Served by Lewis and Matt. Sales team were very professional and supported test drive as well as resolution of minor issues that I wanted dealing with prior to collection of the vehicle. Other product... See more
Company replied
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Really great experience today at Hippo Peterborough with Matt. Super professional and friendly. He helped to guide towards the extra level support that would be suitable for our needs such as warranty... See more
Company replied
A welcoming environment with professional sales people. I would like to thank Bailey who has been exceptional.His polite,respectful and extremely professional approach means that I will defini... See more
Company replied
Don't be fooled by the smiley staff and the shiny showroom. Car broken within 3 weeks. Returned to branch with promise of full refund. No communication. No returned calls and currently £18420 out of p... See more
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Company details
Written by the company
Hippo Motor Group comprises of 4 companies that cover all your needs from car leasing, finance, new and used cars and vans and Prestige cars all expertly prepared at our state of the art Hippo Service Centre. We love what we do and we are good at it so you can rest assured that the award-winning Hippo Motor Group is your one-stop shop for all your vehicle needs.
Contact info
John Wesley Rd, PE4 6ZL, Peterborough, England, United Kingdom
- 01733 790203
4.8
Excellent
167 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Hippo Motor Group - Peterborough
Hi Romie,
Thank you for your feedback. We’re delighted to hear you had a great experience. We really appreciate your support.
Team Hippo
Raphael was very professional and…
Raphael was very professional and answered all are questions
Very good service
7 June 2026
Unprompted review
Reply from Hippo Motor Group - Peterborough
Hi James,
Thank you for your feedback. We’re delighted to hear Raphael was very professional and took the time to answer all your questions. We really appreciate your support.
Team Hippo
Matt was very helpful with helping me…
Matt was very helpful with helping me purchase my new car.
23 May 2026
Unprompted review
Reply from Hippo Motor Group - Peterborough
Hi Carley,
Thank you for your feedback. We’re delighted to hear Matt was very helpful in assisting you with your new car purchase. We really appreciate your support.
Team Hippo
Volvo
Went in to view a car i liked and brought the process and care olivia provided during the process was outstanding i will be coming back again when needed
Thanks Olivia
Nathan
6 June 2026
Unprompted review
Reply from Hippo Motor Group - Peterborough
Hi Nathan,
Thank you for your feedback. We’re delighted to hear Olivia provided outstanding support throughout your visit and purchase process, and that you felt well looked after from start to finish. It’s great to know you’d be happy to return again in the future. We really appreciate your support.
Team Hippo
Josh very friendly and professional top…
Josh very friendly and professional top guy
6 June 2026
Unprompted review
Reply from Hippo Motor Group - Peterborough
Hi Jon,
Thank you for your feedback. We’re delighted to hear Josh was very friendly and professional throughout your experience. We really appreciate your support.
Team Hippo
Matt was very helpful and showed us the…
Matt was very helpful and showed us the vehicle and took us through the warranty options to make sure we were happy with everything before we drove our van away
6 June 2026
Unprompted review
Reply from Hippo Motor Group - Peterborough
Hi Sarah,
Thank you for your feedback. We’re delighted to hear Matt was very helpful and took the time to show you the vehicle and go through the warranty options to ensure you were happy before driving your van away. We really appreciate your support.
Team Hippo
Reply from Hippo Motor Group - Peterborough
Hi Kieron,
Thank you for your feedback. We’re delighted to hear Josh was very helpful. We really appreciate your support.
Team Hippo
Served by Lewis and Matt
Served by Lewis and Matt. Sales team were very professional and supported test drive as well as resolution of minor issues that I wanted dealing with prior to collection of the vehicle. Other products as part of the sale were offered, but not forced so overall sales approach felt good.
5 June 2026
Unprompted review
Reply from Hippo Motor Group - Peterborough
Hi George,
Thank you for your feedback. We’re delighted to hear Lewis and Matt provided professional support throughout your experience, including your test drive and resolving the minor issues ahead of collection. It’s great to know you felt comfortable with the approach and not under any pressure. We really appreciate your support.
Team Hippo
Josh was very friendly and helpful
Josh was very friendly and helpful. Great customer service and provided excellent advice on additional products that are recommended. Would highly recommend visiting Hippo and asking for Josh :-)
5 June 2026
Unprompted review
Reply from Hippo Motor Group - Peterborough
Hi Mandy,
Thank you for your feedback. We’re delighted to hear Josh was very friendly and helpful, and provided excellent advice throughout your experience. It’s great to know you received great customer service and useful guidance on additional products. We really appreciate your recommendation and support.
Team Hippo
Great service by Matt K and Matt C
4 June 2026
Unprompted review
Reply from Hippo Motor Group - Peterborough
Hi Lee,
Thank you for your feedback. We’re delighted to hear you received great service from Matt K and Matt C. We really appreciate your support.
Team Hippo
Reply from Hippo Motor Group - Peterborough
Hi Janette,
Thank you for your feedback. We’re delighted to hear Josh was very helpful and patient throughout your experience. We really appreciate your support.
