The only store I got to get my films on blu ray I prefer it's on disc as I know it's my own to keep but if it's a digital we don't own it the company owns digital and they can take it of at anytime s... See more
Company replied
51 Whitefriargate, HU1 2HT Hull, GB
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The only store I got to get my films on blu ray I prefer it's on disc as I know it's my own to keep but if it's a digital we don't own it the company owns digital and they can take it of at anytime s... See more
Company replied
Shopped in HMV for more years than I care to remember, always an enjoyable experience, particularly now as I return to vinyl, very therapeutic leafing through rows of vinyl. Album I wanted not in stoc... See more
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My order was dealt with quickly and professionally. The BluRay boxset arrived in plenty of packaging and it was in mint condition. I am very happy with all aspects of the transaction. I am only t... See more
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Order arrived on or before time and assistance was provided after initial enquiries nearly a month beforehand. In previous attempts to obtain item, there was a disconnect between stated stock in... See more
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Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

51 Whitefriargate, HU1 2HT, Hull, United Kingdom
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THANK YOU HMV. I WAS AFTER A FILM CALLED " I AM LEGEND " ( WILL SMITH ) I WENT TO THE HMV SHOP IN HULL WHERE I LIVE. I ORDER IT AND PAID FOR IT. AND WITH IN 3,DAY'S I WAS COLLECTING IT FROM THE SHOP. THANK YOU HMV.

Reply from hmv (UK) - Hull
The only store I got to get my films on blu ray I prefer it's on disc as I know it's my own to keep but if it's a digital we don't own it the company owns digital and they can take it of at anytime same with games
Thank you hmv not just from me but other customers aswell they prefer shopping in any store around the UK

Reply from hmv (UK) - Hull
Is always a great place to shop but they need to lower their vat from £30

Reply from hmv (UK) - Hull
Always been highly efficient each time I have been to the store and had very good service

Reply from hmv (UK) - Hull
So straight forward ordered on line..then picked up from the shop...easy!!!..

Reply from hmv (UK) - Hull
My go to shop for buying vinyl. Love going through all the racks of lps just like the old days. Shop staff always helpful and pleasant.

Reply from hmv (UK) - Hull

Reply from hmv (UK) - Hull
The way that I was looked after, usually with my Disabilities I'm miss looked after, not with these staff.

Reply from hmv (UK) - Hull
Fast delivery well packaged item very happy customer thankyou

Reply from hmv (UK) - Hull
Never had a problem with anything everytime I have orderd. And always deliverd on time.

Reply from hmv (UK) - Hull

Reply from hmv (UK) - Hull
The delivery was prompt and the member of staff extremely courteous.

Reply from hmv (UK) - Hull
Excellent service and very quick delivery products worth the money thank you

Reply from hmv (UK) - Hull
Arrived on time, well packaged, notification came through no problem regarding collection from store. Quick and easy experience in the store too.

Reply from hmv (UK) - Hull
Very good service, DVD's priced competitively, always a good selection and despatched promptly.

Reply from hmv (UK) - Hull
I was kept informed of my orders progress at all times right from being placed .

Reply from hmv (UK) - Hull
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