted
I was looking for something very specific. I had been looking for quite a while. I found it on Holabird. They have a great selection
28 April 2026
Great variety of items to choose from…
Great variety of items to choose from in all categories. Prices are competitive and great sale deals!!
19 July 2026
The process was flawless
The process was flawless. They made sure everything was thorough; it was proper and in order.
They went over and beyond to make sure that I received what I had ordered.
OUTSTANDING CUSTOMER SERVICE.
18 July 2026
Quality made in USA wristbands
I wanted quality wristbands made in USA and Holabird delivered!
15 July 2026
Always smooth shopping with Holabird…
Always smooth shopping with Holabird Sports. Great products and quick shipping. Thank you!
15 July 2026
Terrible customer service
Terrible customer service. They were very slow to send my order, and after two weeks it still has not arrived. The customer service representative was very unhelpful. I will never order from this store again.
4 August 2026
Unprompted review
Reply from Holabird Sports
Good afternoon, and thank you for shopping with Holabird Sports. I am sorry you did not have a great experience. I have reviewed your order and see it was placed on 7/24 at 9 PM EST. That is a Friday evening after our posted 2 PM EST cutoff for shipping the same day. We are closed on the weekends for shipping, so your order was shipped on Monday the 27th via USPS Priority Mail. This was the free shipping option selected during checkout. We do not set or promote guaranteed delivery for this service. I do see you emailed us several times, and Louie from our team responded within 1 hour of each message. We sincerely apologize that your package is not going to arrive before your trip, but please know we shipped on time, correctly, and have followed up each time you reached out. Have a nice day!
Outstanding Service!
Quick processing and shipping my order. Free shipping. Appreciated the $5.00 gift certificate to use toward future purchase!
14 July 2026
Trustworthy store!
I had been looking for a pair of shoes that were sold out everywhere and then I stumbled upon Holabird! The ordering process was very easy and my shoes came in extremely fast. Would definitely recommend!
13 July 2026
Website is easy to use and order…
Website is easy to use and order process is well defined with your options.
13 July 2026
Good price and prompt delivery
13 July 2026
Excellent customer service with a…return
Excellent customer service with a return! Very personalized and fast!
13 July 2026
Reasonable price for tennis balls
Reasonable price for tennis balls. Easy to navigate website and order cases of tennis balls
13 July 2026
I will give the process 5 stars
I will give the process 5 stars. I believe Hola has a great variety of shoes to choose from. I have purchased from them before. Good experience.
13 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.