I had an amazing experience at Hilton garage, so easy, same day drive away. Tom Robothom (my salesman) made it all so easy, explained everything in depth, was polite and friendly, zero pressure which... See more
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Review summary
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Having read about this garage online & the car I saw advertised for sale I felt I should take things further & come up from Suffolk to visit & test drive the car I was interested in & considering b... See more
Company replied
Great service, helpful staff, great car. When we drove the car home we noticed a daytime running light bulb had gone on return to the garage the problem was fixed within an hour. Admin team helpful w... See more
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Hilton garage is a very professional and well organised company. Tasks are done quickly and smoothly thus making the sometimes daunting experience of buying a car straightforward, swift and effici... See more
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Company details
Written by the company
With now over 50 years of trading, Hilton Garage has the same approach to its customers now as it always has, from way back in the seventies when we pioneered the use of the courtesy car, up to the modern facilities in our purpose-built car supermarket site today, our reputation is the backbone of our business. The majority of our sales come from repeat business and recommendations, with Hilton Garage offering a service "second to none". Here at Hilton, we have vast stocks of used cars on sale at our massive Car Supermarket site in the heart of the Midlands with easy transport links from Burton on Trent, Derby, Leicester, Nottingham, and Birmingham. We regularly price-check our cars to make sure we are among the lowest-priced cars in the country. Because of this, we sell cars from miles around. From Scotland, Wales, and Ireland to the South Coast, Hilton Garage cars can be seen all over the UK. At Hilton Garage we have a no-pressure policy, our sales staff are here to help and assist, you are free to browse at your leisure and help is at hand if and when you need it. Test drives are no problem - just bring along your license. All of our cars are checked and prepared for you prior to collection, to make sure your car is the best it can be. We have been successful in business for over 50 years now because we are fair, offer a class-leading service, and have always had the best value and keenest priced cars.
Price Match Promise
If you find the same car at a lower price We will refund the difference plus £300!
At Hilton Garage we have been successful in business for over 45 years now because we are fair, honest and competitively priced, giving excellent service and making sure our valued customers get the best deal possible.
We are so confident that we can offer you the best deal that if you were to find a car of equivalent quality and condition at a lower price, not only will we refund you the difference we will also give you £300.
Head over to https://www.hiltongarage.co.uk/price-match-promise.php for more details and terms & conditions.
Contact info
The Mease, DE65 5JJ, Derby, United Kingdom
- 01283732527
- sales@hiltongarage.co.uk
- www.hiltongarage.co.uk
4.4
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 2 weeks
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Extremely disappointed from test…
Extremely disappointed from test driving car that was for sale with a nail in tyre and a noise coming from underneath. I went back and told him I wasn’t happy. He would have none of it kept saying what can I do to change your mind. First of all being told I would have to pay a £500 non refundable deposit. To then be told I will take it of market if you pay £100 to reserve the vechile which I didn’t want but I just wanted to go home I felt sick. The next morning I called up and said I didn’t want it and was told I wasn’t aloud my money back it’s none refundable so I have now lost out I do not recommend at all made me not want to look at another car
28 August 2026
Unprompted review
New Car Made Simple
Came in for a new car this monday and had a great experience at Hilton, ive been seeing them advertised everywhere and thought I'd take a look, Max took me through the whole process and made everything a lot easier than I expected! Drove home in my new car!
24 August 2026
Unprompted review
Reply from Hilton Garage
Thank you for your fantastic 5-star review. We’re delighted to hear that you had such a great experience at Hilton Garage and that Max made the whole process much easier than you expected.
It’s fantastic to know that Max guided you through everything and helped make your purchase so straightforward, allowing you to drive home in your new car the same day.
We’ll be sure to pass your kind feedback on to Max. Thank you for choosing Hilton Garage, and we hope you enjoy your new car.
A great service as always from the team…
A great service as always from the team at Hilton and we were really looked after well by Max who helped us with our purchase and made it a stress free process
28 August 2026
Reply from Hilton Garage
Thank you for your fantastic 5-star review. We’re delighted to hear that you received great service from the Hilton Garage team once again.
It’s wonderful to know that Max looked after you so well and made the purchase process smooth and stress-free. We’ll be sure to pass your kind feedback on to Max.
Thank you for choosing Hilton Garage again, and we hope you enjoy your new car.
Max was really attentive
Max was really attentive, would definitely recommend him if you’re looking for a friendly person to help you find exactly what you’re looking for!
18 August 2026
Unprompted review
Reply from Hilton Garage
Thank you for your fantastic 5-star review. We’re delighted to hear that Max was so attentive, friendly and helpful throughout your experience.
It’s great to know that he took the time to understand exactly what you were looking for. We really appreciate your recommendation and will be sure to pass your kind feedback on to Max.
Thank you for choosing Hilton Garage, and we hope you enjoy your new car.
Very happy with the customer service…
Very happy with the customer service from Lydia, helped me by getting a suitable family car. Will definitely recommend hilton garage and will return in the future.
