I visited the HMV Wakefield store and place a click and collect order for a vinyl. The staff were really friendly and helpful throughout the click and collect process and the delivery itself to the st... See more
Location
Switch locationUnit G18, Trinity Walk, WF1 1QS Wakefield, GB
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Placed order with friendly staff in Wakefield and the item was available to collect just a few days later. Great communications kept me informed all along. Excellent.
Company replied
Ordered a cactuar mug from final fantasy only to find out its plastic not ceramic which wasnt stated anywhere on the page so wasnt really impressed service was good though
Company replied
Went into store for a Country cd wasn't out staff placed an order for delivery to me was quick and easy came on time was very pleased Glad we still have HMV store's 👍 From service to the order and... See more
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Company details
About hmv (UK) - Wakefield
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit G18, Trinity Walk, WF1 1QS, Wakefield, United Kingdom
4.7
Excellent
185 reviews
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Reply from hmv (UK) - Wakefield
Hi JACKIE
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great signing experience with Jane McDonald
Pre-Signed CDs were dispatched on time and well packaged. Also met the artist in store for a live signing which was well organised and done in a friendly way. Good experience, thank you.
24 March 2026
Reply from hmv (UK) - Wakefield
Hi Paula
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very well organised and a great turnout…
Very well organised and a great turnout for Jane.
23 March 2026
Reply from hmv (UK) - Wakefield
Hi Mrs Woodhead
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to use and order
Easy to use and order, clear pricing, kept up to date with the status of my order, very pleased
23 March 2026
Reply from hmv (UK) - Wakefield
Hi James,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Wakefield
Hello Laura
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Wakefield
Hi SUSAN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great experience from start to finish
Great experience from start to finish. Totally organised and all staff members were friendly and helpful.
24 March 2026
Reply from hmv (UK) - Wakefield
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Wakefield
Hi Darren
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff the organisation
The staff the organisation, obviously seeing my idol jane McDonald. Was just a brill experience from start to finish.
21 March 2026
Reply from hmv (UK) - Wakefield
Hello Emma
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Meeting jane mcdonald was absolutely…
Meeting jane mcdonald was absolutely incredible at hmv wakefield. The lovely young man (i think his name was travis) took such great photos off us so i am extremely greatful to him.
24 March 2026
Reply from hmv (UK) - Wakefield
Hello Bethany
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Called in to collect online order
Called in to collect online order, efficient friendly staff and quick collection.
13 March 2026
Reply from hmv (UK) - Wakefield
Hi SHIRLEY
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff where very helpful and found…
The staff where very helpful and found what I was looking for straight away.
8 March 2026
Reply from hmv (UK) - Wakefield
Hello Tracy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent customer service so helpful…
Excellent customer service so helpful and friendly x
16 February 2026
Reply from hmv (UK) - Wakefield
Hello paul
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Shopping online facility with Hmv was…
Shopping online facility with Hmv was great experience again and the company is doing well with its delivery time when it comes to royal mail delivery.
2 February 2026
Reply from hmv (UK) - Wakefield
Hi Zulfiqar
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Wakefield
Hi Corinna,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Bru ray was ready for me to pick up two day after I pay for it in the shop and it quick service and the people behind the counter was very lovely and great
18 January 2026
Reply from hmv (UK) - Wakefield
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great support and customer service and…
Great support and customer service and pleasant member of staff
13 December 2025
Reply from hmv (UK) - Wakefield
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Wakefield
Cheers for the 5 stars Dirk!
Reply from hmv (UK) - Wakefield
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very pleasant and warm environment…
Very pleasant and warm environment within the shop. Staff pleasant well informed and helpful, prices are getting high now and have considerably lowered my purchasing rate.
3 December 2025
Reply from hmv (UK) - Wakefield
Hello Stephen
Our prices are a reflection of the prices set by our supplier and can vary from time to time depending on the range of promotions available at that time.
We're always looking out for the best possible savings to offer our customers and we update and refresh our promotions regularly so check back soon and we hope you find the bargain you’re looking for :-)
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