The young lady, Bobby in HMV in Comercial Rd, Portsmouth was very helpful. I had almost given up being able to find a DVD of Mick Fleetwood and Friends concert for Peter Green when she showed me t... See more
Company replied
Location
Switch location244-248 Commercial Road, UNIT 2, PO1 1HH Portsmouth, GB
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8Came in to commercial road portsmouth store to browse and look for a specific dvd. Wasn't especially busy but the security guard was actively following me closely around the store within 2 meters a... See more
Company replied
I visited the shop in Portsmouth. The young man who served me was extremely helpful and after he was not able to locate what I was looking for, ordered it for me. The delivery was quick.
Company replied
Super easy and super quick online ordering and collection in store. My item arrived really quickly and there was no fee to collect. Very happy. Will remember to use HMV in the future and not just t... See more
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Company details
About hmv (UK) - Portsmouth
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
244-248 Commercial Road, UNIT 2, PO1 1HH, Portsmouth, United Kingdom
4.6
Excellent
286 reviews
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This company invites their customers to review, whether positive or negative
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I would like to thank you for the…
I would like to thank you for the purchase I made the delivery was very quick and the price of the CD got good. I would recommend you to other people who like me love to hear music thank you so much.
16 June 2025
Reply from hmv (UK) - Portsmouth
Hi Anthony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great
Great, quick service.
My order order arrived less than 72 hours after my purchase
Which was good considering 24 hours of the wait was a Sunday.
1 June 2025
Reply from hmv (UK) - Portsmouth
Hi Mr martin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service throughout
26 May 2025
Reply from hmv (UK) - Portsmouth
Hi Barbara
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly staff
21 May 2025
Reply from hmv (UK) - Portsmouth
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordered cd in store which was…
Ordered cd in store which was temporarily out of stock. Easy ordering process. CD arrived within time period stated. Staff at counter very polite and proficient. Would readily use HMV services again
24 May 2025
Reply from hmv (UK) - Portsmouth
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to find what I wanted online
Easy to find what I wanted online, arrived in perfect condition.
20 May 2025
Reply from hmv (UK) - Portsmouth
Hi MICHAEL
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Portsmouth
Hi Helen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Portsmouth
Hi laura
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Portsmouth
Hello Susan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
As always good service professional …
As always good service professional knowledgeable..helpful and always a pleasant visit
18 April 2025
Reply from hmv (UK) - Portsmouth
Hi William
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff have always been very polite and…
Staff have always been very polite and helpful, they ordered my purchase for me and I collected from the store, it is good to have a store to go into to browse and ask any questions you may have.
10 April 2025
Reply from hmv (UK) - Portsmouth
Hello Jean
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Reply from hmv (UK) - Portsmouth
Hi DEBRA
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Portsmouth
Hi Heather
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Another happy customer
Went in store and bought three out of four of the albums I needed for my collection, and I was able to order the fourth one at the till, for home delivery. Straight away the staff member that helped me was friendly and knowledgeable about different delivery options, and the whole process was stress free and easy, and the delivery time was only a few days at most, would definitely order again :)
7 March 2025
Unprompted review
Reply from hmv (UK) - Portsmouth
Hi Tia
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great experience!
Placed an order for a record online, and elected to collect it from my local branch. The whole process was flawless from start to finish. All told, a great experience, and you can buy with confidence from HMV!
18 March 2025
Reply from hmv (UK) - Portsmouth
Hi Alex
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Portsmouth
Hi Gug
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click and collect extremely useful
Click and collect to your shops is a great boon for me, as my local post has become a bit less reliable lately.
Always efficient friendly service at the Commercial Road, Portsmouth branch.
4 March 2025
Reply from hmv (UK) - Portsmouth
Hi Nigel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Portsmouth
Hello Stephen
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Always keep me informed regarding my…
Always keep me informed regarding my order. And a great staff team at HMV Portsmouth thank you guys.
26 February 2025
Reply from hmv (UK) - Portsmouth
Hi Mark
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
It was the first time I used the HMV…
It was the first time I used the HMV Portsmouth branch. So it was a bit confusing.
11 January 2025
Reply from hmv (UK) - Portsmouth
Hi Ann,
Thank you for visiting us and leaving us a review!
Sorry for any confusion, please be assured that our store staff are on hand to assist you should you need any help locating items or purchasing 🙂
We hope to see you again soon!
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