Team Hippo
Really great experience today at Hippo…
Really great experience today at Hippo Peterborough with Matt. Super professional and friendly. He helped to guide towards the extra level support that would be suitable for our needs such as warranty and shine protect. This will give us greater peace of mind for the next few years. Thanks for the great service!
4 June 2026
Unprompted review
Reply from Hippo Motor Group - Peterborough
Hi,
Thank you for your feedback. We’re delighted to hear you had a really great experience with Matt at Hippo Peterborough and that he was professional and friendly throughout. It’s great to know he helped guide you through the support options to suit your needs and give you added peace of mind. We really appreciate your kind words and support.
Team Hippo
Good and efficient hand over on the…
Good and efficient hand over on the day. Matt explained all options left for me to make decision on optional product. Which I was comfortable about.
Thank you for your help.
3 June 2026
Unprompted review
Reply from Hippo Motor Group - Peterborough
Hi,
Thank you for your feedback. We’re delighted to hear Matt provided a good, efficient handover and clearly explained all the available options, allowing you to make a comfortable decision. We really appreciate your support.
Team Hippo
Brilliant experience from start to…
Brilliant experience from start to finish, Thankyou all so much 👍
Thankyou to Abigail who found the car for me led me through all the details and was extremely helpful and to Raphael for a perfect handover, cheers to all at Hippo
2 June 2026
Unprompted review
Reply from Hippo Motor Group - Peterborough
Hi Mark,
Thank you for your feedback. We’re delighted to hear you had a brilliant experience from start to finish. It’s great to know Abigail was extremely helpful in finding the right car and guiding you through everything, and that Raphael provided a perfect handover. We really appreciate your kind words and support.
Team Hippo
Great experience delivered by Raphael
Great experience delivered by Raphael , Ryan and Steven.
Thank you very much
2 June 2026
Unprompted review
Reply from Hippo Motor Group - Peterborough
Hi,
Thank you for your feedback. We’re delighted to hear you had a great experience with Raphael, Ryan, and Steven. We really appreciate your support.
Team Hippo
Reply from Hippo Motor Group - Peterborough
Hi Danny,
Thank you for your feedback. We’re delighted to hear Raphael provided such a positive experience for you. We really appreciate your support.
Team Hippo
Brilliant service at hippo!
Brilliant service at hippo! Olivia really put me at ease throughout as well as Matt who helped with the paperwork side of things. Olivia organised for the car to be brought down to me and made sure it was up to standard. Really pleased customer. Thanks guys!
30 May 2026
Unprompted review
Reply from Hippo Motor Group - Peterborough
Hi Pippa,
Thank you for the fantastic feedback! We’re delighted to hear Olivia made you feel at ease throughout and went above and beyond to organise the delivery and ensure everything was up to standard. It’s also great to know Matt supported you with the paperwork side and helped make the process smooth. We really appreciate your kind words and are so pleased you’re happy with your experience.
Team Hippo
Very slick handover of the vehicle
Very slick handover of the vehicle. Great premises, Aircon whilst you wait! Matt who did the handover was very knowledgable and a fellow petrol head. Great experience overall.
30 May 2026
Unprompted review
Reply from Hippo Motor Group - Peterborough
Hi Lee,
Thank you for the fantastic feedback! We’re glad you enjoyed the smooth handover experience and had a chance to relax in our facilities while you waited. It’s great to hear Matt was knowledgeable and made the process enjoyable with his passion for cars. We really appreciate your kind words.
Team Hippo
A welcoming environment with…
A welcoming environment with professional sales people.
I would like to thank Bailey who has been exceptional.His polite,respectful and extremely professional approach means that I will definitely look to buying another car here in the future. His communication at each phase of the purchase has been so appreciative. He has a lovely, non pushy and kind nature and he really shone.
Thankyou Bailey for everything.
I would also like to mention Josh who was so helpful in the very final stages of this purchase. He was polite and extremely professional.
Thankyou Josh.
Thankyou Hippo for finding me a car that I will enjoy driving!!
30 May 2026
Unprompted review
Reply from Hippo Motor Group - Peterborough
Hi Neelam,
What a lovely review to receive—thank you for taking the time to share your experience! We’re delighted to hear you found the environment welcoming and the team professional throughout. It’s great to know Bailey provided such exceptional support with a polite, respectful, and non-pushy approach, keeping you well informed at every stage of the process. We’re also pleased Josh was so helpful and professional during the final stages of your purchase. Thank you again for your kind words and support, and we’re thrilled you’ve found a car you’ll enjoy driving!
Team Hippo
Excellent service
Excellent service. Matt was amazing. Wonderful smile and clear explanations.
30 May 2026
Unprompted review
Reply from Hippo Motor Group - Peterborough
Hi Jay,
We’re delighted to hear your feedback—thank you for sharing it! It’s great to know Matt provided excellent service with a clear explanation and a friendly, welcoming approach. We really appreciate your kind words.
Team Hippo
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