Seeking a Tai Chi dvd, Tom in the Birmingham branch was helpful and organised my purchase swiftly. He was professional and demonstrated patience when I explained I was in Birmingham on a trip from... See more
Company replied
Location
Switch locationMSU2A, Bullring, B5 4BE Birmingham, GB
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Placed order online and arranged for it to be delivered to the Birmingham branch. Got notified that it was ready to collect, smooth and easy transaction, collected it from the store.
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Everything went ok from ordering, emails keeping me updated, collection. Special mention should go to Alex and James at the shop.
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We attended an album signing for the Damned which was held inside the Bullring’s HMV. However, due to unforeseen circumstances there was a delay due to the band getting held up in traffic. The staff... See more
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Company details
About hmv (UK) - Birmingham Bullring
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
MSU2A, Bullring, B5 4BE, Birmingham, United Kingdom
4.7
Excellent
311 reviews
Asks customers to review
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Great service
Placed order online and arranged for it to be delivered to the Birmingham branch. Got notified that it was ready to collect, smooth and easy transaction, collected it from the store.
12 July 2026
Reply from hmv (UK) - Birmingham Bullring
Hi Hector
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Seeking a Tai Chi dvd
Seeking a Tai Chi dvd, Tom in the Birmingham branch was helpful and organised my purchase swiftly.
He was professional and demonstrated patience when I explained I was in Birmingham on a trip from Anglesey and what I was looking for.
Thank you
14 July 2026
Reply from hmv (UK) - Birmingham Bullring
Hi G
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Foreign Tongues, CD and Blu ray Box set.
Everything went ok from ordering, emails keeping me updated, collection. Special mention should go to Alex and James at the shop.
10 July 2026
Reply from hmv (UK) - Birmingham Bullring
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Birmingham Bullring
Hi Thomas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Birmingham Bullring
Hi Jillian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered cd was delivered on date and…
Ordered cd was delivered on date and picked up from hmv birmingham
Really aesy
7 July 2026
Reply from hmv (UK) - Birmingham Bullring
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Birmingham Bullring
Hi Roman
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Pretty cool to get a Ltd edition wire…
Pretty cool to get a Ltd edition wire cd
Good smiley experience from hmv staff
Left happy 😊
24 June 2026
Reply from hmv (UK) - Birmingham Bullring
Hello Paul
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Reply from hmv (UK) - Birmingham Bullring
Hi John,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordering/collection stress free
Easy to purchase online, arrived on time and collection was easy 👍
20 June 2026
Reply from hmv (UK) - Birmingham Bullring
Hi Tracey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Got most of the back catalogue of…
Got most of the back catalogue of artists and I can usually get CDs on order so a good service
20 June 2026
Reply from hmv (UK) - Birmingham Bullring
Hi Deb
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Birmingham Bullring
Hi Carl
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Click and collect delivery
Click and collect delivery - quick, easy and always helpful staff in bullring
16 June 2026
Reply from hmv (UK) - Birmingham Bullring
Hi Jodie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Pleasantly simple ordering at counter…
Pleasantly simple ordering at counter abd collecting a few days later
11 June 2026
Reply from hmv (UK) - Birmingham Bullring
Hi ANON
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Birmingham Bullring
Hi Edward
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered an Lp and it was there to…
Ordered the new Paul McCartney Lp and it was there to collect as the e mail stated,
Staff in store was polite and on the ball to make sure I had everything I needed.
HMV staff at the bullring are welcoming and so helpful.
10/10 to staff
30 May 2026
Reply from hmv (UK) - Birmingham Bullring
Hi Mr Lowe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Birthday gift
It was extremely easy to order the record, delivery was very quick and free from royal mail. Arrived within 48 hours of ordering
28 May 2026
Reply from hmv (UK) - Birmingham Bullring
Hi Carol
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Went to the office store for the Robyn…
Went to the office store for the Robyn album signing they managed to queue perfectly and handle the customers even though the artist was running late communication was effective and the security staff were friendly and checked in on everybody
29 March 2026
Reply from hmv (UK) - Birmingham Bullring
Hi stephen
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
good customer service
20 May 2026
Reply from hmv (UK) - Birmingham Bullring
Hi Daniel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service
Great experience, amazing customer service. Special thanks to James for helping find the colour of headphones that I wanted online when they didn't have them in stock.
2 May 2026
Reply from hmv (UK) - Birmingham Bullring
Hi Bethan,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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