The CD I wanted was not available in the Castleford store, but it was ordered by the staff for me to collect at the Hull store, which is my local one
Company replied
Location
Switch locationUnit C2 - C3, Junction 32,, Outlet Village, Tomahawk Trail, WF10 4FR Castleford, GB
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See what reviewers are saying
We called into HMV today at the Xscape near Wakefield. The young lad who served us was unusual in this day & age in that he was extremely helpful & friendly. Other stores we went into the shop assista... See more
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Company details
About hmv (UK) - Castleford
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit C2 - C3, Junction 32,, Outlet Village, Tomahawk Trail, WF10 4FR, Castleford, United Kingdom
4.8
Excellent
144 reviews
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Efficient sourcing of the CD I wanted.
The CD I wanted was not available in the Castleford store, but it was ordered by the staff for me to collect at the Hull store, which is my local one
27 April 2026
Reply from hmv (UK) - Castleford
Hi Jeane,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fantastic well done
29 April 2026
Reply from hmv (UK) - Castleford
Hello,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Chicago: Would have made 5 star if only i had…
Would have made 5 star if only i had been told that for £2.99 extra i could have had the cd delivered instead of having to travel 16 miles round trip to collect from nearest store
13 April 2026
Reply from hmv (UK) - Castleford
Hi Paul
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Advisor was quick and efficient in…
Advisor was quick and efficient in finding what we looking for and ordered it for us
10 April 2026
Reply from hmv (UK) - Castleford
Hi patricia
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Castleford
Hello Kellie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service as always
Great service as always, big shout out to the Junction 32 team members who are always happy to help.
13 March 2026
Reply from hmv (UK) - Castleford
Hi Chris
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very helpful staff
Very helpful staff. Excellent customer service. Had to order dvds to be delivered and they were delivered within a week.
13 March 2026
Reply from hmv (UK) - Castleford
Hello Sue
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Buying CDs and vinyl records
The staff are helpful and very friendly, did not rush me and so I had a wonderful time a big thank you to them
4 March 2026
Reply from hmv (UK) - Castleford
Hi Jacqui
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordered cd at shop as was not in stock…
Ordered cd at shop as was not in stock will get it sent to home as I live one hour away that was ideal.was given a date to arrive but due to problems with postal services did arrive successfully
4 March 2026
Reply from hmv (UK) - Castleford
Hello customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Castleford
Hello Steve
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Castleford
Hello Rachel
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Castleford
Hi Jackie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great choice.
I went to my local hmv store with my grandson ( he just starting out with vinyl) hopefully finding some older reissued music , I found some great ones ! Ended up with bowie/ Keane/ & ordered boland , which came to store in a couple of days ! Good speed great staff.
1 February 2026
Reply from hmv (UK) - Castleford
Hi Mr & Mrs Hurd,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Castleford store
The young chap in store was helpful and pleasant and tried his best to track down the cds i wanted. And ordered them straight away for me. They were dispatched in good time and arrived well packaged.
29 January 2026
Reply from hmv (UK) - Castleford
Hello Michelle,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
so easy to order online and plenty of…
so easy to order online and plenty of time given to go in store and pick up. Great communications too.
14 December 2025
Reply from hmv (UK) - Castleford
Hello Pauline,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff very helpful.
11 January 2026
Reply from hmv (UK) - Castleford
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Junction 32 team ! Excellent
Staff in store very quick and helpful . Order placed for me arrived the next day
2 January 2026
Reply from hmv (UK) - Castleford
Hi christine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Castleford
Hi Helen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Castleford
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Kept updated on order
5 December 2025
Reply from hmv (UK) - Castleford
Hello judy
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
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