As a filmmaker and photographer I've used plenty of rental houses in the past, but none come close to Hire A Camera in terms of service. I contacted the team with a particularly tricky brief, but Elle... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic service. Easily contactable by phone. Extremely helpful. Sent the camera a day early to ensure I received it for going away. It arrived in very strong protective box. Included a strap, two b... See more
Company replied
Impressive customer service. Ellen called to confirm initial requirements, then nearer the time of hire called again to verify that plans had not changed. I was using the hire kit for a wedding, so l... See more
Company replied
I hired a Canon R6 mark two and a lens as I’m thinking of changing over to Mirror less. The whole process was very simple straightforward. I also got a call the day before to check if I need anything... See more
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Company details
- Audio Visual Equipment Rental Service
- Binoculars Store
- Camera Store
- Photo Shop
- Photography Service
- Video Production Service
Written by the company
Hireacamera started back in 2003 and has grown into one of the UK’s most popular suppliers of camera equipment, lenses and accessories. Whilst we continue to grow and adapt to the new demands of our customers, we constantly strive to make hiring from us the best rental experience possible. We started as a family firm and still maintain the same values. Our customers not only include enthusiasts and professionals within the photography and video industries but also agencies, local governments, industrial companies and large corporations. We deliver UK Nationwide on a pre-12pm service for complete peace of mind. Our website offers live stock availability and booking 24/7 365 days a year. In addition, this year we have added a network of Click and Collect stores, making it even easier to plan your shoot. For companies we offer accounts with dedicated support staff and favourable terms of payment.
Contact info
Unit 5, Wellbrook Farm, Berkeley Road, TN20 6EH, Mayfield, United Kingdom
- 01435 873028
- enquiries@hireacamera.com
- www.hireacamera.com
4.9
Excellent
2K reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Third time of renting equipment from…
Third time of renting equipment from Hireacamera - and it’s the third 5 star service.. proves they offer consistency. What makes them so good?
Great pricing.
Great range of equipment.
Picking up the phone instantly and answering questions straightaway - extremely knowledgeable.
Courtesy call before dispatch too to check compatibility.
Absolute ease of delivery and return through APC.
Free sweets. :)
When you’re stressed organising a shoot - it’s nice to know you don’t have to worry about your extra kit.
16 October 2024
Reply from Hireacamera.com
Thank you for taking the time to write such a glowing review James! I have passed your kind words on to the team. I am so pleased you are enjoying using the service. Looking forward to assisting you with your next project.
All the vey best,
Hannah
Great equipment and very straightforward…
Great equipment and very straightforward process.
11 October 2024
Reply from Hireacamera.com
Thank you for posting a review Stephen. I hope you had a fantastic time on safari and saw some amazing animals on the Canon 10x30 IS binoculars. I hope we will be able to assist with your next adventure!
All the very best,
Hannah
Friendly team, who go above and beyond.
The team are always so friendly and helpful. Every question I had was answered accurately and clearly. They are incredibly flexible with your needs, and are more than happy to make adjustments to suit your hire period.
Never had a problem, and will always be returning here for future hires.
8 October 2024
Reply from Hireacamera.com
Thank you for taking the time to post a review George and for your kind words. I hope your shoot went well with the Sony A7S III. Looking forwards to assisting you with future hires.
All the very best,
Hannah
Excellent experience
Thorough, punctual, trustworthy. I had a great experience with Hire a camera. Thank you.
19 September 2024
Reply from Hireacamera.com
Thank you for posting a review Gill, I have passed your kind words on to Hamish who managed your booking. I hope you got some fantastic shots on the Canon EF 85mm. I hope we will be able to assist you with future projects.
All the very best,
Hannah
Panasonic L mount lens hire
Decided to hire a lens for our holiday in France. After booking it online I had to fill-in some security related questions and also spoke to a Hireacamera staff member on the phone before the hire was approved. All fine and understandable as this was an expensive lens. Lens delivery was handled well. Lens collection afterwards was also ok except that the company involved did not provide a time other that all day (7-17 hours or similar) which simply meant I had to be prepared to be in all day. Collection was in the morning as it turned out and also I guess I could have chosen to return the lens via RM Special delivery myself if I wanted to. So all good and the service was excellent !! Will use Hireacamera again !!
1 October 2024
Reply from Hireacamera.com
Thank you for taking the time to post a review Chris, and for your kind words, I have passed them on to Nathan who managed your booking. For future bookings, if you would prefer, we can organise a post office drop off. If you let us know when prior to dispatch we can include a label for the post office or alternatively we can email it to you. If you let the team know, they will get it sorted for you. I hope you had a wonderful time in Normandy and got some great shots.
Looking forward to assisting you in the future.
All the very best,
Hannah
Zoom lens for safari trip.
We hired a zoom lens for our DSLR camera to take on safari. I called before ordering to check I was ordering the right lens and the team was very helpful. Then I had another call from the team nearer the hire to make sure everything was alright and I had the right insurance and the lens arrived in good time. It was well packaged, was perfect for our trip and we got some amazing photos! I would definitely recommend them and will hire from them again if we need to.
18 September 2024
Reply from Hireacamera.com
Thank you for taking the time to post a review Gill and for your kind words. I am pleased you had an amazing time in Tanzania and Zanzibar. I hope we will be able to assist you with your next adventure!
