Such a helpful group of employees there were working at Coventry HMV. A real joy to interact with. So helpful, nothing was too much trouble and knew exactly where everything was we asked for, not onl... See more
Location
Switch location13/15 Smithford Way, CV1 1FY Coventry, GB
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Great in store & online, always helpful staff. Great collection of films and music along with other merch items. Fair competitive prices. Online order was an easy process,delivery was quality and quic... See more
Tickets to a signing in Birmingham were non transferable so they got wasted! The queuing to a concert at HMV Coventry was not very well organised. No staff outside guiding ppl where to queue until the... See more
Company replied
We returned a dvd boxset with a missing disc outside the return window. due to the missing disc being in season 11. The staff ordered a new one and checked it before we left.
Company details
About hmv (UK) - Coventry
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
13/15 Smithford Way, CV1 1FY, Coventry, United Kingdom
4.9
Excellent
350 reviews
Asks customers to review
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Great products, friendly staff
Great products, reasonable prices and fast secure service. Very good.
As a musician I know how important it is to support local record/ music shops. Use it or lose it.
1 May 2025
Reply from hmv (UK) - Coventry
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Coventry
Hi paula
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Coventry
Hi Matthew
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
absolutely dangerous actions
absolutely dangerous actions of the company. Forcing you to enter your email in front of everyone, on a big screen is sick. Anyone from a distance can watch what you enter. So why is there a shipment number and showing ID?
5 April 2025
Reply from hmv (UK) - Coventry
Hello Dariusz
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
MANAGER IS A GOOD BLOKE EASY TO DEAL…
MANAGER IS A GOOD BLOKE EASY TO DEAL WITH AND MY ORDERS ALWAYS ARRIVE ON TIME AND IN GOOD CONDITION
1 April 2025
Reply from hmv (UK) - Coventry
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Coventry
Hello Roz
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
good value and fast delivery to store
31 March 2025
Reply from hmv (UK) - Coventry
Hello Dave
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Wonderful staff HMV Coventry.
As always it’s such a pleasure going in this shop, The staff are always helpful and always listen to what you have to say with a smile, I love going into HMV Coventry as it always seems like an adventure . Definitely the right choise in hiring these lovely people.
27 March 2025
Reply from hmv (UK) - Coventry
Hi Barbara
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Coventry
Hi Tracey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Simple to order and pick up.
15 March 2025
Reply from hmv (UK) - Coventry
Hi Nigel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It was easy to order online
It was easy to order online, easy to collect and the staff were friendly
1 March 2025
Reply from hmv (UK) - Coventry
Hi Lesley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fantastic service recently visited and…
Fantastic service recently visited and very welcoming
10 January 2025
Unprompted review
Reply from hmv (UK) - Coventry
Hi Solaiman
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Coventry store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
The staff and there professional…
The staff and there professional approach at the Coventry town centre store I have never had a bad experience
29 January 2025
Reply from hmv (UK) - Coventry
Hello Mr
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Coventry
Hi Aneta
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Coventry store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Very easy and quick service
Very easy and quick service. Will definitely use it again.
14 January 2025
Reply from hmv (UK) - Coventry
Hi Helen
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent product and fantastic dvds…
Excellent product and fantastic dvds really happy
13 January 2025
Reply from hmv (UK) - Coventry
Hi Lee
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Coventry
Hello Mr
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Record was great but could do better…
Record was great but could do better with delivery information
23 December 2024
Reply from hmv (UK) - Coventry
Hi Paul
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Reply from hmv (UK) - Coventry
Hi dave
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy to order the product
Easy to order the product, helpful staff, good communication regarding delivery. Arrived at stated time and date.
11 December 2024
Reply from hmv (UK) - Coventry
Hi Vivien
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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