Needed help in store to purchase online - both members of staff I spoke to in the Dundee store were very helpful. Good communication regarding order and updates by email. Item arrived promptly and p... See more
Company replied
Location
Switch location71 / 77 Murraygate, DD1 2EA Dundee, GB
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Great service Cd arrived in store two days earlier than expected. Staff were excellent disc was ready waiting for me and they were very friendly.
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Even tho they were having technical problems with there checkout screens I still got my order really quickly and am very happy with how kind the they were to me
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The item was a pre order. I had enough information about what was happening. When the item was expected, etc. Once it arrived and how to collect. Once in-store collection was easy. Staff were very hel... See more
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Company details
About hmv (UK) - Dundee
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
71 / 77 Murraygate, DD1 2EA, Dundee, United Kingdom
4.8
Excellent
238 reviews
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Ordered Tshirts in
Ordered Tshirts in, came fast and in perfect condition, very friendly staff.
19 June 2026
Reply from hmv (UK) - Dundee
Hi Kenny
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service Cd arrived in store two…
Great service Cd arrived in store two days earlier than expected.
Staff were excellent disc was ready waiting for me and they were very friendly.
18 June 2026
Reply from hmv (UK) - Dundee
Hi J
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Dundee
Hi Alexander
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Needed help in store to purchase online…
Needed help in store to purchase online - both members of staff I spoke to in the Dundee store were very helpful.
Good communication regarding order and updates by email. Item arrived promptly and pick up was seamless.
All in all a very quick and easy purchase
8 June 2026
Reply from hmv (UK) - Dundee
Hi Sandra
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Honestly...
Honestly, HMV is the closest I'll ever get to the Criterion Closet, so going there and grab a couple movies always feels good.
The Dundee guys do a very good job too, they deserve credit, they're always friendly, and cool.
12 June 2026
Reply from hmv (UK) - Dundee
Hi Victor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The helpfulness by staff the easy…
The helpfulness by staff the easy ordering in store and quick delivery
6 June 2026
Reply from hmv (UK) - Dundee
Hi Eilene
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Dundee
Hello Aj
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I I went into the the Dundee store…
I I went into the the Dundee store looking to replace my headphones but was unable to find a pair of MIXX headphones similar to what I have, I asked an assistant if he had anything he said not in stock but he would order a pair for me, I received an email a few days later to say they had been delivered to the store and I could collect them anytime
6 June 2026
Reply from hmv (UK) - Dundee
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent friendly and knowledgeable…
Excellent friendly and knowledgeable staff and good service
Wide choice of albums stocked
1 May 2026
Reply from hmv (UK) - Dundee
Hi Sonya
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful and pleasant staff in the…
Very helpful and pleasant staff in the Dundee branch.
Order arrived promptly.
24 May 2026
Reply from hmv (UK) - Dundee
Hi customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
HMV Dundee review
Even tho they were having technical problems with there checkout screens I still got my order really quickly and am very happy with how kind the they were to me
23 May 2026
Reply from hmv (UK) - Dundee
Hello Ezra
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff served a bit disinterested and…
Staff served a bit disinterested and advised they did not on accept digital ID from a government backed App (Yoti).
19 May 2026
Reply from hmv (UK) - Dundee
Hello Paul
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Reply from hmv (UK) - Dundee
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Book order
I ordered a starwars book in store to be delivered to the store. I received the parcel a few days after ordering it. The staff were kind and helpful through the process.
15 May 2026
Reply from hmv (UK) - Dundee
Hi Chloe,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great instore service at the Dundee…
Great instore service at the Dundee branch who ordered my item and shipped it to my home address.
11 May 2026
Reply from hmv (UK) - Dundee
Hi Darren,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I went into HMV looking for a DVD which…
I went into HMV looking for a DVD which was not in stock I was able to order it online and have it delivered to the store. The staff were so helpful ordering up my DVD and chatting away. I will definately shop in HMV Dundee again.
10 May 2026
Reply from hmv (UK) - Dundee
Hi Shonagh
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Got exactly what I was looking for
Got exactly what I was looking for, at a great price.
Click and collect made it easy too
13 April 2026
Reply from hmv (UK) - Dundee
Hi Catherine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Lovely shop, friendly staff
Lovely staff, got excited over a supernatural Funko pop and they even started talking about it with me and shared my excitement
13 April 2026
Reply from hmv (UK) - Dundee
Hi Tonii
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Dundee
Hi Monika
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff was very helpfull and informative…
Staff was very helpfull and informative of what i was looking for.
4 April 2026
Reply from hmv (UK) - Dundee
Hi Michelle
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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