All the very best,
Hannah
I had an incredible experience with…
I had an incredible experience with Hireacamera. As a first-time customer, I was thoroughly impressed with how smooth the entire process was. Their communication was exceptional from start to finish, and the camera and lens arrived ahead of schedule, perfectly packaged. The pricing was also very reasonable. I was so pleased with the service that I've already placed another order with them
19 September 2024
Reply from Hireacamera.com
Thank you for your review Thomas, I hope your second hire is going well! I have passed your kind words on to Nathan who has managed your bookings. Looking forward to continuing to work with you on future projects.
All the very best,
Hannah
Great choice of kit at good prices
Great choice of kit at good prices, super easy transaction. Thanks!
19 September 2024
Reply from Hireacamera.com
Thank you for posting a review Simon, I have passed your thanks on to Hamish who managed your booking. Looking forward to working with you in the future.
All the very best,
Hannah
A great experience with the team
A great experience with the team. They provided clear steps and they were always very proactive.
A very easy hire, so im sure to be a repeat customer.
13 September 2024
Reply from Hireacamera.com
Thank you for taking the time to post a review Anup, and for your kind words - I have passed them on to Hamish who managed your booking. I hope you enjoyed using the Sony A1 and FE 70-200mm for your shoot. Looking forward to assisting you on future projects.
All the very best,
Hannah
Nice lens, super customer service & delivery options.
Nice lens, super customer service. Good delivery options, received on time. Would have been 5 stars except for £24 delivery fee.
19 September 2024
Reply from Hireacamera.com
Thank you for taking the time to post a review Stephen and for your kind words. The delivery fee is £24 because this also includes the courier collection which the couriers add a surcharge to, unfortunately this is something that all courier services do. I hope you enjoyed using the FujiFilm GF 100-200mm lens and that we can assist you in the future.
All the very best,
Hannah
Great customer service
Great customer service, really helpful and professional. The kit arrived on time and was very well organised
12 September 2024
Reply from Hireacamera.com
Thank you for taking the time to review us Samantha and for your kind words, I have passed them on to Nathan who managed your booking. I hope your recording session went well and that we will be able to assist you in the future.
All the very best,
Hannah
Above and beyond
I've already reviewed this company. They are excellent. On this hire I did have a technical problem with a piece of equipment, but they went above and beyond to get a working replacement with me in time for the shoot. Great customer service.
14 September 2024
Unprompted review
Reply from Hireacamera.com
Thank you for taking the time to post a second review Steve. I am really pleased that we were able to resolve the issue for you in time for your shoot. Looking forward to assisting you in the future.
All the very best,
Hannah
Personal review
Person, slick service. Lots of communication, helpful and clear thank you so much.
11 September 2024
Reply from Hireacamera.com
Thank you for taking the time to post a review Cecilia and for your kind words, I have passed them on to Nathan who managed your order. I hope you got some fabulous shots at the wedding on the Canon 5D IV.
All the very best,
Hannah
Reply from Hireacamera.com
Thank you for posting a review Scott! I hope you had a wonderful time away and got some great shots on the Canon R8 with the RF 100-500mm lens. Looking forward to assisting you in the future.
All the very best,
Hannah
Customer service was outstanding-…
Customer service was outstanding- Hamish, Sam and Hannah were excellent and went above and beyond. Thank you, would not hesitate to recommend.
12 September 2024
Reply from Hireacamera.com
Thank you for taking the time to post a review Maggie and for your kind words. I am so pleased we were able to assist you and so pleased that the day went well.
Wishing you all the very best
Hannah
Great communication throughout.
10 September 2024
Reply from Hireacamera.com
Thank you for posting a review Dom, I hope your shoot went well with the Canon RF 28-70mm. Looking forward to working with you on future projects.
All the very best,
Hannah
Excellent
Excellent! Friendly and super helpful, they got me out of a tight spot with no time to spare. With all that went on, finding Hire A Camera for the first time was the best thing to happen. Thank you Hamish and Team.
6 September 2024
Reply from Hireacamera.com
Thank you for taking the time to post a review Claire and for your kind words, I have passed them on to Hamish. I hope your interior shoot went well with the Nikon Z6 II and 14-24mm lens.
All the very best,
Hannah
Canon RF 200-800
Another really smooth transaction! The kit was dispatched early and was in top condition and packed really well in Peli cases - all the items needed for the return of the kit were included.
Nathan was very friendly & helpful throughout.
Delivery & collection was as efficient as ever.
I can highly recommend Hireacamera!
5 September 2024
Reply from Hireacamera.com
Thank you for posting a review Andrew, and for your kind words - I have passed them on to Nathan. I hope you were able to make a decision on the Canon RF 200-800mm. Looking forward to assisting you in the future.
All the very best,
Hannah
Great equipment but the service from…
Great equipment but the service from Hamish before the trip was exemplary
5 September 2024
Reply from Hireacamera.com
Thank you for taking the time to post a review Michael and for your kind words, I have passed them on to Hamish. I hope you had a lovely time using the Nikon Z 100-400mm on your safari trip.
All the very best,
Hannah
Reply from Hireacamera.com
Thank you for posting a review David, and for your kind words, I have passed them on to Nathan who managed your booking. I hope you enjoyed using the Canon RF 100-400mm lens and got some great shots of the birds. Looking forward to assisting you in the future.
All the very best,
Hannah
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