Thanks
Darren
30 August 2026
Reply from Hilton Garage
Thank you, Darren, for your fantastic 5-star review. We’re delighted to hear that Lydia provided such excellent customer service and helped you find a suitable family car.
It’s wonderful to know you would recommend Hilton Garage and plan to return in the future. We’ll be sure to pass your kind feedback on to Lydia.
Thank you for choosing Hilton Garage, and we hope you enjoy your new family car.
Great service from Matt Raz
Great service from Matt Raz. True professional
26 August 2026
Unprompted review
Reply from Hilton Garage
Thank you for your 4-star review! We’re delighted to hear you received great service from Matt Raz. It’s fantastic to hear you found him to be a true professional. We’ll be sure to pass your kind feedback on to Matt.
Thank you for choosing Hilton Garage, and we hope you’re enjoying your new car!
Had a great experience today buying my…
Had a great experience today buying my car from Tom Robotham, he made the whole process straightforward and took his time making us feel comfortable.
We came on a very busy day and wasn't expecting to come away with the car but everything was so efficient and seamless we were able to complete the purchase in just a couple of hours.
30 August 2026
Unprompted review
Reply from Hilton Garage
Thank you for your fantastic 5-star review. We’re delighted to hear that Tom Robotham made your car-buying experience so straightforward and comfortable.
It’s great to know that, despite it being a very busy day, Tom took the time to make you feel at ease and that the whole process was efficient and seamless. We’re pleased we could help you complete your purchase in just a couple of hours.
We’ll be sure to pass your kind feedback on to Tom. Thank you for choosing Hilton Garage, and we hope you enjoy your new car.
Max from the sales department was…
Max from the sales department was faultless from start to finish. We walked in and wanted to take a car away on the same day and he made this process run extremely smooth. 5*
30 August 2026
Unprompted review
Reply from Hilton Garage
Thank you for your fantastic 5-star review. We’re delighted to hear that Max was faultless from start to finish and made the process of purchasing and driving away your new car on the same day so smooth.
It’s great to know that Max provided such an efficient and professional service. We’ll be sure to pass your kind feedback on to him.
Thank you for choosing Hilton Garage, and we hope you enjoy your new car.
Outstanding
I recently purchased a car from this dealership and I could not be happier with the overall experience. From the moment I walked into the showroom, I was met by Max who was welcoming, professional, and entirely stress-free to deal with.
I was also very impressed with how clean my new car looked when collecting.
I highly recommend this dealership to anyone looking for a smooth, honest, and high-quality vehicle purchase. I will definitely be returning for my next car!
26 August 2026
Unprompted review
Reply from Hilton Garage
Thank you for your fantastic 5-star review. We’re delighted to hear that you had such an outstanding experience from start to finish.
It’s wonderful to know that Max made you feel welcome and provided a professional, relaxed and stress-free service. We’re also pleased to hear you were impressed with how clean your new car was when you collected it.
Thank you for your recommendation and for choosing Hilton Garage. We’re thrilled to hear you’ll be returning for your next car and look forward to welcoming you back.
A fabulous and well organised set up
A fabulous and well organised set up. All the sales staff and customer service staff were all attentive to my needs when buying my car. The staff when collecting my car were very efficient. My son and daughter will now be coming following my recommendation with a view to buying a car each from you. Thank you.
29 August 2026
Reply from Hilton Garage
Thank you for your fantastic 5-star review. We’re delighted to hear that you found Hilton Garage well organised and that our sales and customer service teams were attentive to your needs throughout your car-buying experience.
It’s wonderful to know that the collection process was efficient and that you were so happy with the service that you’ve recommended us to your son and daughter. We truly appreciate your trust and recommendation.
Thank you for choosing Hilton Garage, and we look forward to welcoming your family in the future.
Fantastic service from Tom Robotham
Fantastic experience, we came on a very busy day and Tom was able to make the experience feel calm and personal even on such a hectic day.
We exchanged paperwork and left with the car on the same day, we will very likely be returning for our next car 10/10 experience.
30 August 2026
Unprompted review
Reply from Hilton Garage
Thank you for your fantastic 5-star review. We’re delighted to hear that Tom Robotham made your experience feel calm and personal, even on such a busy day.
It’s great to know that the paperwork and vehicle exchange were handled so smoothly and that you were able to drive away in your new car the same day. We really appreciate your 10/10 rating and are thrilled to hear you’re likely to return to Hilton Garage for your next car.
We’ll be sure to pass your kind feedback on to Tom. Thank you for choosing Hilton Garage, and we look forward to welcoming you back in the future.
what a fabulous garage all of the staff…
what a fabulous garage all of the staff were very hospitable and made me feel at ease the moment i stepped through. tom was extremely helpful.
15 August 2026
Unprompted review
Reply from Hilton Garage
Thank you for your fantastic 5-star review. We’re delighted to hear that you received such a warm welcome from the team and felt at ease from the moment you arrived.
It’s great to know that Tom was extremely helpful and contributed to such a positive experience. We’ll be sure to pass your kind feedback on to him and the wider team.
