hirsch.com Reviews 55

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

I have been to Hirsch Umhaanga on Saturday. Walked in was greeted by very friendly staff. I walk through the store. I met a very friendly lady Nadira Ellen, she gave me very good advice on washing... See more

Rated 5 out of 5 stars

Good Afternoon I visited your Claremont stores today for the winter special. I want to take a moment and thank one of your reps sindiswa for the assistance. She kept a smile on her face, very fr... See more

Rated 5 out of 5 stars

Delivery went by without a hitch. Watchband quality is very good and cheaper compared to the competition aswell. Support is also very helpful if you have any questions. Just not a lot of choice in... See more

Rated 1 out of 5 stars

Lounge suite purchased June 23. Arm rest issues and padding - after 6-8 weeks of continually fighting with them, eventually resolved. Now side panel falling off. Sent mails called NO RESPONSE.

4.5

Excellent

TrustScore 4.5 out of 5

55 reviews

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Rated 5 out of 5 stars

From the moment we walked in to the…

From the moment we walked in to the Claremont Store, the service we received was excellent. This has continued via our on-line experience too. Emmanuel was extremely helpful both in the store and on-line and we will definitely be returning to Hirsch's Claremont in the future. Thank you for your expertise.

17 October 2024
Rated 5 out of 5 stars

Great watchbands for a good price

Delivery went by without a hitch. Watchband quality is very good and cheaper compared to the competition aswell. Support is also very helpful if you have any questions.

Just not a lot of choice in Band Size especially when choosing something more exotic like Sheep skin. But that is understandable.

2 October 2024
Unprompted review
Rated 5 out of 5 stars

I receive a good service from…

I receive a good service from constance, she's very polite and easy talk too. Evefy item was explained excellent. Thebstore was clean, well organized and was easy for me to select the products

15 October 2024
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience at Hirschs…

I had a fantastic experience at Hirschs Claremont! The staff was incredibly friendly and helpful, going above and beyond to assist me with finding exactly what I needed. The store was clean, well-organized, and had a great selection of products. I was very impressed with the overall service especially to Stephen and would definitely recommend this store to anyone.

14 October 2024
Unprompted review
Rated 5 out of 5 stars

My visit to your store was the great one, l personally would like to thank one of the staff member Ms bessy for her patience and dedication, I truly appreciate.your personality 😍, also other stuff w

My visit to your store was the great one, l personally would like to thank one of the staff member Ms bessy for her patience and dedication, I truly appreciate.your personality 😍, also other stuff went above and beyond to help me. Your customer service was outstanding.

1 October 2024
Unprompted review
Rated 5 out of 5 stars

My experience Shopping in hirch's that…

My experience Shopping in hirch's that is located in silvelake was good because I got a good customer care from a person who is Mr E Ngobeni even Now if I want to purchase something in hirch's store I will like to be helped by the same person

18 September 2024
Unprompted review
Rated 3 out of 5 stars

Predatory sales people with zero follow-through on customer service - disappointing

While the Claremont store is predatory for sales (we had 4 sales people pitch to us within minutes of being in the store) they don't seem to follow up with service. I was woken early on delivery day with a call from the sales assistant but the delivery has been useless. The guy couldn't give me a time, failed to follow up and stopped responding to messages after the delivery time and day. When I called the branch I was hung up on 3 times by different people. I still don't have my appliances 3 days later. I honestly just want a refund. What a waste of a day at home waiting for a delivery. Other retailers will match prices also. I do not recommend.

3 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Good day,
I visited the Hirsch's Montana branch on Friday a gentleman by the name of Denver Jansen assisted me. He was very friendly helpful and he knows his products of by heart. Keep up the good work and keep on going the extra mile.

16 August 2024
Unprompted review

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