Easy ordering process, order progress updates. Sent out to local branch for collection on day of release. Available to collect a couple of days later. Pick up easy. CD Box set very well packaged. Effi... See more
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Location
Switch locationUnit G18, Trinity Walk, WF1 1QS Wakefield, GB
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I visited the HMV Wakefield store and place a click and collect order for a vinyl. The staff were really friendly and helpful throughout the click and collect process and the delivery itself to the st... See more
Company replied
Placed order with friendly staff in Wakefield and the item was available to collect just a few days later. Great communications kept me informed all along. Excellent.
Company replied
Ordered a cactuar mug from final fantasy only to find out its plastic not ceramic which wasnt stated anywhere on the page so wasnt really impressed service was good though
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Company details
About hmv (UK) - Wakefield
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit G18, Trinity Walk, WF1 1QS, Wakefield, United Kingdom
4.7
Excellent
186 reviews
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Easy to order and good communication…
Easy to order and good communication when item was ready to collect.
5 September 2024
Reply from hmv (UK) - Wakefield
Hi Jonathan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Goods were easy to order and were…
Goods were easy to order and were available for collection from my chosen store within a few days.
18 September 2024
Reply from hmv (UK) - Wakefield
Hi Tim
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Simple online ordering for local…
Simple online ordering for local collection - what could be easier!
18 September 2024
Reply from hmv (UK) - Wakefield
Hi Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant shop & staff
17 September 2024
Reply from hmv (UK) - Wakefield
Hello Felice
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Wakefield
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Wakefield
Hi Elizabeth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Was Here - Stand Atlantic - Bubblegum Pink Vinyl
I ordered Was Here by Stand Atlantic the limited edition bubblegum pink vinyl and it was ready to pick up on release day and it was perfectly playable and a really nice colour very fast shipping
28 August 2024
Reply from hmv (UK) - Wakefield
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service as always in the…
Great service as always in the wakefield store! Friendly staff and a clean shop! And always helpful with any queries
21 August 2024
Reply from hmv (UK) - Wakefield
Hi Tom
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great price paid for DVD and…
Great price paid for DVD and communication was great from supplier, straightforward website to order from, no problems at all and would use this company again..
17 August 2024
Reply from hmv (UK) - Wakefield
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Wakefield
Hi REBECCA
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order online, but issue with one disc
Easy to order online,
Delivery to store was quite quick,
No problems picking up in store ,
All that went well,
Only issue, I have been playing one disc for a while, seemed ok,
Tried the extended version , which seems to skip and jump,
The silly cardboard sleeve can cause issues, has it has a couple of scratches on disc, small, but it has to be a disc problem, not my CD player, as other discs I have tried are fine,
So I should really knock a star off for the disc issue, so down to 3 stars just for the disc,
a shame as I like the music.
3 August 2024
Reply from hmv (UK) - Wakefield
Hi Nigel
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
NEVER buying MTG cards here ever again!
NEVER buying MTG cards here ever again! 3 out of my 5 packs were Repacks, this is a disgusting scam and WotC should cut ties with HMV as a whole.
10 November 2023
Unprompted review
Reply from hmv (UK) - Wakefield
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Great Service
Pre ordered an LP..called in to the shop whilst in the area hoping my lp may have been delivered..shop assistant very helpful had a good look n yes it had just arrived...saved me a trip calling back..thankyou.
5 June 2024
Reply from hmv (UK) - Wakefield
Hi Nicola
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I think the staff member was very…
I think the staff member was very helpful. (I didn't catch a name).
She explained how it all worked. As I hadn't used the website for a number of years.
I think the best for me about ordering through the website with the click and collect though, was that you got several emails to keep you updated with your order.
16 June 2024
Reply from hmv (UK) - Wakefield
Hi Christian
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time.
Have a great day!
Always a pleasure to buy from you
Always a pleasure to buy from you, another great dr who dvd steelbook for my collection.
17 June 2024
Reply from hmv (UK) - Wakefield
Hi john
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Person behind counter was kind and very…
Person behind counter was kind and very helpful which I’m glad especially with me having Autism
27 May 2024
Reply from hmv (UK) - Wakefield
Hi Craig
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Wakefield
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very nice staff helpful and friendly
25 April 2024
Reply from hmv (UK) - Wakefield
Hi Janet
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
All went well friendly service
4 April 2024
Reply from hmv (UK) - Wakefield
Hi Samuel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Wakefield
Hi Stan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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