Thank you for choosing Hilton Garage, and we hope to welcome you back again in the future.
Thomas Rodgers was excellent and very…
Thomas Rodgers was excellent and very helpful.
30 August 2026
Unprompted review
Reply from Hilton Garage
Thank you for your fantastic 5-star review. We’re delighted to hear that Thomas Rodgers was excellent and so helpful throughout your experience.
We’ll be sure to pass your kind feedback on to Thomas. Thank you for choosing Hilton Garage, and we hope you enjoy your new car.
Matt Raz was extremely professional and…
Matt Raz was extremely professional and helpful today! Excellent service
28 August 2026
Unprompted review
Reply from Hilton Garage
Thank you for your fantastic 5-star review. We’re delighted to hear that Matt Raz provided such professional and helpful service.
We’ll be sure to pass your kind feedback on to Matt. Thank you for choosing Hilton Garage, and we hope you enjoy your new car.
Amazing visit thanks to Max!
Came into Hilton garage last week, I was unsure as to what I wanted and what would suit my family best, ended up speaking to Max who was very informative, nothing was too much trouble! He gave us so many options, and found us the perfect car. Along with the car, he also gave us lots of payment options, and extras tailored to our family. We are so happy that we came to Hilton Garage and will definitely use Max again in the future he was amazing. Thank you Max!
17 August 2026
Unprompted review
Reply from Hilton Garage
Thank you for your fantastic 5-star review. We’re delighted to hear that Max took the time to understand your family’s needs and helped you find the perfect car.
It’s great to know that he was informative, patient and happy to explore different vehicle, payment and additional options to find the right solution for you. We’ll be sure to pass your kind words on to Max.
Thank you for choosing Hilton Garage. We’re thrilled you’re so happy with your experience and look forward to welcoming you back in the future.
Excellent service - Thomas Rodgers!
Picked up a new van today. Excellent customer service from Thomas Rodgers, highly recommend.
30 August 2026
Unprompted review
Reply from Hilton Garage
Thank you for your fantastic 5-star review. We’re delighted to hear that Thomas Rodgers provided excellent customer service when you picked up your new van.
We really appreciate your recommendation and will be sure to pass your kind feedback on to Thomas. Thank you for choosing Hilton Garage, and we hope you enjoy your new van.
Really pleaseGreat Part-Exchange Experience at Hilton Garaged with my experience at…
Really pleased with my experience at Hilton Garage when part-exchanging my Peugeot 2008 for a Toyota Yaris Cross. The whole process was straightforward and hassle-free.
A special mention to Nathan Tye, who dealt with me throughout. He was polite, helpful and professional, sorted everything promptly, explained things clearly and remained patient with all my questions. Would happily recommend Hilton Garage.
29 August 2026
Reply from Hilton Garage
Thank you for your fantastic 5-star review. We’re delighted to hear that your part-exchange experience at Hilton Garage was straightforward and hassle-free.
It’s wonderful to hear that Nathan Tye was polite, helpful and professional throughout, taking the time to explain everything clearly and patiently answer all your questions. We’ll be sure to pass your kind feedback on to Nathan.
Thank you for your recommendation and for choosing Hilton Garage. We hope you enjoy your Toyota Yaris Cross.
Excellent service
Excellent service. Thanks Matt Sheehan for making the entire process smooth and hassle-free.
29 August 2026
Reply from Hilton Garage
Thank you for your fantastic 5-star review. We’re delighted to hear that Matt Sheehan made the entire process smooth and hassle-free.
We’ll be sure to pass your kind feedback on to Matt. Thank you for choosing Hilton Garage, and we hope you enjoy your new car.
I was very pleased to drive away with a…
I was very pleased to drive away with a new car on the day, with all our questions answered. The car was fully checked over by the mechanic, and we part exchanged our old car with no issues. Matthew Kirby was a fantastic guide through the process and great to work with. Thank you very much!
29 August 2026
Reply from Hilton Garage
Thank you for your fantastic 5-star review. We’re delighted to hear that you were able to drive away in your new car on the same day and that all your questions were answered throughout the process.
It’s great to know that everything from the vehicle checks to the part exchange was handled smoothly. We’re especially pleased to hear that Matthew Kirby was a fantastic guide and made the experience so easy to navigate.
We’ll be sure to pass your kind feedback on to Matthew. Thank you for choosing Hilton Garage, and we hope you enjoy your new car.
Great experience at Hilton garage
Great experience at Hilton garage, staff very friendly, we dealt with matt Sheehan who was brilliant!
26 August 2026
Unprompted review
Reply from Hilton Garage
Thank you for your fantastic 5-star review. We’re delighted to hear that you had a great experience at Hilton Garage and found our team so friendly.
It’s wonderful to hear that Matt Sheehan was brilliant and provided such a positive experience. We’ll be sure to pass your kind feedback on to Matt.
Thank you for choosing Hilton Garage, and we hope you enjoy your new car.
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